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Offer: Shared Services Representative:University of MemphisJob description:Shared Services Representative
Posting DetailsPosting InformationPosting Number: SAECC3953 Advertised Title: Shared Services Representative Campus Job location: Main Campus (Memphis, TN) Position Number: 016699 Job Category: Staff (Hourly/Monthly) Department: Shared Services Center Minimum Position Appropriate qualifications: Associate's degree or two years of college and a minimum of two (2) years of related practice required. An equivalent combination of education, training and practice may be substituted for the degree requirement. Special Conditions: Work Schedule: Monday - Friday 8:00 a.m. - 4:30 p.m. May need to work/travel beyond normal work schedule. Posting Date: 08/12/2024 Closing Date: 08/23/2024 Open Until Screening Begins: No Hiring Range: $18.30 per hour Full-Time/Part-Time: Full-Time: Benefits Eligible Working Conditions: While performing the tasks of this job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms. The employee is occasionally required to stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. Additional Working Conditions: Special Instructions to candidates: All applications must be submitted online at workforum.memphis.edu. candidates must complete all applicable sections of the online application to be considered for a position. Please upload a cover letter, resume, and reference list after completing your application, if required by the system. Required work practice is located on full time hours. Part time work practice will be prorated as listed. Candidates who are called for an interview must notify the Department of Human Resources in writing of any reasonable accommodation needed prior to the date of the interview. Is this posting for UofM employees only?: No Positions Supervised: expertise, expertise, and Abilities: Excellent customer service expertise. practice with Microsoft Outlook. capability to balance multiple tasks/projects. Additional Position Information: Benefits of Employment (Applies to full-time, non-police employees only): Job tasks tasks & Job responsibilities: Provides accurate information with a professional and customer focused approach striving to exceed customer expectations at all times. Communicates with customers to address needs and concerns, escalates issues in a timely manner, assists customers on website navigation for self-help direction, and demonstrates teamwork expertise. tasks & Job responsibilities: Maintains accurate and up-to-date information in the Shared Services Center case management systems. tasks & Job responsibilities: Maintains a good working expertise of significant University policies and follows Shared Services Center workflow processes and procedures as determined by management. tasks & Job responsibilities: Processes Electronic Payroll Action Forms (EPAFs) to be applied to the University HR ERP system. tasks & Job responsibilities: Processes requests via the Travel and Expense Management System. Provides support to end users. tasks & Job responsibilities: Demonstrates an outcome-located focus and the capability to continuously improve. tasks & Job responsibilities: Executes new services incorporated into the Shared Services Center as determined by management. tasks & Job responsibilities: Performs other related tasks as assigned. Supplemental QuestionsRequired fields are indicated with an asterisk (*).Applicant DocumentsRequired Documents» Resume » References List Optional Documents » Cover Letter » Unofficial Transcript Skills:
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