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Offer: IT Support Technician:Korbel Champagne CellarsJob description:
IT Support TechnicianKorbel Champagne CellarsGuerneville, CA APPLY» » » SAVE CREATE ALERT SHARE » » E-Mail: » » » formerly Twitter Listing descriptionF. Korbel & Bros., Inc. has an open Information Services position for an Information technology Support Technician in their Guerneville office.Currently seeking an Information technology Support Technician to execute initial and advanced analysis of hardware, software, and other technical issues. Supports, troubleshoots, administers, and maintains a wide variety of technologies relating to desktops, laptops, servers, printers, mobile devices, various peripherals and other vendor specific hardware and software. Deploys various hardware and software applications leveraging enterprise deployment tools. Provides Tier 1, 2 & 3 end-user support by assisting users on hardware and software questions/issues, installing, maintaining, and upgrading equipment, running diagnostics to isolate problems, and recommending possible solutions. Requires frequent use of tact, discretion, and independent judgment; expertise of corporate divisions, departments, and remote sites; and the interpretation and application of policies, procedures, and regulations. Provides administrative support to Information technology Manager. SNAPSHOT OF RESPONSIBILITIES • Provide Tier 1, Tier 2, and Tier 3 end-user support and hardware/software technical support by expeditiously resolving help desk support tickets. • Install, configure, troubleshoot, and maintain various computer and network hardware: desktops, laptops, kiosks, printers, wireless access points, mobile devices, peripherals, etc. • Maintain desktop and laptop images by updating and deploying appropriate operating systems and core business applications using native and third-party deployment tools. • Perform operating system and application patch management/upgrades on computer systems, peripherals, mobile devices, and other various systems. • Perform computer upgrades and replace failed systems by coordinating schedules, scope of objectives, and standards. • Install, maintain, and troubleshoot networked security cameras systems and servers. • Assist outside vendor personnel with problem identification and installation of hardware and peripheral components; coordinate hardware repairs with vendors as needed. practice/QUALIFICATIONS • AA degree in Computer Science or its equivalent. • 4+ years of practice and expertise in Information Technology or equivalent combination of education and practice. • 4+ years of practice supporting Microsoft Windows platforms and Office products. • Strong troubleshooting expertise; Windows OS kernel, driver & firmware compatibility, BSOD’s, system performance tuning, system dump troubleshooting, Windows registry editing and troubleshooting, Etc. The pay scale for this position is $36.59-$49.41/hour depending on practice. To apply, please email cover letter and resume with income requirements to hr@korbel.com, fax to (707) 824-7381 or complete an application at 13250 River Road, Guerneville, 95446 M-F 8 am to 4:30 pm. Create a Job AlertReceive an email alert when similar new jobs are posted. It's free, fast and easy. Create AlertAdditional Information:Job Published: Friday, September 6th Type of Work: Full Time Job Job Category: General Administration and Other Job Level: Associate Compensation: $36.59 − $49.41 Or... lgain more Create a Job AlertReceive an email alert when similar new jobs are posted. It's free, fast and easy. Create Alertwinejobs.com homeSkills:
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