Job details |
|||||||||||||||||||||||||||
|
Job Opportunity: Tasting Room Lead Associate:Job description:
Tasting Room Lead AssociateStoller Wine Group - Chehalem Tasting RoomNewberg, OR APPLY» » » SAVE CREATE ALERT SHARE » » E-Mail: » » » formerly Twitter Listing descriptionSummaryThis position is focused on guest satisfaction, selling wine, and signing up new club members. This position also assists in ensuring the timely completion of the everyday activities of the tasting room. The Lead Associate sets the standard for the entire Associate team by providing above-and-beyond customer service to all guests through exemplary hospitality. Essential tasks 1. Executes service through the lens of Fanatical Hospitality and a culture of “Yes” to reach the sales and club sign-up goals of the Tasting Room. 2. Complements other Associates’ activity by assisting with POS transactions, implementing policies and procedures, opening/closing tasks, and the overall completion of the tasting room’s day-to-day activities. 3. Provides Associates with on-the-spot training and acts as a function model for fanatical sales, service, hospitality, and professionalism. Job tasks • Exceeds sales and club sign-up goals. • Is a function model and inspirational leader-by-example to other staff members in sales, service, professionalism, and work ethic. • Assists and educates guests and other staff members on wines, wine club benefits, company history and culture, regional information, etc. • Collects, inputs, and updates guest data properly and in a timely manner using TOCK and WineDirect best practices. • Assists in training and developing incoming and current Associate team members. • Monitors reservation system and assists in plotting the reservations for the shift, knows when and where we can accommodate walk-ins in order to maximize covers for the shift while always striving to maintain a positive guest practice. • Takes initiative to do continuing side tasks all over the shift, as well as swiftly and thoroughly completing opening and closing tasks. • Is capable and eager to work in a variety of spaces and settings. • Maintains punctual, regular, and predictable attendance. • Demonstrates a passion for detail and a availability to learn. • Works collaboratively in a team environment with a spirit of cooperation. • Maintains upbeat, even-keeled attitude and composure. • Collaborates with other shift leads and respectfully takes direction from Tasting Room Manager(s). • Performs other tasks as assigned by the Tasting Room Manager(s) managery Responsibilities This position has no direct managery responsibilities but serves as a function model for the Associate team and assists other Leads and Tasting Room Managers in everyday activity. Qualifications capability to execute essential job tasks with or without reasonable accommodation and without posing a direct threat to the safety or health of the employee or others. to execute this job prosperously, an individual must be able to execute each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or capability required. Reasonable accommodations may be made to enable individuals with disabilities to execute the essential job tasks. Education & practice High school diploma or GED and/or training or equivalent combination of education and practice. A minimum of three-to-five-year prior employment in a high-volume tasting room environment is preferred. Certificates, Licenses and/or Registrations Licenses: Valid, current OLCC license. Valid, current Oregon Food Handler’s card. Travel Requirement This position requires occasional, same day, regional travel. Language expertise capability to read and comprehend simple instructions, short correspondence, and memos. capability to write simple correspondence. capability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical expertise capability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. capability to compute rate, ratio, and percent and to draw and interpret bar graphs. Computer expertise Has advanced basic computer job expertise including logging on to systems, capability to communicate by email, capability to compose documents, enter database information, create presentations, download forms, and preserve/backup important data. Reasoning capability capability to apply common sense knowledge to carry out instructions furnished in written, oral, or diagram form. capability to deal with problems involving several concrete variables in standardized situations. Physical Demands & Work Environment The physical demands described here are representative of those that must be met by an employee to prosperously perform the essential tasks of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential tasks of this job. Reasonable accommodations may be made to enable individuals with disabilities to execute the essential tasks. While performing the tasks of this job, the employee is frequently required to stand, walk, use hands and fingers to type or dial, reach with hands and arms, talk or hear, lift and/or move up to 25 pounds. The employee is regularly required to stoop, kneel, crouch or crawl, lift and/or move up to 50 pounds, is exposed to work near moving mechanical parts, outdoor weather conditions. The employee is occasionally required to sit, taste or smell, lift and/or move up to 100 pounds, is exposed to wet or humid conditions (non-weather), fumes or airborne particles. This position requires frequent computer use. Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception, and capability to adjust focus. The noise level in the work environment is usually loud. Create a Job AlertReceive an email alert when similar new jobs are posted. It's free, fast and easy. Create AlertAdditional Information:Job Published: Tuesday, July 2nd Type of Work: Full Time Job Job Category: DTC, Tasting Room and Retail Job Level: Associate Or... lgain more Create a Job AlertReceive an email alert when similar new jobs are posted. It's free, fast and easy. Create Alertwinejobs.com homeSkills:
|
|||||||||||||||||||||||||||
|