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Job Offer: Client Computing Specialist:Lamar UniversityJob description:Client Computing Specialist
Posting DetailsPosition InformationPosting Number: 20112908 Position Title: Client Computing Specialist FTE: 1.0 Employment type: Staff Department: Information technology Infrastructure Svcs Position Summary Information Job Summary/Basic Function: About this function: Support client computing systems predominantly in the College of Arts and Sciences workplaces, classrooms, and labs to enable efficient and effective use of information technology resources. Troubleshoot computing issues in a timely and accurate fashion and provide customer training and assistance as required. Assist with operational improvements through development of standards and procedures for managing client computing technology efficiently. Provide support for the use of multimedia and audio-visual technology in the classroom and at special events. What You'll Do - Position Responsibilities » Install, diagnose, maintain, and repair a variety of software and hardware, including workstations, mobile devices, and networked peripherals. » Troubleshoot problems and provide technical support for software and hardware. » Recommend, schedule, and perform client computing hardware and peripheral equipment improvements and upgrades. » Research, evaluate and recommend solutions that will increase efficiency, reduce cost and improve service. » Develop and follow standard operating procedures for managing client computing. » Accurately receive and record client computing problems and questions reported by university community. » Maintain records and supplies connected with assignment. » Work collaboratively in teams on a variety of projects. » Establish and maintain effective communication with customers, other technology specialists and vendors. » Perform other related tasks as assigned Key Competencies: » Technical expertise of networked and stand-alone PC and MAC software, Windows registry, file systems and basic network concepts. » expertise of basic computer troubleshooting techniques for Windows and MAC OS. » capability to adapt to changing technologies and work methods. » capability to listen to customers, and quickly analyze, identify root cause, and resolve problems using creative solutions. » Read and understand technical manuals and procedural documentation. » Conduct research on computer issues, technologies, and products to identify and recommend innovative solutions. » Take initiative, and response to time-sensitive situations that are essential, along with discretion and good sense in dealing with clients. » Excellent written and verbal communication skills. » Prioritize and manage time effectively. » Maintain accurate records. » capability to establish and maintain cooperative relationships. » capability and availability to work cooperatively with a varied population. Physical Requirements: » May be required to move and lift materials and equipment weighing up to 25 pounds. May be required to climb ladders and work overhead. Good physical condition with quick mental capabilities. Job Conditions: » Work is performed under direct supervision, with latitude for independent decisions. Who We Are: Lamar University is an accessible global university for life-long learners with a passion for broad-located community engagement. As a vital contributor to the socioeconomic wellbeing and resilience of the Gulf Coast region, our skills is recognized locally and beyond. Lamar University is home to more than 17,000 students and is among the fastest growing Texas colleges and universities. LU is a member of The Texas State University System, which is the first higher education system of Texas and maintains the lowest average tuition and fees of any university system in Texas. With more than 100-degree options and a community that cares, Lamar students are always proud to be Cardinals. Lamar University is committed to fostering a culture where students, faculty and staff of all backgrounds can learn, work, and serve. advantages: » Health, dental & vision insurance » Life insurance » State of Texas Retirement plans » Tuition covered at 100% for employees, spouses and/or eligible dependent. » Paid time off - vacation, sick, and holidays. To see more information about the available benefits, please visit: Insurance - Lamar University ST Minimum Appropriate qualifications: » Associate degree in related area with at least two years of significant practice. » A combination of education, practice, and training that would produce the required expertise and abilities could be considered. » Six (6) months to Two (2) years of technical or customer service-related work practice is preferred. » Working expertise of current operating systems including Windows and Mac OS, Microsoft Office, printers, basic multimedia systems and e-mail applications. EEO Statement: Lamar University is An Equal Opportunity Employer Veteran's Preference Statement: Lamar University is proud to provide employment preference to veteran candidates in conformity with Texas 805 Government Code, Section 657.003. Preferred Appropriate qualifications: » Professional certifications such as CompTIA (A+, Network+), Microsoft (MCSA, MCITP, etc.) or HDI (Desktop Support Technician or Support Center Analyst) preferred. » practice with enterprise endpoint management solutions, such as Microsoft Intune and JAMF. » practice in the use of Microsoft Active Directory or other directory service, including group and object management, policy tasks, access control and authorization. » practiced using scripting languages & batch files to automate tasks. Security Sensitive Statement: This position is security-sensitive and thereby subject to the provisions of the Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. income: $40,192-$52,250 Work Employment Type: Application Information Posting Date: 05/20/2024 Close Date: 08/20/2024 Open Until Filled: No Special Instructions: Posting Specific QuestionsRequired fields are indicated with an asterisk (*).» * Are you claiming Veteran's Preference in conformity with Texas Senate Bill 805, Section 657.003? PLEASE READ IMPORTANT INSTRUCTIONS: To be considered for Veteran's Preference, candidates must complete and email to jobs4vets@lamar.edu a Standard Form 15 located at https://www.opm.gov/forms/pdf_fill/sf15.pdf to include the required documents per the instructions on the form. Emails MUST also include position titles and posting numbers for each and every position applied for. candidates WHO FAIL TO EMAIL ALL REQUIRED DOCUMENTS BEFORE A POSTING CLOSES WILL NOT BE AWARDED VETERAN'S PREFERENCE. » Yes » No » * Do you have an Associates degree in the related area with at least two years of significant practice? » No » Yes Applicant DocumentsRequired Documents» Resume » Cover Letter Optional Documents » Miscellaneous Skills:
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