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Parking Enforcement manager - Second Shift:University of North CarolinaJob description:Parking Enforcement manager - Second ShiftBookmark this Posting | Print Preview | Apply for this JobPlease see Special Instructions for more details.UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefitsThe finalist may be subject to a criminal background check and/or motor vehicle report. Please upload reference information including ?names, position titles and company/institutions, phone numbers, and email addresses of at least ?two? current/previous managers. » The Search Committee will not contact references without first verifying permission with the finalist ?. Please ensure your full range of expertise, expertise, abilities, practice, and education are listed on your application. » Do not write ?see resume' on your application when completing the job tasks section.Please ensure your application reflects the expertise, expertise, abilities, and practices to support your answers to the supplemental questions. (see the job tasks section of previous employment). Please submit a resume and cover letter with your application if requested. » These documents will be used to evaluate your written communication expertise as well as supporting documents of your expertise, expertise, abilities, education, and professional practice. Position InformationGeneral InformationVacancy Open to All Candidates Employment Type Permanent - Full-time If time-limited, note appointment end date Hours per week 40 Months per year 12 Position Number 010270 NC income Grade Equivalency GN08 Classification Title Administrative Support manager - Journey Working Title Parking Enforcement manager - Second Shift income Range $44,486 - $55,608 Anticipate Hiring Range $44,486 - $47,000 FLSA Status Non Exempt Division Business Affairs Department Business Services (Adm) Work Unit Parking & Transportation Services Work Schedule 2:00 pm - 11:00 pm Monday - Friday and other hours as assigned including possible weekends and holidays when needed. Primary Purpose of Position This position is the manager over all evening or after hours parking enforcement personnel. Supervises the patrol of parking facilities, provides information and assistance to the campus community, enforces parking regulations by issuing citations to vehicles in violation of University's Parking Ordinance, and performs traffic control tasks as necessary during special events on campus. Minimum Education/practice Required Minimum Appropriate qualifications: Graduation from high school and two years of progressively responsible administrative/office management practice; including some practice as a lead worker; or an equivalent combination of training and practice. University Preferred Appropriate qualifications: Graduation from high school and three years of progressively responsible administrative/office management practice including one year of managery practice; or an equivalent combination of education and practice. Essential Job tasks » Supervise Parking Enforcement agents. » Patrol campus parking areas by vehicle and on foot. » Review all citations for accuracy and provide management with weekly reports. » Issue digital citations using enforcement software and security cameras. » Train Parking Enforcement agents in the basic techniques, equipment and procedures required to complete assigned tasks. » Act as a campus ambassador, providing impeccable customer service to the campus community and visitors. Other Work Responsibilities » Screen candidates, arrange and conduct interviews, and make hiring recommendations. » Delegate work assignment to employees and monitor everyday work performance. » Check vehicles for appropriate parking authorizations using parking enforcement equipment including license plate recognition systems and mobile devices. » Properly operate task-specific technology such as: mobile devices, motorized vehicles with mounted license plate recognition cameras and an embedded Windows device, mobile payment enforcement interface, parking access and revenue control equipment and a two-way radio. » Application and removal of vehicle immobilization devices or coordinate vehicle impounds as instructed by a manager. » Assist with special events planning and execution, by acquiring staff, supervision of event personnel, traffic control and performing general event operations. » Perform routine audits of parking-related signage in lots and facilities. » Post / deploy temporary signage. » Maintain a professional looking fleet of Parking Enforcement vehicles at all times through scheduled cleanings. » Other tasks as assigned by the Parking Operations Manager, the Special Events Manager or their designee. Departmental Preferred practice, expertise, Training/Education » One year of managery practice. » Strong technical and computer expertise. » Possess exceptional customer service expertise. » Strong written and verbal communication expertise with the capability to communicate clearly and address customer complaints. » practice with de-escalation techniques. » capability to complete tasks with limited supervision. » capability to work under pressure. » capability to work outdoors in all weather conditions and temperatures. » capability to be on your feet for extended periods of time. » capability to work some holidays and weekends. » practice with mobile computing devices and two-way radios. » practice with ticket writing. » Traffic control practice. » practice working in a campus environment. Necessary Licenses or Certifications » N.C. driver's license. Work Location Parking and Transportation Services Posting date 05/15/2024 Closing date 05/29/2024 Proposed Hire Date 06/24/2024 Contact Information Special Notes to candidates UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits The finalist may be subject to a criminal background check and/or motor vehicle report. Please upload reference information including ?names, position titles and company/institutions, phone numbers, and email addresses of at least ?two? current/previous managers. » The Search Committee will not contact references without first verifying permission with the finalist ?. Please ensure your full range of expertise, expertise, abilities, practice, and education are listed on your application. » Do not write ?see resume' on your application when completing the job tasks section.Please ensure your application reflects the expertise, expertise, abilities, and practices to support your answers to the supplemental questions. (see the job tasks section of previous employment). Please submit a resume and cover letter with your application if requested. » These documents will be used to evaluate your written communication expertise as well as supporting documents of your expertise, expertise, abilities, education, and professional practice. Posting Specific QuestionsRequired fields are indicated with an asterisk (*).» * How did you hear about this employment opportunity? » UNC Charlotte Website » HERC Job Board » Inside Higher Education » Circa (formerly known as Local JobNetwork) » Another Website » Agency Referral » Advertisement/Publication » Personal Referral » Other » Where did you lgain about this posting? (Open Ended Question) » * Do you have a valid driver's license? » No » Yes » * Do you have at least one year of managery practice? » Yes » No » * Do you have professional practice in traffic control? If so, please explain your practice. (Open Ended Question) » * Do you have professional practice in ticket writing,(parking enforcement)? If so, please explain your practice. (Open Ended Question) » * Do you have practice with mobile computing devices and two-way radios? If so, please explain you practice. (Open Ended Question) Applicant DocumentsRequired Documents» Resume / Curriculum Vitae » Cover Letter / Letter of InterestOptional Documents » Contact Information for References » Other Document Skills:
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