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Job Opportunity: Admissions Operations Specialist:University of North CarolinaJob description:Admissions Operations SpecialistBookmark this Posting Print Preview | Apply for this JobPlease see Special Instructions for more details.UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefitsThe finalist may be subject to a criminal background check and/or motor vehicle report. Please upload reference information including ?names, position titles and company/institutions, phone numbers, and email addresses of at least ?two? current/previous managers. » The Search Committee will not contact references without first verifying permission with the finalist ?.Please ensure your full range of knowledge, expertise, abilities, practice, and education are listed on your application. » Do not write ?see resume' on your application when completing the job tasks section.Please ensure your application reflects the knowledge, expertise, abilities, and practices to support your answers to the supplemental questions. (see the job tasks section of previous employment). Please submit a resume and cover letter with your application if requested. » These documents will be used to evaluate your written communication expertise as well as supporting documents of your knowledge, expertise, abilities, education, and professional practice. Position InformationGeneral InformationVacancy Open to All Candidates Employment Type Permanent - Full-time If time-limited, note appointment end date Hours per week 40 Months per year 12 Position Number 000705 NC income Grade Equivalency GN05 Classification Title Student Services Specialist - Contributing Working Title Admissions Operations Specialist income Range $33,540 - $40,706 Anticipate Hiring Range $33,540 - $40,047 FLSA Status Non Exempt Division Academic Affairs Department Enrollment Management (Adm) Work Unit Undergraduate Admissions Work Schedule 8:00 am - 5:00 pm; Monday - Friday with occasional evening and weekend hours required, as necessary. Eligible for occasional telework, as agreed by manager and/or director. Primary Purpose of Position The primary purpose of the position is to review academic credentials for first year prospective students to determine admissibility and to communicate admissions policies and procedures to students, families, and high school counselors. Members are responsible for the application process from beginning to end, including reviewing applications for errors, reviewing and waiving application requirements when appropriate, troubleshooting application and technical issues, reviewing and evaluating high school transcripts for minimum course requirements, calculating grade point averages, reviewing narrative submissions and letters of recommendation, and, with the University's move to test-optional admissions, reading and scoring essays. They are responsible for making the admission decision for our freshman candidates and for communicating significant information to students, families, and school counselors. Minimum Education/practice Required Minimum Appropriate qualifications: Bachelor's degree; or equivalent combination of training and practice. All degrees must be received from appropriately accredited institutions. University Preferred Appropriate qualifications: Graduation from a four-year college or university; or an equivalent combination of education and practice. All degrees must be received from appropriately accredited institutions. Essential Job tasks The Admissions Operations Specialist is part of a team of four that: » Reviews academic credentials for first year prospective students to determine admissibility » Communicates admissions policies and procedures to students, families, and high school counselors. » Responsible for the application process from beginning to end, including reviewing applications for errors, reviewing and waiving application requirements when appropriate, troubleshooting application and technical issues, reviewing and evaluating high school transcripts for minimum course requirements, calculating grade point averages, reviewing narrative submissions and letters of recommendation, and scoring admission essays. Other Work Responsibilities » May train, supervise, or assist student workers. » Provides occasional backup to the communications and visit teams. » Attends admissions recruitment events as needed. Departmental Preferred practice, expertise, Training/Education » Bachelor's Degree or equivalent training or work practice in higher education/admissions. (preference given to candidates with prior higher education enrollment management practice). » practice in document management or administrative support functions. » practice in time management with meeting deadlines under pressure. » practice and capability with analyzing, problem solving, interpreting and communicating both verbal and written effectively. » practice and strong customer service expertise. » Strong interpersonal expertise and capability to work in team environment. » Strong attention to details needed. Necessary Licenses or Certifications Work Location Gage Undergraduate Admissions Center Posting date 08/01/2024 Closing date 08/08/2024 Proposed Hire Date 08/30/2024 Contact Information hboyd8@uncc.edu Special Notes to candidates UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits The finalist may be subject to a criminal background check and/or motor vehicle report. Please upload reference information including ?names, position titles and company/institutions, phone numbers, and email addresses of at least ?two? current/previous managers. » The Search Committee will not contact references without first verifying permission with the finalist ?. Please ensure your full range of knowledge, expertise, abilities, practice, and education are listed on your application. » Do not write ?see resume' on your application when completing the job tasks section.Please ensure your application reflects the knowledge, expertise, abilities, and practices to support your answers to the supplemental questions. (see the job tasks section of previous employment). Please submit a resume and cover letter with your application if requested. » These documents will be used to evaluate your written communication expertise as well as supporting documents of your knowledge, expertise, abilities, education, and professional practice. Posting Specific QuestionsRequired fields are indicated with an asterisk (*).» * How did you hear about this employment opportunity? » UNC Charlotte Website » HERC Job Board » Inside Higher Education » Circa (formerly known as Local JobNetwork) » Another Website » Agency Referral » Advertisement/Publication » Personal Referral » Other » Where did you lgain about this posting? (Open Ended Question) » * Do you have prior enrollment and or admissions management practice, preferably in Higher Education? If so, please explain your practice. (Open Ended Question) » * Do you have practice with document management as Information technology relates to this function? If so, please explain your practice. (Open Ended Question) » * Do you have practice with Microsoft Office suite or Google suite? If yes, please describe this practice. (Open Ended Question) » * Please describe your customer service expertise and your knowledge of "customer service." (Open Ended Question) Applicant DocumentsRequired Documents» Resume / Curriculum Vitae » Cover Letter / Letter of InterestOptional Documents » Contact Information for References Skills:
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