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Job Offer: Events Manager:University of North CarolinaJob description:Events ManagerBookmark this Posting Print Preview | Apply for this JobPlease see Special Instructions for more details.» This position is primarily on-site at The Dubois Center at UNC Charlotte Center City, involving face-to-face interactions. Occasional telework may be permitted once the employee is fully trained, subject to the manager's discretion located on operational needs.» UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/ » The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report. Position InformationGeneral InformationPosition Number 007743 Vacancy Open to All Candidates Working Title Events Manager Position Designation EHRA Non-Faculty Employment Type Permanent - Full-time Months per Year 12 Work Schedule Typical work hours are 8:00 am - 5:00 pm, Monday - Friday; however this position requires flexibility working some weekends, evenings, or early hours to accommodate operational or event needs. Hours per week 40 FLSA Status Exempt Division Academic Affairs Department School of Professional Studies Work Location The Dubois Center income Range $58,000 - $60,000 Primary Purpose of Department The School of Professional (SPS) reports to the division of Academic Affairs, reporting to the Provost and Vice Chancellor for Academic Affairs. SPS works collaboratively with departments, colleges, and academic support units to ensure integrated partnerships for enrollment growth, student success and faculty effectiveness in teaching. Primary Purpose of Position This is one of two Event Manager positions at The Dubois Center, working cohesively to supervise events and collaborate with a variety of internal and external clients. this function serves as a liaison between clients, vendors, and staff, articulating vision and building relationships with potential clients and stakeholders to ensure events run smoothly and prosperously, meeting clients' objectives and expectations. Responsibilities include managing every aspect of an event, coordinating and connecting clients with vendors for catering, parking, AV needs, and other services, ensuring timely completion of each element. This position requires conveying accurate, legally binding information and UNC Charlotte policies and procedures while providing outstanding customer service. knowledge and embodying the mission of The Dubois Center is essential for attracting like-minded clients. The Event Manager handles both large and small high-profile university events, knowledge ?assigned? space under University Policy 601.6 for Scheduling of University Space. During events, the Events Manager ensures smooth operation, troubleshooting issues, and covering unexpected challenges with flexibility and quick solutions. Effective communication is crucial to keep clients, vendors, and staff informed about event details and changes. Exceptional organizational expertise and managed communication are essential. The Event Manager may assist with writing policies related to event management and is expected to resolve internal relations with event clients as needed. This position also provides clear direction to auxiliary staff for event setup and teardown as required. This position is part of The Dubois Center operational staff, reporting to the Associate Director. Information technology is a team-focused function requiring adaptcapability and flexibility to cover events on weekends and after business hours and to fill in for operational staffing needs as necessary. Additionally, this position may be assigned special projects such as academic room scheduling and coordinating VIP parking requests. Proficiency in event scheduling software is required to schedule events and pull enrollment data/projections as needed for growth and activation of The Dubois Center. Summary of Position Responsibilities The Event Manager position at The Dubois Center involves working closely with another Event Manager to supervise events and collaborate with various clients. The function acts as a liaison between clients, vendors, and staff, managing every event aspect to ensure smooth and prosperous operations within budget. Responsibilities include coordinating with vendors for services like catering and AV needs, ensuring compliance with UNC Charlotte policies, and embodying The Dubois Center's mission. The Event Manager handles both high-profile and smaller university events, troubleshooting issues and adapting to unexpected challenges. Effective communication and organizational expertise are essential. Additional tasks may include writing event management policies, directing auxiliary staff, and resolving client relations. The position requires flexibility to cover events outside regular hours, assist with special projects like academic room scheduling, and coordinate VIP parking requests. Proficiency in event scheduling software is necessary. Additional tasks include the knowledge to interpret UP 601 (scheduling of space) since policies and procedures at The Dubois Center are unrelated to those on campus within CRES. Minimum Education/practice » A degree in Event Management, Hospitality Management, Business Administration, Marketing, or a related field with 1 year of event management practice or 5 years of proven event management practice managing high profile events. » 1 year of practice in managing budgets, negotiating contracts with vendors, and coordinating logistics. » Flexibility and adaptcapability is a must due to events that often require working outside regular office hours and weekends. » Demonstrated capability to lead an event, delegate tasks effectively, and foster a collaborative work environment. » Strong expertise in building and maintaining client relationships, with a focus on customer satisfaction and retention. » Proven track record in identifying challenges, proposing solutions, and implementing effective resolutions during events. » capability to adapt to changing priorities, work under pressure, and handle unexpected situations with professionalism. » Excellent verbal and written communication expertise to effectively interact with diverse stakeholders, negotiate contracts, and present ideas clearly. » Dedication to delivering high-quality events that exceed client expectations and align with organizational goals. » Proven capability to foster and thrive in a team-driven positive work environment, fulfilling commitments, meeting deadlines, and contributing to a harmonious team dynamic. Preferred Education, Knowledge, expertise and practice » Professional certifications such as Certified Meeting Professional (CMP), Certified Special Events Professional (CSEP), or similar credentials. » In-depth knowledge of event industry trends, best practices, and emerging technologies. » capability to develop and execute strategic plans for event growth, client retention, and operational efficiency. » Proficiency in event management software, CRM systems, and or digital marketing tools. » capability to innovate and bring fresh ideas to event design, programming, and attendee engagement. » Higher education practice in event management. Necessary Certifications/Licenses Preferred Certifications/Licenses » CMP » CSEP » Meeting and Event Planning Certificate Special Notes to candidates » This position is primarily on-site at The Dubois Center at UNC Charlotte Center City, involving face-to-face interactions. Occasional telework may be permitted once the employee is fully trained, subject to the manager's discretion located on operational needs. » UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/ » The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report. Posting Open Date 06/20/2024 Posting Close Date 07/07/2024 Open Until Filled No Proposed Hire Date 08/05/2024 If time-limited please indicate appointment end date Contact Information Posting Specific QuestionsRequired fields are indicated with an asterisk (*).» * How did you hear about this employment opportunity? » UNC Charlotte Website » HERC Job Board » Inside Higher Education » Circa (formerly known as Local JobNetwork) » Another Website » Agency Referral » Advertisement/Publication » Personal Referral » Other » Where did you lgain about this posting? (Open Ended Question) » * Do you have practice with event management? If so, explain in detail your number of years of practice, your level of accountcapability for those events, and in the planning process. (Open Ended Question) » * What is the largest event you have planned personally? Provide specific details (Open Ended Question) » * Have you been directly and personally involved in providing leadership abilities to a variety of stakeholders? If yes, please provide details to whom and in what capacity. (Open Ended Question) » * Please give an example of a last minute decision that you had to make in order for a planned event to happen without fail. (Open Ended Question) » * Describe a time when you worked as part of a cohesive team to achieve a common goal. What steps did you take to ensure effective collaboration and how did you handle any challenges that arose? (Open Ended Question) Applicant DocumentsRequired Documents» Resume / Curriculum Vitae » Cover Letter / Letter of Interest » Contact Information for ReferencesOptional Documents Skills:
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