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Communications agent:Oregon State UniversityJob description:Communications agentBookmark this Posting Print Preview | Apply for this JobPlease see Special Instructions for more details.When applying you will be required to attach the following electronic documents:1) A resume/CV; and 2) A cover letter indicating how your qualifications and practice have prepared you for this position. You will also be required to submit the names of at least three professional references, their e-mail addresses and telephone numbers as part of the application process. For additional information Contact Us by: Sue Sutherland at susan.sutherland@dps.oregonstate.edu or 541-737-2989 OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the capability to help us achieve our vision of a diverse and inclusive community. OSU will conduct a review of the National Sex Offender Public website prior to hire. OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide variety of lived practice including involvement with the justice system. This job has ?critical or security-sensitive? responsibilities. If you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at our Background Checks website including the for candidates section for more details. If you have questions or concerns about the pre-employment check, Contact Us by OSU's Employee and Labor Relations team at E-Mail: employee.relations@oregonstate.edu. Position DetailsPosition InformationDepartment Dept of Public Safety (QUB) Position Title Communications agent Job Title Communications agent Appointment Type Public Safety Professionals Job Location Corvallis Benefits Eligible Full-Time, benefits eligible Remote or Hybrid option? Job Summary The Department of Public Safety is seeking a Communications agent. This is a full-time (1.00 FTE), 12-month, Public Safety professional position. Building on 150 years as Oregon's land grant institution, Oregon State University serves the state, the nation and the world as a premier 21st century research university. MISSION- As a land grant institution committed to teaching, research, and outreach and engagement, Oregon State University promotes economic, social, cultural, and environmental progress for the people of Oregon, the nation, and the world. We will be welcoming and foster belonging and success for all. We are a diverse community, defined by the rich palette of cultures we share, and we will strive to eliminate achievement gaps among sub-groups of students and inequities in the advancement of faculty and staff. We will foster the personal success of each member of the university community and instill a commitment to serve Oregon, the nation, and the world. OSU is building an organizational culture founded on the values of inclusion, mutual respect, good physical and mental health, collaboration, and humility, so that people form every background are welcomed and thrive, our community is diverse, and our leadership abilities advances both excellence and innovation. The OSU Department of Public Safety will support and emulate the mission, core values and goals as outlined in OSU's Strategic Plan for 2024-2030, ?Prosperity Widely Shared?, by providing for a safe campus for students, faculty, staff, and visitors that facilitates Oregon State University's educational, research, and community service goals; and to provide these serves with the highest standards of inclusivity, transparency and accountcapability. As a member of the Oregon State University Public Safety Department employees will provide investigational and administrative support to the Campus Public Safety personnel and Police. OSU Public Safety is a Secondary Public Safety Answering Point (PSAP) which requires the processing of emergency and non-emergency telephone calls and responds to requests for public safety services; determines the nature of the call and deploys the appropriate personnel and equipment; operates computer-aided dispatch systems and various mission-critical communications equipment. Coordinates inter-agency and multi-agency public safety responses, ensures responder safety, and responds to the needs of the community members to safeguard life and property, and to promote community livcapability. Employees will adhere to the Telecommunicator Code of Ethics, maintain proficiency in established policies, procedures, telecommunications equipment and expertise of geography of the area served. Why OSU? Working for Oregon State University is so much more than a job! Oregon State University is a dynamic community of dreamers, doers, problem-solvers and change-makers. We don't wait for challenges to present themselves - we seek them out and take them on. We welcome students, faculty and staff from every background and perspective into a community where everyone feels seen and heard. We have deep-rooted mindfulness for the natural world and all who depend on it, and together, we apply expertise, tools and expertise to build a better future for all. FACTS: • Top 1.4% university in the world • More research funding than all public universities in Oregon combined • 1 of 3 land, sea, space and sun grant universities in the U.S. • 2 campuses, 11 colleges, 12 experiment stations, and Extension programs in all 36 counties • 7 cultural resource centers that offer education, celebration and belonging for everyone • 100+ undergraduate degree programs, 80+ graduate degrees plus hundreds of minor options and certificates • 35k+ students including more than 2.3k international students and 10k students of color • 217k+ alumni worldwide • For more interesting facts about OSU visit: https://oregonstate.edu/about Locations: Oregon State has a statewide presence with campuses in Corvallis and Bend, the OSU Portland Center and the Hatfield Marine Science Center on the Pacific Coast in Newport. Oregon State's beautiful, historic and state-of-the-art main campus is located in one of America's best college towns. Corvallis is located close to the Pacific Ocean, the Cascade mountains and Oregon wine country. Nestled in the heart of the Willamette Valley, this beautiful city offers miles of mountain biking and hiking trails, a river perfect for boating or kayaking and an eclectic downtown featuring local cuisine, popular events and performances. Total compensates Package: Oregon State University offers a comprehensive benefits package with benefits eligible positions that is designed to meet the needs of employees and their families including: • Medical, Dental, Vision and Basic Life. OSU pays 95% of premiums for you and your eligible dependents. • Free confidential mental health and emotional support services, and counseling resources. • Retirement savings paid by the university. • A generous paid leave package, including holidays, vacation and sick leave. • Tuition reduction benefits for you or your qualifying dependents at OSU or the additional six Oregon Public Universities. • Robust Work Life programs including Dual Career assistance resources, flexible work arrangements, a Family Resource Center, Affinity Groups and an Employee Assistance Program. Future and current OSU employees can use the Benefits Calculator to lgain more about the full value of the benefits provided at OSU. Key Responsibilities 20% Radio Operations » Monitor and operate radio console using multiple radio frequencies » Dispatch Police and Public Safety agents » Communicate status updates 20% Phone Operations » Operate multi-line telephone software » Receive, process and transfer emergent/non-emergent calls and requests for service » Communicate with university personnel 30% Data Entry & Information Queries » Show proficiency in the use of various systems to include CAD, RMS, LEDS/NCIC, Laserfiche, as well as other software systems provided » Maintain a computerized log of all incidents and contact information 20% Alarms » Monitor burglary, fire, and maintenance alarms and take prescribed action 5% Confidentiality and Reporting » Receive crime and incident information from other agencies and relay to appropriate personnel » Clery crime and fire reporting » Maintain high levels of confidentiality 5% Other tasks as assigned What You Will Need » High school diploma, or equivalent » Law Enforcement Data Systems (LEDS) certification, OR capability to obtain within sixty (60) days of hire. » Possess DPSST Telecommunications certification OR capability to obtain within 18 months of hire. » Proficiency with computers and standard office programs including Excel, Word, electronic databases, email, web applications, typing, and data entry. » Strong oral and written communication expertise. » Follow policies and directives. » Critically think and solve problems. » Attend and prosperously complete work-related training. » Understand and demonstrate expertise of OSU-DPS administrative policies, procedures, rules and guidelines within 18-month probationary period; » A demonstrable commitment to fostering a diverse and inclusive work environment. » Must prosperously complete a proficiency test (as applicable). Must prosperously pass a comprehensive pre-employment background assessment that includes at a minimum: criminal history check; driving records; medical examination; psychological evaluation; drug screening; national fingerprint CJIS check and an inclusive appraisal of work history. This position is designated as a critical or security-sensitive position; therefore, the incumbent must prosperously complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months. Nuclear Regulatory Commission, 10 CFR 73.2 (a) (1). Defines a background check as: Federal Bureau of Investigation (FBI) criminal history records check (including verification of identity located on fingerprinting), employment history, education, and personal references. Individual engaged in activities subject to regulation by the Commission, candidates for licenses to engage in Commission regulated activities, and individuals who have notified the Commission in writing of an intent to file an application for licensing, certification, permitting, or approval of a product or activity subject to regulation by the Commission are required under 73.57 to conduct fingerprinting and criminal history records checks before granting access to Safeguards Information. A background check must be sufficient to support the trustworthiness and relicapability determination so that the person performing the check and the Commission have assurance that granting individuals access to Safeguards Information does not constitute an unreasonable risk to the public health and safety or the common defense and security. What We Would Like You to Have One year of previous practice in a Communications Center or Call Center. Working Conditions / Work Schedule » This position is fully on-site and may require work in a confined area, restricted to authorized personnel only. » Work in an area with moderate noise levels caused by equipment and radio transmissions; is restricted to workstation for long periods, sometimes in a close work area. » Required to work rotating and varied shifts (day, swing and graveyard). Shifts cover 24 hours a day, 7 days a week to include weekends and holidays. Shifts vary between 8, 10 and 12 hours but could be longer due to emergency situations or increased workload. » Required to work during inclement weather conditions and during natural disasters. Travel outside of Corvallis Campus may be necessary to attend workshops and training sessions. Pay Method Hourly Pay Period 16th - 15th of the following month Pay Date Last working day of the month Recommended Full-Time income Range $25.46 - $34.84 Link to Position Description https://jobs.oregonstate.edu/position_descriptions/159438 Posting Detail Information Posting Number P08469UF Number of Vacancies 1 Anticipated Appointment Begin Date 12/02/2024 Anticipated Appointment End Date Posting Date 09/12/2024 Full Consideration Date Closing Date 10/12/2024 Indicate how you intend to recruit for this search Competitive / External - open to ALL qualified candidates Special Instructions to candidates When applying you will be required to attach the following electronic documents: 1) A resume/CV; and 2) A cover letter indicating how your qualifications and practice have prepared you for this position. You will also be required to submit the names of at least three professional references, their e-mail addresses and telephone numbers as part of the application process. For additional information Contact Us by: Sue Sutherland at susan.sutherland@dps.oregonstate.edu or 541-737-2989 OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the capability to help us achieve our vision of a diverse and inclusive community. OSU will conduct a review of the National Sex Offender Public website prior to hire. OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide variety of lived practice including involvement with the justice system. This job has ?critical or security-sensitive? responsibilities. If you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at our Background Checks website including the for candidates section for more details. If you have questions or concerns about the pre-employment check, Contact Us by OSU's Employee and Labor Relations team at E-Mail: employee.relations@oregonstate.edu. Supplemental QuestionsRequired fields are indicated with an asterisk (*).Documents Needed to ApplyRequired Documents» Resume » Cover LetterOptional Documents » VETERANS ONLY: Must provide proof of Veteran Status (DO NOT upload any unrelated documentation - information uploaded to this field will be removed once reviewed) Skills:
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