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Job Opportunity: Group Sales and Ticketing Services Associate:Greater Philadelphia Cultural AllianceJob description:Group Sales and Ticketing Services Associate
Date PostedAugust 8, 2024 - 4:18pm
Categories
Administrative,
Customer Service,
Marketing & PR
Theater
Philadelphia County (PA)Pay Type:income Job Status: Full Time Minimum income/Hourly Rate: $33,000.00 Maximum income/Hourly Rate: $33,000.00
Walnut Street TheatreWalnut Street Theatre is seeking a Group Sales and Ticketing Services Associate.Position Overview Predominantly outward-focusing position reporting to the Director of Marketing and Public Relations. Primary focuses include managing both subscription and single-ticket group sales, acting as liaison between Walnut Street Theatre (WST) and Ticketmaster, providing on-the-fly Archtics problem solving, and assisting with day-to-day management of the Ticketing Services & Subscriptions offices, as needed. Position includes bonus incentives for exceeding group goals. 40 hr., 9am-5pm work schedule with occasional evenings and one weekend day per month, to be determined with the Ticketing Department. Responsibilities » Generating group leads, contacting potential group leaders, and representing WST at public events. » Act as primary point of contact with all Walnut group leaders, both for subscription and single-ticket buyers - leading efforts for group renewal, pricing, and reporting. » Creating reservations, invoices, and tracking groups as a part of the group sales process. » Management of school groups for weekday matinees, including creating seating charts, coordinating bus arrival, and dismissal. » Exhibiting strong interpersonal expertise, working as a liaison with Box Office and other departments on behalf of Groups Sales and Ticketing Services. » Learning and assisting in the management of Ticketmaster Systems including Archtics, Engage, and TM1, in coordination with the Ticketing Department. » Working directly with the Ticketmaster staff to problem solve and brainstorm ways to optimize WST's use of Archtics, Engage, TM1, etc. coordination with the Ticketing Department. » Create and send patron reminder emails and texts in coordination with Marketing team. » Occasional lobby duty as needed. » Other tasks as assigned. The Group Sales and Ticketing Services Associate is a full-time salaried position, with a income of $33,000, additional bonus incentives, excellent health benefits and paid time off. To Apply: Interested candidates should submit a cover letter and resume to Stephen Rapp, Director of Marketing and Public Relations at E-Mail: srapp@walnutstreettheatre.org. Walnut Street Theatre is an Equal Opportunity Employer. Skills:
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