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Job Opportunity: Public Engagement Representative:Greater Philadelphia Cultural AllianceJob description:Public Engagement Representative
Date PostedJuly 30, 2024 - 4:08pm
Categories
Customer Service
Museums
Philadelphia County (PA)Pay Type:Hourly Rate Job Status: Part Time Minimum income/Hourly Rate: $14.25 Maximum income/Hourly Rate: $14.25
Independence Seaport MuseumReports to: Public Engagement ManagerDescription: Our Public Engagement Representatives are part of a dynamic team whose goal is to greet and interact with Museum guests. Individuals in this position are responsible for selling tickets to the museum, historic ships, and boat rentals, assisting customers in the Museum Store, as well as occasionally assisting with the waterfront and public programming all while making customer service the highest priority. Appropriate qualifications: » Positive, friendly, welcoming attitude » Good interpersonal communication and telephone expertise » Excellent organizational expertise and attention to detail » Excellent written and verbal communication expertise » Superior customer service expertise, cash handling practice preferred » capability to work as part of a dynamic team, as well as independently on various projects » capability to handle confidential information » capability to work weekends, evening hours, or holidays as needed tasks: » Provide a positive, welcoming and valuable front of house practice » Sell admission tickets at the front desk and various ticket booths » Upsell guided tours and other museum events/programs » Assist customers in the store with purchase decisions and process store sales » Restock merchandise as needed and maintain store displays » Provide tourism information beyond the museum to visitors » Assist in the selling and promotion of membership packages » Service inbound calls and inquiries in a professional manner » Maintain accurate cash drawers and reports » Report out-of-order interactives or needed repairs in galleries to manager » Receive deliveries and mail » capability to fill in for other front line departments as needed and occasionally assist in the operation of renting boats or bartending special events. The Independence Seaport Museumis an Equal Opportunity Employer that values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged in our mission. All qualified candidates will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, discapability, age, or veteran status. Education Level: HS Diploma/GED To Apply: Apply to this position directly at https://phillyseaport.isolvedhire.com/jobs/. No phone calls. Independence Seaport Museum allows visitors to discover Philadelphia's river of history and world of connections. For more information, please visit phillyseaport.org. We are located on Penn's Landing at 211 S. Columbus Blvd., Philadelphia, PA 19106. The Museum is easily accessible by public transportation and nearby parking, and is ADA accessible. Skills:
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