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Offer: VA-Military Student Services Specialist:Oregon State UniversityJob description:VA-Military Student Services SpecialistBookmark this Posting Print Preview | Apply for this JobPlease see Special Instructions for more details.To ensure full consideration, applications must be received by October 9, 2024. Applications will continue to be accepted after the full consideration date, until a sufficient applicant pool has been achieved or the position is filled. The closing date is subject to change without notice to candidates.Applications will be reviewed located on the information submitted on the employment profile with education and work history along with any other requested documentation i.e. posting specific question responses, transcripts, etc. Your profile MUST clearly show how you meet the minimum/required qualifications for the position. Resumes are NOT accepted at the application stage for this position. Equivalent required practice is located on full-time equivalent (40 hours per week). PLEASE NOTE: If you have volunteer practice significant to this position, please include in the Employment History section and note length of time, average number of hours per week and major tasks. Typically, the starting income is at the lower end of the income range. For additional information Contact Us by: Danielle Brewer, danielle.brewer@oregonstate.edu OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the capability to help us achieve our vision of a diverse and inclusive community. OSU will conduct a review of the National Sex Offender Public website prior to hire. OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide variety of lived practice including involvement with the justice system. This job has ?critical or security-sensitive? responsibilities. If you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at our Background Checks website including the for candidates section for more details. If you have questions or concerns about the pre-employment check, Contact Us by OSU's Employee and Labor Relations team at E-Mail: employee.relations@oregonstate.edu. Position DetailsPosition InformationDepartment Office of the Registrar (XUS) Classification Title Program Representative 1 Job Title VA-Military Student Services Specialist Appointment Type Classified Staff Job Location Corvallis Benefits Eligible Full-Time, benefits eligible Remote or Hybrid option? Employment Category Regular Job Summary This recruitment will be used to fill one full-time Program Representative 1 - VA Military Student Services Specialist position for the Office of the Registrar at Oregon State University (OSU). The Office of the Registrar (OtR) is an Oregon State University mission-critical unit. We serve as an innovative partner, providing a clear path for student success. Institutional integrity is ensured through our strict adherence to confidentiality. We provide enrollment and instructional services, maintain academic history, and offer support services to students, staff, and faculty. We can provide continual outstanding service because of our commitments to excellence, equity, collaboration, and innovation. The Office of the Registrar provides a welcoming and inclusive work environment, in which everyone is treated with dignity and respect and is valued for their contribution to student success at Oregon State University. The Program Representative 1 position (Military Student Services Specialist) in the Office of the Registrar will support OSU students using veterans and military governmental education benefit programs including Veteran's Administration (VA), Department of Defense (DoD), and additional federal, state and institution benefits. The Military Student Services Specialist will explain VA education and military tuition assistance benefit program requirements and assess student eligibility for additional tuition program benefits. The Military Student Services Specialist will use multiple software and computer programs to accurately document and certify students' benefits. The PR1 will be responsible for verifying that students have met all federal, state, and institutional requirements when reviewing applications for benefits and certifying school enrollments to the VA. The Military Student Services Specialist will conduct reviews of student degree progress in MyDegrees and consult with Academic Advisors to verify and document satisfactory degree progress. In addition to interpreting and communicating complex and nuanced program information to students, prospective students/families, and departments across the university, the Military Student Services Specialist also maintains compliance within this program by submitting accurate and timely certifications to the VA and DoD. Why OSU? Working for Oregon State University is so much more than a job! Oregon State University is a dynamic community of dreamers, doers, problem-solvers and change-makers. We don't wait for challenges to present themselves - we seek them out and take them on. We welcome students, faculty and staff from every background and perspective into a community where everyone feels seen and heard. We have deep-rooted mindfulness for the natural world and all who depend on it, and together, we apply knowledge, tools and expertise to build a better future for all. FACTS: • Top 1.4% university in the world • More research funding than all public universities in Oregon combined • 1 of 3 land, sea, space and sun grant universities in the U.S. • 2 campuses, 11 colleges, 12 experiment stations, and Extension programs in all 36 counties • 7 cultural resource centers that offer education, celebration and belonging for everyone • 100+ undergraduate degree programs, 80+ graduate degrees plus hundreds of minor options and certificates • 35k+ students including more than 2.3k international students and 10k students of color • 217k+ alumni worldwide • For more interesting facts about OSU visit: https://oregonstate.edu/about Locations: Oregon State has a statewide presence with campuses in Corvallis and Bend, the OSU Portland Center and the Hatfield Marine Science Center on the Pacific Coast in Newport. Oregon State's beautiful, historic and state-of-the-art main campus is located in one of America's best college towns. Corvallis is located close to the Pacific Ocean, the Cascade mountains and Oregon wine country. Nestled in the heart of the Willamette Valley, this beautiful city offers miles of mountain biking and hiking trails, a river perfect for boating or kayaking and an eclectic downtown featuring local cuisine, popular events and performances. Total compensates Package: Oregon State University offers a comprehensive benefits package with benefits eligible positions that is designed to meet the needs of employees and their families including: • Medical, Dental, Vision and Basic Life. OSU pays 95% of premiums for you and your eligible dependents. • Free confidential mental health and emotional support services, and counseling resources. • Retirement savings paid by the university. • A generous paid leave package, including holidays, vacation and sick leave. • Tuition reduction benefits for you or your qualifying dependents at OSU or the additional six Oregon Public Universities. • Robust Work Life programs including Dual Career assistance resources, flexible work arrangements, a Family Resource Center, Affinity Groups and an Employee Assistance Program. Future and current OSU employees can use the Benefits Calculator to lgain more about the full value of the benefits provided at OSU. Key Responsibilities 50% Veteran & Military Education Benefit Certification » Represent the university as a School Certifying Official for veteran and military education benefit programs. » Process VA and military benefit intake survey submissions from incoming students. Verify student benefit entitlement. Record student VA/DoD and other benefit information in student information system and Excel spreadsheets. » Review education records for course degree appliccapability, term registration, and tuition and fee costs. » Receive verification from an academic advisor prior to submitting a certification as needed. » Operationalizes the university's VA compliance program via timely and accurate certifications to the VA and DoD. Manually calculate tuition and fee payments eligible to be paid by the VA as necessary. » Monitor education benefit change reports to ensure information is up-to-date and in compliance with program regulations. Submit notification of non-punitive grades, registration changes, degree completion, and unsatisfactory progress to the VA. » Notify students of the benefit impacts of receiving non-punitive grades and provide resources on how to reduce debt owed to the VA and/or OSU. » Review VA payments for possible overpayment or certification issues. Coordinate with Business Affairs when payments are delayed, or tuition is overpaid. 45% Student Education Benefits and Records » Provide interpretation, consultation, and guidance on VA/DOD education benefit policies to students and university staff and faculty. Keep up to date on legislative or policy changes and adjust as needed. » Assist prospective and current students by assessing specific needs. » Provide information and resources about using benefits at OSU through phone, email and in-person meetings. » Summarize for students and families the state and federal laws, regulations and university policies and procedures regarding VA/DoD education benefit programs, tuition programs and priority registration. » Receive OSU tuition program applications to review for eligibility and approval. » Participates in internal and external compliance surveys/audits, annual program approvals and other projects as assigned. » Conduct information briefs at student orientation sessions and other military related events. » Maintain confidentiality of student records in compliance with FERPA. 5% Other tasks as Assigned » Assist with annual commencement related activities and ceremony, as required. » On occasion, assist other units within the Office of the Registrar with university programs and activities. » Participate in university or professional organization staff development activities or conferences What We Require Two years of technical or professional-level practice advising and/or instructing the public concerning specific programs or processes, monitoring programs, or performing participant reviews. What You Will Need » practice with highly regulated programs involving some or all the following: advising on eligibility, performing eligibility assessments, certifying eligibility requirements, etc. » Demonstrated capability to communicate effectively verbally and in writing. » capability to work independently. » Knowledge and practice in the use of word processing and spreadsheet software. » capability and demonstrated interpersonal and intercultural communication expertise with capability to work effectively with people of various ethnic, cultural, educational and socio-economic backgrounds. » General mathematics expertise for calculating tuition and fees. This position is designated as a critical or security-sensitive position; therefore, the incumbent must prosperously complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months. What We Would Like You to Have » Bachelor's degree. » Two years of practice with highly regulated programs involving some or all the following: advising on eligibility, performing eligibility assessments, certifying eligibility requirements, etc. » practice with reporting software. » practice with Banner SIS or other large volume database. » practice in higher education. » Demonstrated knowledge of the VA and/or DoD education benefit programs. » Advanced knowledge and/or practice of common workplace software (Outlook, Word, Excel, and PowerPoint) and electronic database systems. Working Conditions / Work Schedule This position works in a professional office environment with standard business hours of 8 am to 5 pm. Because of deadlines of the University and this office, this position must work under demands of heavy volume and fluctuating workloads during specific times of the term and year. The staff member in this position must be available during peak periods such as regulation deadlines & beginning/end of terms. The coordination and training function of this function requires an incumbent who can work with a diverse population, people of different backgrounds, temperaments and work styles while being fair, courteous, and professional. Pay Method Hourly Pay Period 16th - 15th of the following month Pay Date Last working day of the month Min income $21.96 Max income $33.44 Link to Position Description https://jobs.oregonstate.edu/position_descriptions/23962 Posting Detail Information Posting Number P04980CT Number of Vacancies 1 Anticipated Appointment Begin Date 12/01/2024 Anticipated Appointment End Date Posting Date 09/24/2024 Full Consideration Date 10/09/2024 Closing Date 10/24/2024 Indicate how you intend to recruit for this search Competitive / External - open to ALL qualified candidates Special Instructions to candidates To ensure full consideration, applications must be received by October 9, 2024. Applications will continue to be accepted after the full consideration date, until a sufficient applicant pool has been achieved or the position is filled. The closing date is subject to change without notice to candidates. Applications will be reviewed located on the information submitted on the employment profile with education and work history along with any other requested documentation i.e. posting specific question responses, transcripts, etc. Your profile MUST clearly show how you meet the minimum/required qualifications for the position. Resumes are NOT accepted at the application stage for this position. Equivalent required practice is located on full-time equivalent (40 hours per week). PLEASE NOTE: If you have volunteer practice significant to this position, please include in the Employment History section and note length of time, average number of hours per week and major tasks. Typically, the starting income is at the lower end of the income range. For additional information Contact Us by: Danielle Brewer, danielle.brewer@oregonstate.edu OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the capability to help us achieve our vision of a diverse and inclusive community. OSU will conduct a review of the National Sex Offender Public website prior to hire. OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide variety of lived practice including involvement with the justice system. This job has ?critical or security-sensitive? responsibilities. If you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at our Background Checks website including the for candidates section for more details. If you have questions or concerns about the pre-employment check, Contact Us by OSU's Employee and Labor Relations team at E-Mail: employee.relations@oregonstate.edu. Supplemental QuestionsRequired fields are indicated with an asterisk (*).» * This position requires, at minimum, two years of technical or professional-level practice advising and/or instructing the public concerning specific programs or processes, monitoring programs, or performing participant reviews. Applicable previous practice includes: -Meeting with individuals via phone, email, or in-person to advise on program services and requirements; interpreting and explaining applicable laws, rules, regulations, policies, and procedures. - Reviewing applications for eligibility; determining if the application is complete and accurate; evaluating service requests against program requirements; approving or denying requests. -Monitoring reports and reviewing documents from program participants ensuring they are timely and complete; contacting participants for documents needed to maintain compliance with program reporting requirements. After reviewing the information above, please describe in detail your previous practice with advising and/or instructing the public about programs or processes, monitoring programs, or performing participant reviews. Please include the reporting and processing software (including the Microsoft Suite applications used) or databases you utilized for tracking and communicating participant information. (Open Ended Question) Documents Needed to ApplyRequired DocumentsOptional Documents» VETERANS ONLY: Must provide proof of Veteran Status (DO NOT upload any unrelated documentation - information uploaded to this field will be removed once reviewed) Skills:
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