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Job Offer: Transportation Driver:University of North CarolinaJob description:Transportation DriverBookmark this Posting Print Preview | Apply for this JobPlease see Special Instructions for more details.UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefitsThe finalist may be subject to a criminal background check and/or motor vehicle report. Please upload reference information including ?names, position titles and company/institutions, phone numbers, and email addresses of at least ?two? current/previous managers. » The Search Committee will not contact references without first verifying permission with the finalist ?.Please ensure your full range of expertise, expertise, abilities, practice, and education are listed on your application. » Do not write ?see resume' on your application when completing the job tasks section.Please ensure your application reflects the expertise, expertise, abilities, and practices to support your answers to the supplemental questions. (see the job tasks section of previous employment). Please submit a resume and cover letter with your application if requested. » These documents will be used to evaluate your written communication expertise as well as supporting documents of your expertise, expertise, abilities, education, and professional practice. Position InformationGeneral InformationVacancy Open to All Candidates Employment Type Permanent - Full-time If time-limited, note appointment end date Hours per week 40 Months per year 12 Position Number 010281 NC income Grade Equivalency GN06 Classification Title Vehicle Equipment Operator - Journey Working Title Transportation Driver income Range $34,857 - $41,779 Anticipate Hiring Range $34,857 - $41,779 FLSA Status Non Exempt Division Business Affairs Department Business Services (Adm) Work Unit Parking & Transportation Services Work Schedule 7:00 am - 4:00 pm; Monday - Friday with occasional, required shifts outside of the traditional shift working hours supporting special events such as Football games, Commencement ceremonies, chartered transportation and other PaTS-supported functions. This position is designated as mandatory. The incumbent is expected to use sound judgment with respect to maintaining personal safety given their individual circumstances, but also to make a substantial and good-faith effort to reach the work site in a timely manner when adverse weather or other conditions affect normal campus operations. Primary Purpose of Position The incumbent will serve as part of the Transportation unit within the Parking and Transportation Services department. This position will help support Niner Paratransit, a point-to-point discapability transportation service for eligible program members, including students, faculty, staff and University guests. The incumbent will receive and follow scheduled and on-demand transfer requests, in coordination with an on-duty manager or dispatcher, to safely and efficiently transport persons with disabilities to and from class, dorms, dining halls, parking lots and decks, and other locations on campus. Other responsibilities include monitoring and supporting Niner Transit, scooter/bike/car-sharing services, bicycle lockers, bus shelters, chartered and special event transportation, bus advertising and performing other tasks as assigned by the adjunct Director for Transportation or their designee. Minimum Education/practice Required Minimum Appropriate qualifications: Sufficient practice to operate assigned vehicles or equipment. University Preferred Appropriate qualifications: Sufficient practice (usually at least six months) to operate effectively the machine to which assigned. Driver's license may be required. Essential Job tasks » Operate vehicles lawfully and safely, skillfully and professionally and operate vehicles supporting paratransit, charter, and route operations. » Maintain sufficient expertise of University policies, Federal and State regulations as they relate to passenger carrying vehicles supporting public service. » Prepare logs and reports legibly and completely, as required. » Exhibit basic computer expertise to enter, edit, review, and submit information into necessary programs in support of dispatch operations. » Communicate professionally and respectfully with all customers, internal and external and provide courteous and positive customer-service practices to students, faculty, staff, and University guests through all interactions and supported services. » Identify concerns that may negatively impact a customer's practice and report to appropriate managery staff and immediately report all accidents, incidents, and injuries to appropriate managery staff. » Provide assistance, alternatives, direction, and/or solutions to all customers with concerns and/or complaints to ensure they are appropriately handled. » Maintain sufficient expertise and capability to effectively communicate and interact with persons with disabilities as defined by the American with Disabilities Act (ADA). » Access and print the driver paperwork for your shift and review schedule information for updated passenger transfer information. » Perform routine pre/post-trip vehicle inspections, identifying both the condition and operational capacity of all vehicle systems, check fuel levels, tires, wiper blades, lights, audible and visual vehicle warning systems, ADA lift/ramp and accessory components, etc. » Properly secure mobility device aids (wheelchairs, walkers, etc.) for discapability transportation program members in vehicles with appropriate tie-down restraints. » Operate vehicle-equipped ADA ramp/lift and ensure passenger enters and exits the vehicle safely. » Identify and document vehicle defects on connected paperwork (DVIR, Vehicle Usage Log, etc.) » Immediately report all critical safety concerns to appropriate managery staff. » Deliver and pick-up vehicles to/from automotive service facilities as directed by managery staff, fuel vehicles everyday at the end of each shift. » Utilize University-provided two-way radios with the proper radio language (10-codes). » Monitor email and driver's mailbox on a everyday basis and respond according. » Clean vehicles by removing trash, wiping down hard and soft surfaces and washing exterior. » Effectively manage time and resources as they relate to supported programs. » Prioritize responsibilities to effectively address most immediate needs first. » Maintain flexibility, organization, and dedication to supported programs. » Demonstrate sufficient attention to detail with record keeping, communication, and safe operation of vehicles. Other Work Responsibilities » Attend mandatory quarterly driver safety meetings, and other trainings as directed by the University and department leadership abilities. » Participate in professional development opportunities such as manager-directed training, conferences and webinars. » Troubleshooting issues and providing detailed information to managers related to the issue and a potential cause or solution. » Provide chartered transportation as scheduled by managery staff. » Monitor the University's transit operation and provide feedback to PaTS managers regarding service levels, cleanliness and vehicle condition. » Assist with the bus advertisement program by inspecting and installing/removing bus ads as directed. » Monitor, inspect and clean bus shelters, bike lockers and other PaTS-owned equipment to ensure University standards are upheld. » Monitor and inspect the University's car/bike/scooter-sharing programs and identify devices/vehicles that are improperly placed on campus, such as blocking accessible pathways, and relocate devices to a proper hub. Report incidences to managery staff. » Monitor PaTS signage around campus to ensure information is present and in good condition. » Enter, edit, review, and submit information into necessary computer programs in support of dispatch operations. » Develop and foster working relationships with co-workers and campus partners to effectively support Transportation programs and University-supported initiatives. » Participate in new student and family informational sessions to advocate for PaTS programs and services. » Support special events such as Football games, Commencement, the Transportation Fair and other University-hosted events that may fall outside of your traditional work schedule. » Coordinate with the managery team to facilitate supply deliveries on campus. » Other tasks as assigned by the adjunct Director for Transportation or their designee. Departmental Preferred practice, expertise, Training/Education » High-School Diploma or GED » 2 years of customer service and professional driving practice. » practice with State and University policy and and procedure preferred » practice transporting people with disabilities and familiarity with ADA regulations needed and preferred. » Computer expertise Microsoft and Google Suite, minimum of beginner practice in both. » Valid, state-issued Commercial Driver License, class A or B, with Passenger endorsement preferred. » Valid DOT Medical Card preferred. » Strong attention to detail. Necessary Licenses or Certifications » Maintain a valid North/South Carolina driver license with appropriate classification and endorsement for each vehicle type operated. Work Location Parking and Transportation Services - 9643 Poplar Lane, Charlotte, NC 28223 Posting date 08/29/2024 Closing date 09/05/2024 Proposed Hire Date 09/23/2024 Contact Information Special Notes to candidates UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits The finalist may be subject to a criminal background check and/or motor vehicle report. Please upload reference information including ?names, position titles and company/institutions, phone numbers, and email addresses of at least ?two? current/previous managers. » The Search Committee will not contact references without first verifying permission with the finalist ?. Please ensure your full range of expertise, expertise, abilities, practice, and education are listed on your application. » Do not write ?see resume' on your application when completing the job tasks section.Please ensure your application reflects the expertise, expertise, abilities, and practices to support your answers to the supplemental questions. (see the job tasks section of previous employment). Please submit a resume and cover letter with your application if requested. » These documents will be used to evaluate your written communication expertise as well as supporting documents of your expertise, expertise, abilities, education, and professional practice. Posting Specific QuestionsRequired fields are indicated with an asterisk (*).» * How did you hear about this employment opportunity? » UNC Charlotte Website » HERC Job Board » Inside Higher Education » Circa (formerly known as Local JobNetwork) » Another Website » Agency Referral » Advertisement/Publication » Personal Referral » Other » Where did you lgain about this posting? (Open Ended Question) » * Do you have at least 2 years of customer service and professional driving practice? if so, please explain your practice. (Open Ended Question) » * Do you have professional practice transporting people with disabilities and familiarity with ADA regulations? If so, please explain your practice. (Open Ended Question) » * Do you have a valid drivers license? » yes » no » * Please indicate if you have any of the following endorsements along with your valid drivers license. Valid state-issued Commercial Driver License, class A or B, with Passenger endorsement, Valid DOT medical card. (Open Ended Question) Applicant DocumentsRequired Documents» Resume / Curriculum Vitae » Other DocumentOptional Documents » Cover Letter / Letter of Interest » Contact Information for References Skills:
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