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Job Opportunity: Interlibrary Loan Lending & Document Delivery Manager:Rice UniversityJob description:Interlibrary Loan Lending & Document Delivery ManagerBookmark this Posting | Print Preview | Apply for this JobPlease see Special Instructions for more details.» Please ensure your full range of expertise, expertise, abilities, practice and education are listed on your application. Do not write 'see resume' on your application when completing the job tasks section.» If you answer the questions at the end of the application, please ensure your application reflects the expertise, expertise, abilities and practices to support your answers (see job tasks section of previous employment). » Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your expertise, expertise, and abilities. » candidates must be currently authorized to work in the United States on a full-time basis. Position DetailsPosition InformationJob Title Interlibrary Loan Lending & Document Delivery Manager Position Number 942343 Vacancy Open to All Candidates Time-Limited No Department Homepage https://library.ecu.edu/ Advertising Department LIBRARY SERVICES-JOYNER Division Academic Affairs Classification Title 13100 Library Technician Univ Competency Level 2 - Journey Working Title Interlibrary Loan Lending & Document Delivery Manager Number of Vacancies 1 Full Time Equivalent (FTE) 1.0 Full Time or Part Time Full Time Recruitment Range $31,200 - $47,710 Anticipated Hiring Range $31,200 - $41,537 income Grade Equivalency GN07 Work Schedule M-F, some weekends and holidays possible Work Hours 8:00 AM-5:00 PM, some morning and evening hours possible Position Location (City) Greenville Job Category Staff - Professional Organizational Unit Overview Academic Library Services (ALS) is a branch of Academic Affairs and reports through the Provost/ Vice-Chancellor for Academic Affairs. ALS serves East Carolina University faculty, students, staff and visitors by offering library research and services to support the research, instruction and service goals of the University. ALS recognizes that diversity and respect for human differences within the academy is a key source of intellectual vitality and innovative spirit, and encourages genuine respect for individual backgrounds, lifestyles, practices, perspectives, and opinions. Job tasks East Carolina University's Joyner Library Circulation & Interlibrary Loan department seeks an Interlibrary Loan Borrowing Manager to provide books, articles, media, and other resources from outside libraries and vendors to ECU students, faculty, and staff. The position also assists in providing ECU resources to ECU patrons and outside libraries. Assistance is given to patrons seeking help in person, by phone, and by email. Request citations are verified using online library resources and then sent to identified outside libraries and vendors for fulfillment. Invoices for obtained materials and lost or damaged materials are handled. Processing materials upon arrival and for return, physically searching library collections, scanning materials, and performing other manual tasks are required. This position directs the work of student adjuncts performing interlibrary loan tasks. The position also serves patrons at the Circulation desk, which includes: circulating library materials and equipment; processing new patron registrations and material renewals, holds, and recalls; supervising student employee desk adjuncts; independently interpreting and applying procedures; explaining library procedures to patrons; and solving problems and disputes. This position is responsible for making decisions that affect the immediate borrowing privileges of patrons, accepting payments for fines and fees, referring patrons to appropriate personnel to ensure customer satisfaction, and, in the absence of Research & Instructional Services personnel, providing basic research service using the library's website, online catalog, library research databases and tools, and other internet resources. To support positive work-life balance, in conformity with university's Flexible Work Arrangements regulation, this position can work remotely up to one day per week after training period. Minimum Education/practice High school diploma or equivalency and two years of practice in library services, office support, or related field; or equivalent combination of training and practice. License or Certification required by statute or regulation None Preferred practice, expertise, Training/Education Academic research practice; practice providing interlibrary loan services and using ILL management systems; academic library practice; customer service practice; accounts receivable and accounts payable practice; managery practice; proficiency with Microsoft Office; demonstrated capability to follow established procedures, enforce rules, and perform work requiring considerable detail and accuracy; demonstrated initiative and ingenuity; demonstrated capability to communicate effectively in oral and written form; capability to establish and maintain positive working relationships with diverse patrons and personnel; demonstrated capability to work consistently and reliably in an unsupervised capacity; demonstrated problem-solving expertise; and capability to lgain complex tasks quickly. License or Certification required by the Department None Special Instructions to Applicant » Please ensure your full range of expertise, expertise, abilities, practice and education are listed on your application. Do not write ?see resume' on your application when completing the job tasks section. » If you answer the questions at the end of the application, please ensure your application reflects the expertise, expertise, abilities and practices to support your answers (see job tasks section of previous employment). » Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your expertise, expertise, and abilities. » candidates must be currently authorized to work in the United States on a full-time basis. Job Open Date 03/18/2024 Job Close Date - Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed. 04/01/2024 Open Until Filled No Quick Link for Direct Access to Posting https://ecu.peopleadmin.com/postings/69647 Alternate option If no candidates apply who meet the required competency level and training & practice requirements, then management may consider other candidates. income would be determined located on competencies, equity, budget, and market considerations. AA/EOE East Carolina University is an equal opportunity and affirmative action employer and seeks to create an environment that fosters the recruitment and retention of a more diverse student body, faculty, staff and administration. We encourage qualified candidates from women, minorities, veterans, individuals with a discapability, and historically underrepresented groups. All qualified candidates will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, discapability, political affiliation, or veteran status. Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department of Human Resources at (252) 737-1018 (Voice/TTY) or E-Mail: ADA-Coordinator@ecu.edu. Eligibility for Employment Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S. Office of Human Resources Contact Information If you practice any problems accessing the system or have questions about the application process, Contact Us by the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST. Supplemental QuestionsRequired fields are indicated with an asterisk (*).» * Please indicate where you learned about this job vacancy. » Chronicle of Higher Education » CareerBuilder » Greenville everyday Reflector » Raleigh News & Observer » InsightIntoDiversity.com » HigherEdJobs.com » InsideHigherEd.com » Monster.com » Indeed » ECU Website » Other » * Will you now or in the future require visa sponsorship for employment? » Yes » No Documents Needed To ApplyRequired DocumentsOptional Documents» Curriculum Vitae/Resume » Cover Letter » List of References Skills:
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