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Job Offer: Associate Director of Enrollment Operations:Union County CollegeJob description:Associate Director of Enrollment OperationsBelow you will find the job description for the position including the requirements and any additional documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link/button. If you would like to bookmark this position for later review, click on the Bookmark link. If you would like to print a copy of this position for your records, click on the Print Preview link.
Job AnnouncementPosition InformationPosition Title: Associate Director of Enrollment Operations Campus: Cranford Department: Admission/Registration/Records Full-time, Part-time, Adjunct: Full Time Exempt or Non-Exempt: Exempt Regular,Temporary, or Grant: Regular General Description: Reporting to Director of Admissions, the Associate Director of Enrollment Operations is a key member of the admissions team, responsible for managing enrollment events, communications, and the student ambassador program. this function focuses on ensuring the smooth operation of admissions processes and enhancing the practice of prospective students and their families. By fostering effective communication, organizing impactful events, and leading a dedicated team of student ambassadors, the Associate Director will play a crucial function in driving the institution's recruitment and enrollment efforts. The Associate Director should be able to utilize the College's CRM platform, and communication software to develop new strategies to target and develop multiple communication and event strategies Characteristics, tasks, and Job responsibilities: · Plan, coordinate, and execute enrollment events, including open houses, information sessions, campus tours, and other recruitment activities. · Collaborate with various departments to ensure events are well-organized and align with institutional goals. · Evaluate the effectiveness of events and make recommendations for improvements. · Develop and maintain event budgets, ensuring cost-effective use of resources. · Develop and manage communication plans for prospective students and their families using CRM and other communication software. · Ensure timely and accurate delivery of information regarding admissions processes, deadlines, and events. · Craft engaging and informative content for emails, newsletters, and other communication channels. · Supervise the Enrollment Communications Coordinator, providing guidance, support, and professional development opportunities, and supervise the recruitment, training, and supervision of student ambassadors. · Provide professional development and on-the-job training to student ambassadors. · Develop and implement strategies for leveraging student ambassadors in recruitment efforts and social media campaigns. · Monitor and assess the performance of the student ambassador program, making adjustments as needed to maximize its impact. · Performs related tasks as assigned. Education Requirements: Bachelor's Degree required, Master's Preferred practice: · At least 2 years of practice in higher education admissions. · Demonstrable practice utilizing Customer relationship management (CRM) systems required. · practice with Ellucian CRM Recruit, and Colleague student information system preferred. · practice with content creation tools and communication software. Competencies and expertise Required: · Must possess robust expertise of enrollment management · Data collection and data analysis expertise are required. · Marketing and sales expertise are required. · Working expertise of social media platforms · capability to incorporate appropriate technologies in the recruitment process. · Must possess strong customer service expertise to interact tactfully with students, the general public, faculty, and other staff members as well as a customer services training background. · Must be a ?quick study? in order to quickly grasp expertise of policies and procedures relating to every aspect of student services that a prospective or current student may utilize. · Analytical and problem-solving expertise and strong attention to detail. · capability to take required initiative to deal with problems. Physical Demands and Work Environment: · This position's tasks are normally performed in a typical interior/residence work environment, located on the activity scheduled. · Some physical effort required; however, the employee must occasionally lift and/or move up to 25 pounds. · No or very limited exposure to physical risk. · Some travel required. income: $70,000 - $72,000 Additional Information : UCNJ Union College of Union County, NJ does not discriminate and prohibits discrimination, as required by state and/or federal law, in all programs and activities, including employment and access to its career and technical programs. UCNJ Union College of Union County, NJ is an EEO/AAP Employer/Protected Veteran/Disabled ============== Disclaimer: This job description outlines the general nature and key features performed by various positions that share the same job classification. Information technology is not designed to contain or be interpreted as a comprehensive inventory of all tasks and qualifications required of all employees assigned to the job. Nothing in this job description restricts management's right to assign or re-assign tasks to this job at any time due to reasonable accommodations or other business reasons. ============== We offer a comprehensive benefits package for full-time faculty and staff which includes Medical, Dental and Vision Benefits. We also offer twenty vacation days, ten paid holidays, and a ten-week summer work schedule which allows the college to close on Fridays. Other additional benefits include gym privileges, tuition remission for credit and non-credit courses at UCNJ Union College of Union County, NJ, and tuition reimbursement for an approved degree program at an accredited college or university. Terms of Employment: Full Time. Flexible schedule to meet department needs. Some evening, weekends, and extended hours will be required. capability and availability to travel on short notice to all on and off- campus sites as needed by the college. Mandatory overtime is required all over the year, especially at peak times. Employee must establish primary residency in New Jersey within one year of appointment unless an exemption applies. Posting Detail Information Open Date: 09/16/2024 Close Date: 09/23/2024 Open Until Filled: No Supplemental QuestionsRequired fields are indicated with an asterisk (*).* How did you hear about this employment opportunity? » Public Job Posting on UCC.edu » Internal Job Posting (Paper Posting) » Personal Referral » Agency Referral » Print Advertisement/Publication (IE: Sunday Star Ledger) » Linked-in » NJ.com » HigherEdJobs.com » HERC.org » Other Website Not Listed » Other Source Not Listed * If you heard of this employment opportunity from a print advertisement/publication, please indicate where you heard of this employment opportunity. If you have chosen a specific answer to question number one, please put ?N/A? in the answer field. (Open Ended Question) * Describe a situation when you tried to deal with a problem with ideas and methods that had not been tried before. What was the result? (Open Ended Question) * Describe a specific instance, in a group situation, where you made your views known about an issue important to yourself. What was the issue, and why was Information technology crucial? (Open Ended Question) * How do you decide which tasks take priority when organizing a complete project? (Open Ended Question) * Do you have a valid New Jersey Drivers License? » Yes » No * Effective September 1, 2011, the ?New Jersey First Act? contains new residency requirements for most public agents and employees. Current, new, or prospective public employees should be aware that the New Jersey First Act, N.J.S.A. 52:14-7 (L. 2011, Chapter 70), requires employees of all public employers (for example, state, county, and municipal governments), public agencies, authorities, boards, bodies, commissions, public institutions of higher education, certain quasi-public entities, and all school boards to reside in the State of New Jersey unless otherwise exempted under the law. Are you currently a resident of the State of New Jersey? » Yes » No * If you heard of this employment opportunity from another web site or another source not listed in question number one, please indicate where you heard of this employment opportunity. If you have chosen a specific answer to question number one, please put "N/A" in the answer field. (Open Ended Question) Optional & Required DocumentsRequired Documents» Resume/CV » Cover Letter » Unofficial Transcripts (official due upon hire) Optional Documents Skills:
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