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May 19 2024

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Job Opportunity: Hospitality Associate:Domaine Nicolas Jay

Job description:

 

Hospitality Associate

Domaine Nicolas Jay

Newberg, OR APPLY
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Listing description

We are seeking to add to our small team at Nicolas-Jay! We are an ultra-premium small winery in Oregon’s Willamette Valley. Nicolas-Jay is the story of a three-decade friendship between famed Burgundian winemaker Jean-Nicolas Meo and visionary music entrepreneur Jay Boberg, and their shared love of Oregon Pinot Noir.

We produce small-lot Pinot Noir and Chardonnay under the winemaking direction of Jean-Nicolas Méo of Domaine Méo-Camuzet in Burgundy’s famed Côte de Nuits. Our current vintage wines all have 94+ point ratings and offer several wines only available DTC that sell out every vintage.

Our by-appointment only practice requires expertise of Oregon and the Willamette Valley, as well as Burgundy. practice in winery DTC and a top tier hospitality background is a plus, with a passion for pinot noir and chardonnay, but ultimately, We are seeking for a genuine sense of hospitality.

Job Description & Essential tasks:

•  Greet all visitors and strive to create a warm, welcoming and memorable practice
•  Lead guests through wine tasting flights – educating them about Nicolas-Jay’s story, wines, and people while providing exceptional hospitality and maintaining standards of service at the highest level
•  Effectively suggest and sell wine, including Wine Club Memberships
•  Build and strengthen relationships with our wine club members during their tasting room visits and assist with wine club events, including pick-up parties and special events
•  Web, phone, and tasting room sales fulfillment, management, order processing, communication with consumers
•  Perform all everyday Tasting Room operations and ensure that opening and closing checklists are completed
•  Ensure all areas of tasting room are clean, stocked and welcoming at all times
•  Maintain clean and organized guest spaces at all times
•  Respond to emails and voicemails in a timely manner
•  Assist in stocking, packaging & shipping wine orders
•  Gain proficiency in all significant software including Commerce 7 and Tock
•  Assist with twice-yearly wine club shipments including packing, shipping and assisting with client pick-ups. Also, handling upgrades, credit card declines, etc.
•  Solve client service issues as they arise with graciousness
•  Represent Nicolas-Jay at occasional evening events, vineyard tours and outside events
•  Quickly recognize the signs that a guest should not be served alcohol and take appropriate action to professionally address the situation.

Qualifications and Requirements
•  practice in FOH Restaurant or Winery Tasting Room
•  Professional appearance and demeanor
•  Weekend availcapability is required as well as some evening events and holidays
•  Versatility and a availability to work within constantly changing priorities with enthusiasm.
•  Verbal and written communication expertise
•  Previous practice with Commerce7 and TOCK or other similar applications
•  expertise of wine and familiarity with Willamette Valley and Burgundy wines and regions
•  OLCC license or capability to obtain in the first working month
•  Able to bend, squat, and stand for long periods of time
•  Able to lift 50 lbs and perform regular strenuous work
•  Attention to detail and capability to follow through with assignments and projects
•  Wine certification through WSET or the Court a plus

Benefits
•  Competitive salary
•  Employer paid health-care
•  Nicolas-Jay and Domaine Méo-Camuzet allocations
•  PTO / Sick Days
•  Vacation Time
•  401k Plan

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Additional Information:



Job Published:
Monday, April 29th

Type of Work:
Full Time

Job Job Category:
DTC, Tasting Room and Retail

Job Level:
Associate

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Skills:

Job Category: Other [ View All Other Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Other
Company Type Employer
Post Date: 04/29/2024 / Viewed 31 times
Contact Information
Company: Domaine Nicolas Jay


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