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Job Offer: Client Relations Coordinator:Oregon State UniversityJob description:Client Relations CoordinatorBookmark this Posting Print Preview | Apply for this JobPlease see Special Instructions for more details.The closing date has been extended order to expand the original applicant pool.When applying you will be required to attach the following electronic documents: 1) A resume/CV; 2) A cover letter indicating how your qualifications and practice have prepared you for this position; and 3) Responses to the following supplemental questions (upload as Other Document 1): » Describe your practice with providing offset, web, digital and/or large format printing, or event services to clients. » Explain your practice in building long term relationships with clients. You will also be required to submit the names of at least three professional references, their e-mail addresses and telephone numbers as part of the application process. For additional information Contact Us by: Jeff Todd, jeffrey.todd@oregonstate.edu, 541-737-9062 OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the capability to help us achieve our vision of a diverse and inclusive community. OSU will conduct a review of the National Sex Offender Public website prior to hire. OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide variety of lived practice including involvement with the justice system. This job has ?critical or security-sensitive? responsibilities. If you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at our Background Checks website including the for candidates section for more details. If you have questions or concerns about the pre-employment check, Contact Us by OSU's Employee and Labor Relations team at E-Mail: employee.relations@oregonstate.edu. Position DetailsPosition InformationDepartment Printing & Mailing Svcs (NPM) Position Title Coordinator-Comm&Mktg Job Title Client Relations Coordinator Appointment Type Professional Faculty Job Location Corvallis Benefits Eligible Full-Time, benefits eligible Remote or Hybrid option? Job Summary Printing and Mailing Services is seeking a Client Relations Coordinator. This is a full-time (1.00 FTE), 12-month, professional faculty position. Positions in this job profile plan, organize, coordinate, evaluate, and participate in a communications and marketing related program or project; plan and monitor performance against program goals and objectives and ensure program results; interact with internal and external program or project stakeholders to build program support. Why OSU? Working for Oregon State University is so much more than a job! Oregon State University is a dynamic community of dreamers, doers, problem-solvers and change-makers. We don't wait for challenges to present themselves - we seek them out and take them on. We welcome students, faculty and staff from every background and perspective into a community where everyone feels seen and heard. We have deep-rooted mindfulness for the natural world and all who depend on it, and together, we apply knowledge, tools and expertise to build a better future for all. FACTS: • Top 1.4% university in the world • More research funding than all public universities in Oregon combined • 1 of 3 land, sea, space and sun grant universities in the U.S. • 2 campuses, 11 colleges, 12 experiment stations, and Extension programs in all 36 counties • 7 cultural resource centers that offer education, celebration and belonging for everyone • 100+ undergraduate degree programs, 80+ graduate degrees plus hundreds of minor options and certificates • 35k+ students including more than 2.3k international students and 10k students of color • 217k+ alumni worldwide • For more interesting facts about OSU visit: https://oregonstate.edu/about Locations: Oregon State has a statewide presence with campuses in Corvallis and Bend, the OSU Portland Center and the Hatfield Marine Science Center on the Pacific Coast in Newport. Oregon State's beautiful, historic and state-of-the-art main campus is located in one of America's best college towns. Corvallis is located close to the Pacific Ocean, the Cascade mountains and Oregon wine country. Nestled in the heart of the Willamette Valley, this beautiful city offers miles of mountain biking and hiking trails, a river perfect for boating or kayaking and an eclectic downtown featuring local cuisine, popular events and performances. Total compensates Package: Oregon State University offers a comprehensive benefits package with benefits eligible positions that is designed to meet the needs of employees and their families including: • Medical, Dental, Vision and Basic Life. OSU pays 95% of premiums for you and your eligible dependents. • Free confidential mental health and emotional support services, and counseling resources. • Retirement savings paid by the university. • A generous paid leave package, including holidays, vacation and sick leave. • Tuition reduction benefits for you or your qualifying dependents at OSU or the additional six Oregon Public Universities. • Robust Work Life programs including Dual Career assistance resources, flexible work arrangements, a Family Resource Center, Affinity Groups and an Employee Assistance Program. Future and current OSU employees can use the Benefits Calculator to lgain more about the full value of the benefits provided at OSU. Key Responsibilities 80% Client Relations & Project Management » Utilize specialized education and practice in printing, mailing regulations, design, videography, photography, conference and event planning to develop, implement and assess marketing programs, and communication strategy requests from internal and external clients. » Ensure compliance with University policy, brand standards, state and federal regulations as they pertain to communications and marketing operations and brand guidelines. » Build relationships with internal and external clients to promote and ensure collaboration and partnership opportunities for marketing, design, event and communication efforts specific to the discipline, programs and services provided by the department or college. » Work with clients and leadership abilities on issues and complaints, research causes and make recommendations of appropriate corrective actions to leadership abilities. » Coordinate with outside vendors and internal units to coordinate the procurement of products and services for certain projects. 15% Program & Database Management » Research, analyze, and make recommendations to leadership abilities regarding marketing and communication trends to inform decisions, services and strategies for marketing and communication efforts, expansion and planning. » Provides analysis, data and reporting to assess current projects and services and inform decisions on future strategies, applications and media. 5% Other tasks » Other tasks and/or special projects as assigned What You Will Need » A Bachelor's degree in Marketing or related field OR an equivalent combination of training and practice. » Five (5) years of practice working as a sales or client representative » Three (3) years of direct client relations practice that includes representing a technical or professional service or organization. » Excellent attention to detail. » Excellent communication expertise, both verbal and written. » Excellent customer service expertise. » Demonstrated knowledge of diversity, equity and inclusion concepts and issues as they apply to marketing and communications. This position is designated as a critical or security-sensitive position; therefore, the incumbent must prosperously complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months. This position requires driving a university vehicle or a personal vehicle on behalf of the university; therefore, the incumbent must prosperously complete a motor vehicle history check, possess and maintain a current, valid driver's license in their state of residence, be determined to be position qualified and self-report convictions as per University Policy 05-030. What We Would Like You to Have » practice in Printing industry as a customer service or sales representative » practice in event marketing Working Conditions / Work Schedule » Sitting for long periods of time in front of a computer. » capability to lift projects and packages up to 25 lbs. » Exposure to loud noises on production floor. » Occasional travel and non-standard hours may be required Pay Method income Pay Period 1st through the last day of the month Pay Date Last working day of the month Recommended Full-Time income Range $44,496 - $75,516 Link to Position Description https://jobs.oregonstate.edu/position_descriptions/157873 Posting Detail Information Posting Number P08350UF Number of Vacancies 1 Anticipated Appointment Begin Date 09/02/2024 Anticipated Appointment End Date Posting Date 08/02/2024 Full Consideration Date Closing Date 08/30/2024 Indicate how you intend to recruit for this search Competitive / External - open to ALL qualified candidates Special Instructions to candidates The closing date has been extended order to expand the original applicant pool. When applying you will be required to attach the following electronic documents: 1) A resume/CV; 2) A cover letter indicating how your qualifications and practice have prepared you for this position; and 3) Responses to the following supplemental questions (upload as Other Document 1): » Describe your practice with providing offset, web, digital and/or large format printing, or event services to clients. » Explain your practice in building long term relationships with clients. You will also be required to submit the names of at least three professional references, their e-mail addresses and telephone numbers as part of the application process. For additional information Contact Us by: Jeff Todd, jeffrey.todd@oregonstate.edu, 541-737-9062 OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the capability to help us achieve our vision of a diverse and inclusive community. OSU will conduct a review of the National Sex Offender Public website prior to hire. OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide variety of lived practice including involvement with the justice system. This job has ?critical or security-sensitive? responsibilities. If you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at our Background Checks website including the for candidates section for more details. If you have questions or concerns about the pre-employment check, Contact Us by OSU's Employee and Labor Relations team at E-Mail: employee.relations@oregonstate.edu. Supplemental QuestionsRequired fields are indicated with an asterisk (*).Documents Needed to ApplyRequired Documents» Resume » Cover Letter » Other Document 1 (see Special Instructions)Optional Documents » VETERANS ONLY: Must provide proof of Veteran Status (DO NOT upload any unrelated documentation - information uploaded to this field will be removed once reviewed) Skills:
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