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Job Offer: Student Information Technology (SST):Oregon State UniversityJob description:Student Information Technology (SST)Bookmark this Posting Print Preview | Apply for this JobPlease see Special Instructions for more details.When applying you will be required to attach the following electronic documents:? A Resume ? A Cover Letter For additional information Contact Us by: Richard Sprague at alan.sprague@oregonstate.edu OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the capability to help us achieve our vision of a diverse and inclusive community. This position is designated as a critical or security-sensitive position; therefore, the incumbent must prosperously complete a Criminal History Check and be determined to be position qualified as per OSU Standard 576-055-0000 et seq. Incumbents are required to self-report convictions and those in Youth Programs may have additional Criminal History Checks every 2 years. OSU will conduct a review of the National Sex Offender Public website prior to hire. Note: All job offers are contingent upon Human Resources final approval Position DetailsPosition InformationJob Title Student Information Technology (SST) Appointment Type Student Employee Job Location Corvallis Position Appointment Percent 100 Appointment Basis 12 Pay Method Hourly Pay Period 16th - 15th of the following month Pay Date Last working day of the month Remote or Hybrid option? Min Hourly Rate $14.70 (Standard); $13.70 (Non-Urban); $15.95 (Portland Metro) Max Hourly Rate $21.00 (Standard); $20.50 (Non-Urban); $21.50 (Portland Metro) Position Summary This recruitment will be used to fill 4 part-time (a maximum of 24hours per week) Student Support Technology positions for the College of Business at Oregon State University. Position tasks - Customer Service, Troubleshooting, and Equipment Maintenance - Responding to walk-in, phone, and email questions about the computer lab - Maintaining printers - Cleaning computer labs and common areas - Maintaining communication between Level 2 Student Support Technicians and full-time employees. - Making and monitoring tickets within out ticketing system (Service Now). - Opening and closing facilities - Other tasks as assigned Minimum Qualifications Full Employment Eligibility Requirements can be found here: http://fa.oregonstate.edu/stu-manual/500-employment-eligibility-requiremen ts » Must be academically enrolled in a high school, community college, or university and pursuing a program or course of study » Must meet Academic Standing Requirements; students on academic suspension are not eligible for employment » Must meet the applicable minimal enrollment standard » High School student: Regularly enrolled in a high school or participating in a home-schooling program » Undergraduate and post-baccalaureate student: 6 credit hours per term » Undergraduate international student: 12 credit hours per term* » Graduate student officially admitted to Graduate School: 5 credit hours per term » Graduate international student officially admitted to Graduate School: 9 credit hours per term* *International students may be allowed to carry fewer hours than specified above and still be considered ?full-time? by the United States Citizenship and Immigration Services (USCIS). A reduced course load is approved by the Office of International Services (OIS), and must be provided to the Student Employment Center. Additional Required Qualifications - Interpersonal communication expertise, including phone etiquette - Professional and courteous demeanor - Desire to provide outstanding customer service - capability to work independently and lgain quickly - Self-motivated This position is designated as a critical or security-sensitive position; therefore, the incumbent must prosperously complete a Criminal History Check and be determined to be position qualified as per OSU Standard 576-055-0000 et seq. Preferred (Special) Qualifications - practice with Microsoft Office 365 - Demonstrated expertise of Windows 11 - Familiarity with Active Directory, DNS, DHCP, and networking basics - A demonstrable commitment to promoting and enhancing diversity Working Conditions / Work Schedule Schedules are fixed by term, flexible with class schedules, and are 10-24 hours per week. Available to work Monday through Friday 7 AM - 10 PM, Saturday 12 PM - 6 PM, and Sunday 12 PM - 8 PM. Hours that are outside business hours may be expected depending on availcapability. Posting Detail Information Posting Number P11491SE Number of Vacancies 4 Anticipated Appointment Begin Date 10/11/2024 Anticipated Appointment End Date Posting Date 09/24/2024 Full Consideration Date 09/26/2024 Closing Date 10/04/2024 Indicate how you intend to recruit for this search Competitive / Student - open to ALL qualified/eligible students Special Instructions to candidates When applying you will be required to attach the following electronic documents: ? A Resume ? A Cover Letter For additional information Contact Us by: Richard Sprague at alan.sprague@oregonstate.edu OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the capability to help us achieve our vision of a diverse and inclusive community. This position is designated as a critical or security-sensitive position; therefore, the incumbent must prosperously complete a Criminal History Check and be determined to be position qualified as per OSU Standard 576-055-0000 et seq. Incumbents are required to self-report convictions and those in Youth Programs may have additional Criminal History Checks every 2 years. OSU will conduct a review of the National Sex Offender Public website prior to hire. Note: All job offers are contingent upon Human Resources final approval Supplemental QuestionsRequired fields are indicated with an asterisk (*).Documents Needed to ApplyRequired Documents» Resume » Cover LetterOptional Documents Skills:
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