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Job Offer: Administrative Support Associate:University of North CarolinaJob description:Administrative Support AssociateBookmark this Posting Print Preview | Apply for this JobPlease see Special Instructions for more details.UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefitsThe finalist may be subject to a criminal background check and/or motor vehicle report. Please upload reference information including ?names, position titles and company/institutions, phone numbers, and email addresses of at least ?two? current/previous managers. » The Search Committee will not contact references without first verifying permission with the finalist ?.Please ensure your full range of expertise, expertise, abilities, practice, and education are listed on your application. » Do not write ?see resume' on your application when completing the job tasks section.Please ensure your application reflects the expertise, expertise, abilities, and practices to support your answers to the supplemental questions. (see the job tasks section of previous employment). Please submit a resume and cover letter with your application if requested. » These documents will be used to evaluate your written communication expertise as well as supporting documents of your expertise, expertise, abilities, education, and professional practice. Position InformationGeneral InformationVacancy Open to All Candidates Employment Type Permanent - Full-time If time-limited, note appointment end date Hours per week 40 Months per year 12 Position Number 002311 NC income Grade Equivalency GN06 Classification Title Administrative Support Associate - Advanced Working Title Administrative Support Associate income Range $35,212 - $44,015 Anticipate Hiring Range $35,212 - $43,919 FLSA Status Non Exempt Division Academic Affairs Department College of Humanities & Earth and Social Sciences (Col) Work Unit English Work Schedule 8:00 am - 5:00 pm; Monday - Friday This position maybe eligible for telework schedule after onboarding is complete with manager approval. Primary Purpose of Position Serves as primary support for the Director of Graduate Program/Associate Chair and Director of Undergraduate Programs. Also serves as receptionist for the Department, assists the departmental administrative staff and all faculty as needed. Maintains public contact by telephone, email, and direct contact with faculty, staff, students, visitors, off campus individuals and other departments on campus is a large and time- consuming component of the job. Minimum Education/practice Required Minimum Appropriate qualifications: Graduation from high school; or an equivalent combination of education and practice. University Preferred Appropriate qualifications: Graduation from high school, or completion of its equivalency, and three years of office/clerical work practice; or an equivalent combination of training/practice. Essential Job tasks » Provide procedural information about Graduate School, English Graduate Program, and English Undergraduate Programs in a positive and professional manner. » Stay abreast of policies and procedures within the English Department by meeting with manager and program directors on a routine basis as well as taking initiative to seek out information through written departmental information and college/university policies and procedures. » Enter detailed information for each semester's course offerings into Banner Production Forms (Internet Native Banner), and routinely access Banner for information to make numerous requested revisions to course schedules. » Use Microsoft Excel, Word, and Google on a everyday basis to assist with the graduate program needs: test scores from MA exams, create interactive forms for M.A. exams, and assist with incoming graduate student information. » Assist faculty with special projects such as revising department brochures, flyers, and other related projects. » Prepare Course Evaluations which involve the following: compiling materials for the evaluation process, distributing course evaluation materials to faculty, reminding faculty to complete the evaluation process and have students return forms, and processing evaluations at the end of the semester. » Process budget-related matters such as travel and PCard transactions, FTRs, Perceptive Content, 49er Mart, Banner Production, Report Central, and Banner Eprint. » Recommend and implement procedural changes to improve quality of service information/guidelines provided to graduate students to prevent potential problems and improve the efficiency of the day-to-day operation of the English department programs. Other Work Responsibilities » Gather and compile each semester's course descriptions for student inquiries regarding course offerings. » Hire and supervise 2-4 work-study students. » Facilitate and prioritize day-to-day responsibilities (clerical, errands, mail services, special faculty projects, receptionist tasks, etc.) to assist with ensuring uninterrupted workflow of the department. » Other tasks as assigned. Departmental Preferred practice, expertise, Training/Education » Bachelor's degree in Business Administration or a similar discipline is preferred. » practice working in Higher Education is desired. » Intermediate expertise of Microsoft Office (Excel) and G-Suite software is strongly preferred. » practice with Banner, Report Central, 49er Mart, NORM, P-Card, or similar University systems is desired. » Strong written and verbal communication expertise are preferred. » practice with problem solving and resourcefulness are a plus. » Strong attention to detail is essential. » capability to prioritize tasks and organize time efficiently is strongly desired. Necessary Licenses or Certifications Work Location Fretwell 275 Posting date 07/01/2024 Closing date 07/09/2024 Proposed Hire Date 08/12/2024 Contact Information Special Notes to candidates UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits The finalist may be subject to a criminal background check and/or motor vehicle report. Please upload reference information including ?names, position titles and company/institutions, phone numbers, and email addresses of at least ?two? current/previous managers. » The Search Committee will not contact references without first verifying permission with the finalist ?. Please ensure your full range of expertise, expertise, abilities, practice, and education are listed on your application. » Do not write ?see resume' on your application when completing the job tasks section.Please ensure your application reflects the expertise, expertise, abilities, and practices to support your answers to the supplemental questions. (see the job tasks section of previous employment). Please submit a resume and cover letter with your application if requested. » These documents will be used to evaluate your written communication expertise as well as supporting documents of your expertise, expertise, abilities, education, and professional practice. Posting Specific QuestionsRequired fields are indicated with an asterisk (*).» * How did you hear about this employment opportunity? » UNC Charlotte Website » HERC Job Board » Inside Higher Education » Circa (formerly known as Local JobNetwork) » Another Website » Agency Referral » Advertisement/Publication » Personal Referral » Other » Where did you lgain about this posting? (Open Ended Question) » * Do you have a Bachelor's degree in Business Administration? » Yes » Bachelor's Degree or Higher degree with other discipline » Associates Degree with work practice » High School with work practice » * Do you have practice with Banner, Report Central, 49er Mart, NORM, P-Card, or other similar University type systems? If so, please indicate what systems and your practice with these systems. (Open Ended Question) » * Do you have practice with both Microsoft and Google Suite applications? Is so, please indicate which and the connected applications as well as your level of practice (beginner, intermediate, advanced). (Open Ended Question) Applicant DocumentsRequired Documents» Resume / Curriculum Vitae » Cover Letter / Letter of InterestOptional Documents » Contact Information for References Skills:
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