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Offer: Coordinator, Student Refunds:University of MemphisJob description:Coordinator, Student Refunds
Posting DetailsPosting InformationPosting Number: SAECC4002 Advertised Title: Coordinator, Student Refunds Campus Job location: Main Campus (Memphis, TN) Position Number: 011083 Job Category: Staff (Hourly/Monthly) Department: University & Student Business Services Minimum Position Appropriate qualifications: Bachelor's degree in a business-related field and two years of appropriate practice. Bursar's Office or Financial Aid Office practice is a plus. Special Conditions: Work Schedule: Monday - Friday 8:00 a.m. - 4:30 p.m. Occasionally may need to work beyond normal work schedule. Posting Date: 11/05/2024 Closing Date: 11/11/2024 Open Until Screening Begins: No Hiring Range: $45,000 - $47,277 per year Full-Time/Part-Time: Full-Time: Benefits Eligible Working Conditions: While performing the tasks of this job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee frequently is required to walk. The employee is occasionally required to stand; reach with hands and arms; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. Additional Working Conditions: Special Instructions to candidates: This is a readvertisement - current candidates need not reapply. All applications must be submitted online at workforum.memphis.edu. candidates must complete all applicable sections of the online application to be considered for a position. Please upload a cover letter, resume, and reference list after completing your application, if required by the system. Required work practice is located on full time hours. Part time work practice will be prorated as listed. Candidates who are called for an interview must notify the Department of Human Resources in writing of any reasonable accommodation needed prior to the date of the interview. Is this posting for UofM employees only?: No Positions Supervised: expertise, expertise, and Abilities: Exceptional oral and written communication expertise. Skill in completing assignments accurately and with attention to detail. Proficient in all standard computer applications, including Microsoft Word, Excel and PowerPoint. Strong commitment to customer service excellence. capability to work in a team environment. Additional Position Information: Benefits of Employment (Applies to full-time, non-police employees only): Job tasks tasks & Job responsibilities: Coordinates everyday student refund process by collaborating with the Financial Aid, Scholarship and Athletics offices to ensure accuracy of refund amounts. Monitors Federal Regulations from the Department of Education for compliance with Financial Aid disbursements. Completes file uploads to the University's banking institution for refund generation. tasks & Job responsibilities: Manages weekly process of creating paper check refunds by collaborating with Accounts Payable for check printing dates, outstanding checks and voided expired checks. Creates and maintains check log identifying checks printed, method of payout to student, all notification of payment availcapability to student and assists student with stop payment forms as needed. Assists with escheating unclaimed funds to the state annually. tasks & Job responsibilities: Processes credit card refunds and credit card chargebacks, returns of outside scholarships and private loan funds, market place refunds and miscellaneous refunds as needed to vendor such as Flywire and Slate application fees. tasks & Job responsibilities: Assists students, parents, departments with questions related to student account activity. Manages a Top Desk ticketing system for all refund related questions. Assists with office phone queue and as a back-up cashier when needed. tasks & Job responsibilities: Assists with setting up new terms by updating the course refund schedules in Banner, updating the refund dates and deadlines listed on the USBS website, and assisting students in creating their direct deposit accounts during New Student Orientation. tasks & Job responsibilities: Other tasks as assigned. Supplemental QuestionsRequired fields are indicated with an asterisk (*).Applicant DocumentsRequired Documents» Resume Optional Documents » Cover Letter » References List » Unofficial Transcript Skills:
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