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Offer: Direct to Consumer Sales & Hospitality:Job description:
Direct to Consumer Sales & HospitalitySaint Helena, CA APPLY» » » SAVE CREATE ALERT SHARE » » E-Mail: » » » formerly Twitter Listing descriptionEstate Summary:Family-owned and operated, high-end, estate winery in Napa Valley is seeking an onsite ambassador and estate representative, this is a hospitality and Direct to Consumer position playing an integral function in a small and dynamic team. Job Appropriate qualifications: We are pursuing a passionate, dependable, and self-motivated hospitality professional with sound knowledge of Napa Valley wine and, more generally, the world of fine wine. Direct to Consumer: • Minimum 5 years of practice in Direct Sales and Hospitality • Directly interface with avid wine collectors and high net worth individuals o Professional/positive demeanor o Exceptional customer service expertise o Timely follow up • Excellent writing and computer expertise (word processing, proficient in Excel, email) • Familiarity navigating DTC e-commerce platforms and reporting • Familiarity with email campaign software e.g. Vertical Response • capability to navigate within HTML coding template • Familiarity with state shipping laws and ShipCompliant platform Hospitality: • practice in a luxury hospitality environment (fine dining or high-end winery). • Demonstrated passion and dedication to learning about the world of fine wine. Candidates with some formal wine education preferred. • An knowledge of the requirements needed to provide a quality, high-touch practice: • Commitment to learning the estate aesthetic and preferred presentation. • availability to be flexible in a dynamic work environment. • Possess a team mentality with an capability to take the initiative and/or provide support for all hospitality needs. Essential tasks and Job responsibilities: Direct to Consumer – 50% • Point of contact for DTC sales and inquiries • Pre-Release outreach (Spring and Fall) • Release coordination (Spring and Fall) o Mailing List Cleanup/Prep o Automatic Allocation Processing o Order supplies o Vendor Communication o Sku Setup/Order Testing o Email campaign coordination and testing o Website • Sales Analysis and Reporting • Annual Budgeting • Compliance • Networking to drive business Hospitality - 50% • Thorough knowledge and capability to communicate the vision and story in a professional and engaging way. • Ensure that all tastings are set up well in advance of scheduled appointments. This includes: o Decanting wine o Food preparation o Table settings/Menus • Assist with procuring agreed upon food for each tasting. • Coordinate with third-party purveyors and our in-house chef for events. • Assist with event execution as needed. • Make sure all hospitality areas are clean and appropriate for guests. • Make sure all hospitality vehicles are in good condition for everyday tours. • Assist in maintaining all fresh floral arrangements in the hospitality areas. • Follow up in a timely manner with guests post visit. Physical Qualifications • Able to travel by car and operate hospitality vehicles. • Able to sit at and operate a computer. • Able to lift standard hospitality supplies (including but not limited to 9L cases of wine). • Able to walk in vineyards and other uneven surfaces. Able to work in a kitchen with cooking tools. Other Qualifications (Includes licenses, certificates, age, etc.) • Valid California driver’s license and be insurable by the company. • Willing to work 5 days per week (Tuesday through Saturday) and additional time as required • Must be 21 years of age The above information is representative of the work performed in this position, however Information technology is not all-inclusive. The omission of a specific duty or responsibility does not exclude Information technology from the position if the work is similar or related to the essential tasks and responsibilities. Create a Job AlertReceive an email alert when similar new jobs are posted. It's free, fast and easy. Create AlertAdditional Information:Job Published: Wednesday, October 2nd Type of Work: Full Time Job Job Category: DTC, Tasting Room and Retail Job Level: Mid-Level Compensation: $9O,OOO.OO − $1OO,OOO .OO Additional end of year bonus potential. Or... lgain more Create a Job AlertReceive an email alert when similar new jobs are posted. It's free, fast and easy. Create Alertwinejobs.com homeSkills:
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