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Job Offer: IT Operations Manager:Greater Philadelphia Cultural AllianceJob description:IT Operations Manager
Date PostedJuly 5, 2024 - 6:09pm
Categories
Operations & Finance,
Other
Community Art/Cultural Organization
Philadelphia County (PA)Pay Type:Hourly Rate Job Status: Full Time Minimum income/Hourly Rate: $40.00 Maximum income/Hourly Rate: $40.00
Mural Arts PhiladelphiaIT Operations ManagerMural Arts Philadelphia is the nation's largest public art program, dedicated to the belief that art ignites change. For over 40 years, Mural Arts has united artists and communities through a collaborative process rooted in the traditions of mural-making to create art that transforms public spaces and individual lives. Mural Arts Philadelphia exists to provide transformative practices, progressive discourse, and economic stimulus to the City of Philadelphia. Our mission: Through participatory public art, Mural Arts Philadelphia inspires change in people, place, and practice, creating opportunity for a more just and equitable Philadelphia. Mural Arts seeks candidates who value and demonstrate the following core competencies: committed problem-solving, deep thinking, fearless creation, inquisitive learning, thoughtful communication, mindful collaboration, personal accountcapability, and a commitment to actively prioritizing diversity, equity, inclusion, and belonging in the workplace. Mural Arts Philadelphia is an Equal Opportunity Employer. The Information technology Operations Manager works closely with Mural Arts' 3rd party Information technology Managed Service Provider (MSP) and Mural Arts staff. The Information technology Operations Manager provides oversight and hands-on management for MSP support and as a project manager for Information technology projects and initiatives. This position reports to both the Senior Director of Finance and the Senior Director of Communications and Brand Management. This position is a part-time, temporary position for one (1) year. A signature project in the first year of this position will be the launch of Mural Arts' flagship website: muralarts.org. This work will involve liaising between the web development team, staff, and stakeholders. Information technology will collect and deliver content and manage vendors, budgets, and subscriptions related to this project. Additional projects will be added as capacity allows and familiarity with Mural Arts Information technology infrastructure matures. The position requires no specialized Information technology training but seeks candidates with a strong generalist skill set and fluency in enterprise-level Information technology management. Candidates with proven information technology and project management skills are ideal for this function. tasks will include: Act as both virtual and physical liaison between Information technology support and Mural Arts staff Assist the archival team in the migration and management of legacy system data Co-administrative support of Google Workspace account and services Co-administrative support for Mural Arts software from Adobe Creative Cloud to Zoom Coordination of or direct support for office A/V equipment, Printer maintenance requests, phone system mapping Forecast Information technology needs and work with the Senior Director of Finance to ensure staff have the necessary equipment to accomplish their jobs. Work with the Director of Finance and MSP to create and accomplish monthly, quarterly, annual, and long-term Information technology goals. Staff technology onboarding and offboarding Management of hosting plans, domain registration and renewals, developer access/permissions for Mural Arts-owned websites Point of contact for website support and administration Serve as a backup system administrator for our Salesforce environment in collaboration with the Manager of Development Operations Act as co-system administrator for our various software, including but not limited to BoardEffect, WealthEngine, Apricot, Campaign Monitor, Sage Intacct, GiveSmart, Smartsheets, Airtable Software license management Qualifications Familiarity with a variety of mobile and desktop operating systems, including Windows, Windows Server, MAC OS, Android, and IOS Project Management practice Demonstrated practice in creative problem-solving and advanced technical troubleshooting capability to synthesize and communicate technical information to a range of audiences at all levels of technical skills capability to maintain and strengthen relationships with vendors and external stakeholders capability to prosperously manage a variety of competing priorities practice with scripting languages a plus practice in the nonprofit and/or Arts & Culture a plus Other Position Details This is a temporary part-time position, 20 hours per week, at an hourly rate of $40. this function is hybrid, with an expectation to be physically present in Mural Arts Philadelphia's offices, studio, and hub spaces as needed to execute hands-on tasks. To Apply Please provide a cover letter, resume, and references in one PDF document to E-Mail: sweinik@muralarts.org. Applications will be reviewed, and interviews will be conducted on a rolling basis until the position is filled. Please include "IT Operations Manager" in the subject line. No telephone calls, please. To Apply: Please provide a cover letter, resume, and references in one PDF document to E-Mail: sweinik@muralarts.org. Applications will be reviewed, and interviews will be conducted on a rolling basis until the position is filled. Please include "IT Operations Manager" in the subject line. No telephone calls, please. Skills:
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