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Job Opportunity: CFS Business Analyst Clinical Financial Services:Rice University

Job description:

CFS Business Analyst Clinical Financial Services

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Please see Special Instructions for more details.

Candidates should submit a candidate profile, resume, letter of interest, and a list of three references including contact information online.

Candidates must be currently authorized to work in the United States on a full time basis.

Posting Details

Position Information

Job Title CFS Business Analyst Clinical Financial Services
Position Number 500291
Vacancy Open to All Candidates
Department EHH BSOM BSOM ECUP BUS OPS CLIN FIN
Department Homepage https://ecuphysicians.ecu.edu/financial-services/
Advertising Department CLINICAL FINANCIAL SERVICES
Division ECU Health/BSOM
Classification Title Information technology Analyst Programmer I
Working Title CFS Business Analyst Clinical Financial Services
Number of Vacancies 1
Full Time Equivalent (FTE) 1.0
Full Time or Part Time Full Time
Anticipated Recruitment Range. income offered may be outside of this range as impacted by budget, UNC income administration, and/or candidate qualifications. Commensurate with Qualifications
Position Location (City) Greenville
Position Type Non-Faculty
Job Category Non-Faculty Information Technology
Organizational Unit Overview Clinical Finance and Business Support Services/ECU Health/ECU Physicians is responsible for all aspects of Revenue Cycle Management for the physician Practice. The practice employs approximately 500 billing providers, and a group of 1,200 clinical support staff. About 350 of this support staff are working within centralized and decentralized revenue cycle operations. The practice provides roughly 550,000 outpatient, 155,000 emergency room and 126,000 inpatient services annually to nearly 160,000 patients. Clinical Finance and Business Support Services reports Jason Foltz, DO, chief medical agent, ECU Health Physicians, with a dotted line to Joel B. Stocks, CPA, Interim Executive Associate Vice Chancellor for Health Sciences Administration & Finance to support key fiscal and operational components of the clinical practice and revenue cycle operations. These include direct management responsibility for staffing and operations in the centralized functions of the Central Billing Office (CBO) and oversight for decentralized activities. Centralized functions include Payor Contracting and Evaluation, Regulatory Compliance and Credentialing; Computer System and Procedure Training; Insurance and Patient Billing, Follow-up and Collections; Cash Management of Professional Fee Revenue; Business Intelligence Services such as Reporting and Analytics; Coordinated Patient Access Support; and Contact Center. Decentralized functions include Registration, Referral Management, Pre-Service Financial Preparation; Service Identification and Reconciliation; Coding and Charge Entry; and Project Management and Process Improvement.

Job tasks Directly reporting to the adjunct Director of CFS Core Service Operations, with a dotted line to the adjunct Director of PAS this position supports and works closely with the CFS Application Manager who is responsible for providing system and operational support for multiple systems including, but not limited to, Epic EHR, Claims Manager, ECU GL Banner, Experian, and Availity to improve user workflow efficiency through quick response to system issues and high utilization of automation; accuracy through system edits and also through automation which promotes cleaner, expedited claims thereby yielding fewer claim denials and faster payments. The Information technology Business Analyst stays abreast of open or continuing work the CFS Application Manager is involved in and is able continue with high priority items for the Application Manager.

Job tasks Percentage of Total Time: 70


Description of job responsibility/duty


System and Operational Support Services.

This position works closely with ECUP's Central Billing Office staff and the CFS Application Manager to continually improve upon systems and applications used by CFS. The individual assists in developing Epic and operational workflow change recommendations to meet the demands of changing regulatory or operational environments. The incumbent will assist in facilitating improvements and enhancements to the Epic system by co-leading, supporting the CFS Application Manager or independently facilitating meetings with CFS leadership abilities and staff to lgain about their needs and assist in coordinating enhancement requests on their behalf.

This position supports the CFS Application Manager and leadership abilities in monitoring the effectiveness and the updating of Epic rules, work queues, claims, and remittance to continually improve the system's performance and identify new business opportunities.

This position provides support for Epic performance issues by working closely with the CFS Application Manager and ECU Health Information technology to report, troubleshoot, and resolve performance and communication issues. The incumbent under the direction of the Information technology Application Managers or independently Business identifies the root causes of such system issues to develop countermeasures to prevent such issues from reoccurring.

The incumbent uses their system expertise of EPIC, and analytical skills to develop analytical processes evaluating the best technical options and practiccapability. Developing such solutions will require the consideration and integration of work performed by other staff to produce a final project.

This position assist in providing support for the Claims Manager system by maintaining user access and updating rules as needed. The position provides technical support for claims manager to troubleshoot performance and communication issues by working closely with the Application Manager, ECU Health, and ECU IT.

This position has gained expertise about the University Banner system [GL] and uses their analytical skills troubleshooting issues data interface issues, or changes to the interface. The incumbent will need broad expertise of ECUP's business operations and SharePoint efficiency to provide technical support for the ECU Health Physicians SharePoint website.

Percentage of Total Time: 10


Description of job responsibility/duty:

Business Continuity and Disaster Preparedness

As directed by CFS Senior Leaders and/or the Application Manager, this position maintains an established Business Continuity Plan such that, in the event of a disaster, CFS critical staff can connect to the university and Epic as required to provide critical billing services for ECUP. This position will regularly update the roster of staff that are identified as business critical as well as update the established communication paths such that staff can quickly connect with each other. This position ensures that identified critical staff are mobile enabled and have adequate hardware to execute their job functions remotely and provides regular training for staff and testing of remote capcapability semi-annually to ensure business continuity in case of a disaster.

Percentage of Total Time: 5


Description of job responsibility/duty:

Project Management

The incumbent either manages or assists in managing projects connected with ECU Health EHR software. This individual participates in meetings to track project statuses and timelines and report to CFS Director and leadership abilities in order to prioritize projects located on urgency.

Percentage Of Total Time: 5


Description of job responsibility/duty:

Assists in superviseing the Ticketing System

This position assists in managing the ECUP ticketing system using a standardized ticket submission process and requiring a standard set of info to submit a ticket. This position meets with CFS functional leadership abilities to determine the validity and priority of tickets.

Percentage of Total Time: 5


Description of job responsibility/duty:

HIPAA Compliance (Experian, Claims Manager, Availity, CFS Shared Drives)

In the absents of the CFS Application Managers or as directed ensures regulatory compliance by completing HIPAA assessment annually for Experian system, Claims Manager system, the Availity system, and the CFS Shared Drives which are reported to the ECU HIPAA Security Office.

Percentage of Total Time: 5

Description of job responsibility/duty:

Testing

This position will assist the Director of Core Services and her staff in the testing of changes related the Epic Billing applications.

Minimum Education/practice Bachelor's degree or equivalent combination of education and practice. For management functions, a minimum of 1 year of managery practice is required.

License or Certification Required by Statute or Regulation none

Preferred practice, Skills, Training/Education Degree in Computer Information Technology, Computer Technology Integration, Networking Technology or related area from an appropriately accredited institution, practice with 3 years in an Epic EHR environment. Excellent analytical skills. Preferred education and practice Resolute Professional Billing Claims Administration certification; Resolute Professional Billing Administration proficiency or certification.

Special Instructions to Applicant Candidates should submit a candidate profile, resume, letter of interest, and a list of three references including contact information online.

Candidates must be currently authorized to work in the United States on a full time basis.

Additional Instructions to Applicant In order to be considered for this position, candidates must complete a candidate profile online via the PeopleAdmin system and submit any requested documents. Additionally, candidates that possess the preferred education and practice must also possess the minimum education/practice, if applicable.

Job Open Date 10/07/2022
Open Until Filled Yes
Job Close Date - Positions will be posted until 11:59 p.m. EST on this date. If no closing date is indicated, the position may close at any time after the initial screening date.
Initial Screening Begins
Rank Level
Quick Link for Direct Access to Posting https://ecu.peopleadmin.com/postings/54152
AA/EOE East Carolina University is an equal opportunity and affirmative action employer who is committed to workforce success and cultivating a culture of care, belonging and opportunity for our faculty, staff and learners and all stakeholders. All qualified candidates will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, discapability, political affiliation, or veteran status.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/TTY) or E-Mail: ADA-Coordinator@ecu.edu.

Eligibility for Employment Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Office of Human Resources Contact Information If you practice any problems accessing the system or have questions about the application process, Contact Us by the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.

Supplemental Questions

Required fields are indicated with an asterisk (*).
   » * Please indicate where you learned about this job vacancy.
   » LinkedIn
   » Chronicle of Higher Education
   » CareerBuilder
   » Greenville everyday Reflector
   » Raleigh News & Observer
   » InsightIntoDiversity.com
   » HigherEdJobs.com
   » InsideHigherEd.com
   » Monster.com
   » Indeed
   » ECU Website
   » Other
   » * Will you now or in the future require visa sponsorship for employment?
   » Yes
   » No

Documents Needed To Apply

Required Documents
   » Curriculum Vitae/Resume
   » Cover Letter
   » List of ReferencesOptional Documents

Skills:

Job Category: Other [ View All Other Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Houston, Texas
Address: Houston
Company Type Employer
Post Date: 08/21/2024 / Viewed 6 times
Contact Information
Company: Rice University
Contact Email: ADA-Coordinator@ecu.edu


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