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Job Offer: Self-Help - Pirate Techs - Service Desk Technical Supports:Rice UniversityJob description:Self-Help - Pirate Techs - Service Desk Technical SupportsBookmark this Posting Print Preview | Apply for this JobPosition DetailsPosition InformationAdvertising Department ITCS CLIENT ENGAGEMENT AND SUPPORT Academic Term/Year Fall 2024 Position Title Self-Help - Pirate Techs - Service Desk Technical Supports Posting Number 06368 Position Number 06368 Student Job Category Student - Self-Help Campus Job Number of Vacancies 5 Job Description ECU Department of ITCS/Client Engagement and Support is currently seeking several Pirate Techs - Service Desk student workers to assist faculty, staff, students, retirees, alumni, and other ECU clients both over the phone and email. The student worker will assist clients with technology related issues such as setting up email on computers and smart phones, connecting devices to Wi-Fi, installing ECU software, and troubleshooting computer related issues. They will also assist with checking a client's account and providing information to clients on how to reset their passphrase. The student will also need to be responsible, committed to work, have good communication expertise, have good note taking expertise, have a availability to learn, and the capability to provide good customer service. Preferred (Majors, practice, GPA, etc.) Special Instructions to Applicant Please upload resume, cover letter and references online. Quick Link for Direct Access https://ecu.peopleadmin.com/postings/72764 Open Date 07/24/2024 Close Date 08/23/2024 Open Until Filled No Supplemental QuestionsRequired fields are indicated with an asterisk (*).Documents Needed to ApplyRequired Documents» Curriculum Vitae/Resume » Cover Letter » List of ReferencesOptional Documents » Transcripts » Letter of Recommendation » Media File » Portfolio » Federal Work Study Hiring Authorization » Additional Document #1 » Additional Document #2 » Additional Document #3 » Licenses/Certifications Skills:
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