Job details |
|||||||||||||||||||||||||||
|
adjunct Director:University of North CarolinaJob description:adjunct DirectorBookmark this Posting | Print Preview | Apply for this JobPosition InformationGeneral InformationVacancy Open to All Candidates Employment Type Permanent - Full-time If time-limited, note appointment end date Hours per week 40 Months per year 12 Position Number 000721 NC income Grade Equivalency GN11 Classification Title University Program Specialist - Journey Working Title adjunct Director income Range $52,721 - $61,000 Anticipate Hiring Range $52,721 - $61,000 FLSA Status Non Exempt Division Academic Affairs Department Enrollment Management (Adm) Work Unit University Scholarship Office Work Schedule 8:00 am - 5:00 pm; Monday - Friday with occasional evening and weekend hours required, as necessary. Primary Purpose of Position Serve as the process and procedural expert for all operations within the University Scholarship Office (USO). Develop initiatives or processes to meet program needs and objectives when gaps are identified. Draft guidance documents outlining specific procedural changes that affect scholarship administration and disseminate critical information to college or departmental contacts. Remain current with USO and university policies, as well as best practices relative to scholarship administration to assess and resolve continuing and unprecedented challenges. Maintain documentation of processes, policies, and procedures established by the University Scholarship Office to guide office operations and campus wide scholarship management. Demonstrate flexibility, cooperation, and strategic thinking to achieve individual performance objectives and coordinate the day-to-day workflow and operations of the USO. Train and support USO team members and student workers to leverage professional and impactful performance that benefits current and prospective students. Monitor performance for efficiency, and ensure priority objectives are met. Provide regular updates on current project activity and support new projects taken on by the USO. Resolve issues escalated by USO team members or student workers and consult with or refer high visibility issues to the director as necessary. Raise consciousness of scholarship opportunities among prospective and current students, and their families. Provide guidance, training, and resources to students navigating the student scholarship application portal. Troubleshoot issues with the scholarship system, and propose changes to improve the user practice. Respond to inquiries and concerns from students, parents, and other partners in a timely and professional manner. Provide training, support, and resources to college/departmental scholarship administrators to promote efficient and strategic use of scholarship funds, effective application review and recipient selection practices, and support access and navigation requests relative to the university scholarship system. Respond to difficult, complex questions about scholarship administration, fund management, soliciting applications, and selecting qualified recipients. Identify trends, and recognize the impact of policies, procedures, and laws as they relate to scholarship administration, legal agreements, and student aid. Develop and maintain professional relationships with college/departmental representatives to increase credibility and sustain continued support for a centralized scholarship administration model. Interpret and communicate complex scholarship policies and procedures, understand FERPA laws and other policies in place to protect sensitive student information and decisions. Promote actions and reporting needs of the USO among college/departmental scholarship administrators that are necessary to achieve mutually beneficial goals for all university partners. Minimum Education/practice Required Minimum Appropriate qualifications: Bachelor's degree and one year of practice related to the area of assignment; or equivalent combination of training and practice. All degrees must be received from appropriately accredited institutions. University Preferred Appropriate qualifications: Graduation from a four year college or university and at least three years of program associate practice; or an equivalent combination of training and practice. Essential Job tasks » Serve as the process and procedural expert for operations within the University Scholarship Office. » Develop initiatives or processes to meet program/project needs and objectives when gaps are identified. Identify, assess, and resolve unprecedented situations relative to scholarship administration. » Manage the annual Scholarship Content Review Process, which consists of a review of all institutional scholarship terms and conditions, as well as consultation with scholarship administrators. Propose changes when needed to resolve challenges and compliance issues. » Generate reports to track scholarship fund balances, new and renewal year award information, and other significant financial data necessary for effective scholarship administration. » Interact regularly with current and prospective students and their parents in response to scholarship inquiries. Interpret and apply policies and procedures to address non-routine issues. » Maintain a thorough expertise of the university scholarship administration system. Propose new content, reorganization of existing content, or improved functionality concepts. » Develop annual award strategy, and balance scholarship funds to determine the amount available to award in a given application cycle. » Manage the application collection, review, and award process for scholarships administered by the USO. Ensure annual deadlines are met. » Train faculty, staff and campus partners to use the university scholarship system, balance scholarship funds, and promote scholarship opportunities within their department. » Support the collection of donor thank you letters from students. Interact regularly with development staff to promote accountcapability and consistent donor stewardship. Recommend procedural changes as necessary. » Work with the Director to define annual goals, tasks, and deliverables regarding the impact of institutional scholarships on the university, identify performance shortfalls within individual departments and propose actionable steps for improvement. » Develop and maintain a working expertise of university systems and processes to include purchasing, budgeting, hiring and personnel, and traveling for work functions. » Consult with the Communications Manager for Enrollment Management to promote clear, consistent messaging regarding scholarships and enrollment management initiatives. Other Work Responsibilities » Prepare and distribute written guidance or clarifying documentation outlining procedural change which impacts scholarship administration. » Attend student-centered events to increase consciousness of scholarship opportunities and resources. » Create and maintain an annual schedule including all benchmark projects and deadlines, processes, or exercises conducted by the Scholarship Office. » Monitor publications and media from professional trade organizations or other public/private leaders in the financial aid and scholarship administration sector to identify new theories, trends, precedents or best practices. » Establish working relationships with UNC System schools and schools outside the UNC System, to identify best practices relative to scholarship administration. » Attend meetings with faculty, staff and campus partners who administer scholarships to identify best practices, collect program feedback, and explore opportunities for program development. Complete assigned tasks and provide necessary follow-up. » Provide professional, concise, and timely responses to all requests for information. Departmental Preferred practice, expertise, Training/Education » Bachelor's degree and one year of practice related to the area of assignment; or equivalent combination of training and practice. » Minimum three years practice with scholarship administration in a four-year college or university setting, preferably a mid-size to large public or private university. » Preferred practice working in higher education, or secondary preference working in a corporate or private foundation, or in another non-banking industry where grants, scholarship funds, or other resources are applied for through a competitive process. » Excellent expertise in MS Word and Excel setting up new documents for multiple purposes, and using formulas and other advanced features to manipulate data or narrative content. » practice working in Banner, Slate or similar database management software; working with web-located software, well-versed in HTML, SQL, or similar. » practice organizing and leading meetings to include managing agenda items and ensuring objectives are met. » practice managing organizational funds. » practice developing long-term goals to achieve one or more specific objectives; defining success for each goal with qualitative or quantitative metrics, and efficiently using available resources to achieve each goal. » Demonstrated capability to handle multiple tasks simultaneously while effectively prioritizing the most time-sensitive., often under time constraints. » Demonstrated efficient use of time, creative thinking to troubleshoot complex issues » capability to quickly lgain and apply new information, systems, and processes to complete job tasks. » Strong written and oral communication expertise when engaging small or large groups of people. » capability to work effectively and negotiate solutions among diverse groups with members who present differing opinions or priorities. » capability to explain complex processes or information in an organized manner, using concepts and terms that are easily understood. » Presents a professional demeanor and is also easily approachable, genuinely supportive, and respectful of others. Necessary Licenses or Certifications Work Location University Scholarship Office Posting date 03/21/2024 Closing date 04/04/2024 Proposed Hire Date 04/15/2024 Contact Information Special Notes to candidates Posting Specific QuestionsRequired fields are indicated with an asterisk (*).» * How did you hear about this employment opportunity? » UNC Charlotte Website » HERC Job Board » Inside Higher Education » Circa (formerly known as Local JobNetwork) » Another Website » Agency Referral » Advertisement/Publication » Personal Referral » Other » Where did you lgain about this posting? (Open Ended Question) » * Do you have professional practice working with scholarship administration in a four-year college or university setting, preferably a mid-size to large public or private university? If so how many years practice do you have? (Open Ended Question) » * Do you have practice working in Banner or comparable software information system? If yes, please explain your practice. (Open Ended Question) » * Do you have professional practice creating Excel spreadsheets with complex formulas and links? If yes, please explain your practice. (Open Ended Question) Applicant DocumentsRequired Documents» Resume / Curriculum Vitae » Cover Letter / Letter of Interest » Contact Information for ReferencesOptional Documents Skills:
|
|||||||||||||||||||||||||||
|