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Job Opportunity: Financial Aid Counselor:Austin Peay State UniversityJob description:Financial Aid CounselorPlease see Special Instructions for more details.An official transcript will be required of the selected candidate before the candidate will be offered a position. You will not be able to modify your application after Information technology has been submitted.
Posting DetailsPosition InformationPosting Number: 20121556Staff Working Title: Financial Aid Counselor Pay Rate: Employment Job Category: Administrative/Professional Regular/Temporary: Regular If temporary, list duration: Type of Appointment: Fiscal Contract Period: 12 month Position Summary Information Position Summary: The Financial Aid Counselor is tasked with administering various federal and state financial aid programs, including the Federal Pell Grant program, the Federal Direct Loan Program, and the Tennessee Hope Lottery Program. this function involves providing counseling to students and parents, as well as coordinating outreach initiatives such as financial aid workshops. Austin Peay State University is a four-year public, doctoral-level university, with six colleges and four Chairs of Excellence. The University has an enrollment of over 9,000 students and is located in Clarksville, Tennessee, a community of an estimated 166,000 people located approximately 40 miles northwest of Nashville, TN. Primary tasks and Job responsibilities: » Counsel students and parents all over the financial aid process, offering information and resources on federal and private student loans. » Advise students on budgeting, loan management, satisfactory academic progress, and special circumstances. » Determine eligibility for financial aid programs in compliance with federal and state guidelines. » Resolve student issues, escalating to higher authority when necessary. » Package financial aid awards according to federal and state regulations. » Analyze files for professional judgment decisions and special circumstance requests. » Act as the liaison with Common Origination and Disbursement (COD) as required. » Collaborate with Admissions, Office of the Registrar, Student Achievement and Student Account Services. » Conduct outreach programs, including financial aid workshops and college night events. » Provide high-quality service to ensure customer satisfaction by processing files efficiently and accurately. » Supervise student employees as needed. » Stay current with computer programs significant to processing and awarding financial aid. » Maintain up-to-date expertise of federal regulations and their application to financial aid programs. » Certify federal student loan applications. » Serve on internal and external committees as required. » Review SAR C-Flags such as Unusual Enrollment History and Federal Overpayments. » Identify and resolve conflicting information in student applications. » Assist the Director with continuing projects. » Participate in various on- and off-campus activities. » Process Satisfactory Academic Progress Appeals. » Perform additional job-related tasks as assigned. expertise, expertise, and Abilities: » Proficient in operating personal computers and connected software (Outlook, Word, Excel, etc.) and Ellucian Banner. » Effective and appropriate communication expertise. » capability to maintain confidentiality of records and information. » Competence in interacting effectively with diverse populations, the University community, and the public. » capability to maintain accurate files in both paper and software formats. » Capable of handling multiple tasks simultaneously. » capability to effectively supervise personnel and manage connected personnel actions timely and accurately. » Strong problem-solving expertise for difficult situations. » Efficient in organizing, decision-making, prioritizing tasks, meeting deadlines, and working independently or as part of a team within a computerized environment with frequent interruptions. » capability to understand, interpret, and apply federal regulations for administering federal student financial aid programs. » Excellent analytical expertise. » availability to travel occasionally as needed. Physical Requirements: » Sedentary Work: Capable of exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Required Minimum Appropriate qualifications: » Bachelor's degree or higher; » Previous university financial aid practice preferred; » prosperous completion of a background check for the selected applicant. Posting Detail Information Open Date: 05/23/2024 Close Date: Open Until Filled: Yes Special Instructions to candidates: An official transcript will be required of the selected candidate before the candidate will be offered a position. You will not be able to modify your application after Information technology has been submitted. Posting Specific QuestionsRequired fields are indicated with an asterisk (*).* Do you have a Bachelor's degree or higher? » Yes » No * Do you have previous financial aid practice? If yes, please ensure that this practice is clearly indicated on your application. » Yes » No Applicant DocumentsRequired Documents» Resume » Cover Letter Optional Documents » Unofficial Transcript » Letter of Recommendation 1 » Letter of Recommendation 2 » Letter of Recommendation 3 » Other Document Skills:
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