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Customer Service & Membership adjunct OSUAA:Oregon State UniversityJob description:Customer Service & Membership adjunct OSUAABookmark this Posting | Print Preview | Apply for this JobPlease see Special Instructions for more details.When applying you will be required to attach the following electronic documents:1. A Resume/Vita 2. A cover letter indicating how your qualifications and practice have prepared you for this position For additional information Contact Us by: Julia Kleven: julia.kleven@osufoundation.org OSU is committed to the health of our local and global community. All employees and students are required to comply with the university's COVID-19 Vaccination Program. Please visit https://covid.oregonstate.edu/ for additional information about OSU's plans for safety and success, as well as options for compliance with the vaccination program. OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the capability to help us achieve our vision of a diverse and inclusive community. This position is designated as a critical or security-sensitive position; therefore, the incumbent must prosperously complete a criminal history check and be determined to be position qualified as per OSU Standard 576-055-0000 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months. Note: All job offers are contingent upon Human Resources final approval. Position DetailsPosition InformationJob Title Customer Service & Membership adjunct OSUAA Appointment Type Student Employee Job Location Corvallis Position Appointment Percent 100 Appointment Basis 12 Pay Method Hourly Pay Period 16th - 15th of the following month Pay Date Last working day of the month Remote or Hybrid option? Min Hourly Rate $14.20 (Standard); $13.20 (Non-Urban); $15.45 (Portland Metro) Max Hourly Rate $17.00 (Standard); $16.50 (Non-Urban); $18.00 (Portland Metro) Position Summary This recruitment will be used to fill a part-time student clerical position for the OSU Alumni Association. The OSU Alumni Association is seeking a high energy student adjunct to support our customer service and the alumni membership teams. The position reports to the Director II, Administrative Operations. Position tasks Customer Service Administrative tasks: •Customer service: answering phones, greeting customers, answering email inquiries •Data entry and looking up information in alumni database •Preparing envelopes and packages for mail •Scanning and copying documents •Updating information on web pages •Packing supply boxes for events •Preparing name tags and materials for events •Running campus errands •Supply inventory •Occasionally assisting at registration for alumni events: handing out name tags, greeting guests •Other tasks as necessary Membership Program tasks: •Preparing membership mailings including using Excel/Word for mail merges, adhering labels to envelopes and matching correct membership cards and renew information for packets •Data entry •Record reconciliation •Manage supply inventory •Respond to member inquiries and requests via phone, email, and written correspondence Minimum Qualifications Full Employment Eligibility Requirements can be found here: http://fa.oregonstate.edu/stu-manual/500-employment-eligibility-requiremen ts » Must be academically enrolled in a high school, community college, or university and pursuing a program or course of study » Must meet Academic Standing Requirements; students on academic suspension are not eligible for employment » Must meet the applicable minimal enrollment standard » High School student: Regularly enrolled in a high school or participating in a home-schooling program » Undergraduate and post-baccalaureate student: 6 credit hours per term » Undergraduate international student: 12 credit hours per term* » Graduate student officially admitted to Graduate School: 5 credit hours per term » Graduate international student officially admitted to Graduate School: 9 credit hours per term* *International students may be allowed to carry fewer hours than specified above and still be considered ?full-time? by the United States Citizenship and Immigration Services (USCIS). A reduced course load is approved by the Office of International Services (OIS), and must be provided to the Student Employment Center. Additional Required Qualifications » Enrolled OSU student » Attention to detail » Organized » Good communication expertise » Enjoys interacting with people and providing customer service » Reliable » capability to ensure confidentiality of data » Microsoft office expertise » Passion for supporting university and alumni association mission Preferred (Special) Qualifications Working Conditions / Work Schedule Posting Detail Information Posting Number P11099SE Number of Vacancies 1 Anticipated Appointment Begin Date 06/15/2024 Anticipated Appointment End Date 06/15/2025 Posting Date 05/17/2024 Full Consideration Date 05/30/2024 Closing Date 06/13/2024 Indicate how you intend to recruit for this search Special Instructions to candidates When applying you will be required to attach the following electronic documents: 1. A Resume/Vita 2. A cover letter indicating how your qualifications and practice have prepared you for this position For additional information Contact Us by: Julia Kleven: julia.kleven@osufoundation.org OSU is committed to the health of our local and global community. All employees and students are required to comply with the university's COVID-19 Vaccination Program. Please visit https://covid.oregonstate.edu/ for additional information about OSU's plans for safety and success, as well as options for compliance with the vaccination program. OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the capability to help us achieve our vision of a diverse and inclusive community. This position is designated as a critical or security-sensitive position; therefore, the incumbent must prosperously complete a criminal history check and be determined to be position qualified as per OSU Standard 576-055-0000 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months. Note: All job offers are contingent upon Human Resources final approval. Supplemental QuestionsRequired fields are indicated with an asterisk (*).Documents Needed to ApplyRequired Documents» Resume » Cover LetterOptional Documents Skills:
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