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Job Opportunity: Associate Director of Technology for Financial Assistance:Villanova UniversityJob description:Associate Director of Technology for Financial AssistanceTo view the position details and/or apply to a position, click on theView Detailslink below the Job Title. If you have questions about the application process, please refer to theApplicant FAQ's.
Posting DetailsDo you have questions about the application process? If so, please refer to the Applicant FAQ's. Posting Details (Default Section)Posting Number:: 20244060S Position Title:: Associate Director of Technology for Financial Assistance Employment type:: Staff Job location:: Villanova, PA Recruitment Type:: Internal/External candidates Work Schedule:: full-time/12-months Avg Hours Week: Department:: 291-Dean - Enrollment Management Position Summary:: The Associate Director of Financial Aid Technology Solutions (AD) serves as the lead project manager for financial aid technology and business analysis initiatives related to the Office of Financial Assistance (OFA). This position provides support within the OFA related to management of technical projects, Banner processes and upgrades, and population selections. The position works closely with the Director of Technology for Financial Assistance, Director of Financial Assistance, and the Director of Law Financial Aid. In addition, the position provides system administrative support to OFA staff as needed. The AD leads project teams comprised of both technical and functional counterparts within the office and is responsible for communication within the office as well as across the division and outside interested offices as needed. The position assists in the development of scope documents, business requirements and follow through to ensure that projects are delivered on time and within budget. The AD is expected to understand and stay current with Department of Education requirements for the processing of student aid as well as trends in financial aid. The AD evaluates and participates in financial aid systems selection and enhancements that are determined to be beneficial to students, prospective students and staff. This position demands a detailed level of knowledge of the mission of Enrollment Management and the capabilities of the software required to support OFA. this function is key in designing software testing plans for OFA and assisting the Director of Technology for FA in providing training as needed. This position serves as the OFA representative on the Enrollment Systems and Analytics team. On-Campus preferred; hybrid/remote work may be considered for this position. Villanova is a Catholic university sponsored by the Augustinian Order. Diversity and inclusion have been and will continue to be an integral component of Villanova University's mission. The University is an Equal Opportunity/Affirmative Action employer and seeks candidates who understand, respect and can contribute to the University's mission and values. tasks and Job responsibilities:: » Act as lead project manager for all financial aid projects. Assemble teams consisting of OFA staff and other campus staff, as necessary. Ensure projects are moving forward and meeting deadlines. » With a working knowledge of Ellucian's Banner product, as well as office and regulatory needs, evaluate releases, patches and fixes from Ellucian to determine if the changes are necessary. Test updates in coordination with the Director of Technology for FA and UNIT, as well as non-technical staff as necessary. Create working groups as needed, document and train staff on changes to processes. » Collaborate with the Director of FA as well as the Director of Law FA on current policies and procedures and work toward improving efficiencies. Review current procedures and offer strategies for improvements. Identify redundancies between offices and propose suggestions to rectify. » Collaborate with OFA and UNIT to develop needs analyses and selection of new third party strategic partners in support of programs and initiatives. Develop strategies to evaluate, test and implement new software that works in conjunction with Banner to increase functionality and support EM and University strategic plans. » Support the needs of OFA especially in the areas of testing new systems and training new staff on new and existing systems. » Assist OFA Technical adjunct in providing first tier support for FA staff members with troubleshooting systems and operations that are not performing as expected. » Provide reports on a regular and ad hoc basis for OFA as needed to carry out OFA functions. » Represent Financial Assistance on the Banner Coordination Committee and the Information Management Group team meetings. As part of these committees, act as OFA liaison for campus wide testing initiatives. Minimum Appropriate qualifications:: Formal Education » Baccalaureate degree required Work practice » Minimum three years' project management practice with preference to technical practice » Work expertise (e.g., written and verbal communication expertise) » capability to effectively communicate with a variety of constituents including the capability to train functional users on new and existing technologies as applicable to their positions » capability to develop full use of existing software systems including Banner, Softdocs reporting tools and web applications » capability to act as a team leader and partner with variety of constituents » capability to problem solve systems problems as related to applications » capability to prosperously manage multiple tasks with competing deadlinesExcellent analytical and planning expertise Specific Job Knowledge (e.g., knowledge of principles and procedures related to field and area) » Knowledge/familiarity with ERP operation » Familiarity with the purpose and function of financial aid offices » Knowledge of database query language (SQL) » Proficiency in Microsoft applications » Proficiency in population selection and reporting software such as Argos, Excel, and/or Tableau or other reporting tools. » Equipment Knowledge » Familiarity with basic office hardware (PC's, printers, peripherals, hardware and software) required for Financial Assistance technical work Preferred Appropriate qualifications:: Formal Education » Baccalaureate degree in Information Systems or related field Work practice » 2-3 years' practice in higher education, financial aid or student enrollmentSpecific Job Knowledge (e.g., knowledge of principles and procedures related to field and area) » Knowledge of Banner Financial Aid and Student systems Physical Requirements and/or Unusual Work Hours: : normal office environment, may need to work extra hours at peak business times Special Message to candidates:: Posting Date:: 07/03/2024 Closing Date (11:59pm ET):: income Posting Information: : Commensurate with practice. income Band:: 15 Job Job Category:: exempt References NeededReferences NeededMinimum Number of References Needed: 3 Maximum Number of References Needed: 3 Supplemental QuestionsRequired fields are indicated with an asterisk (*).» * How did you first hear of this employment opportunity? » Indeed.com » Higheredjobs.com » Glassdoor » Chronicle Vitae » Academic Keys » PA CareerLink/JobGateway » Professional Affiliation/Trade Website » Diversity Association/Publication Website » Advertisement in Academic or Professional Publication » Referred by a current employee » Referred by a friend, family member, or former employee » Heard about Information technology at a conference or career fair » Browsing the Villanova website » Cabrini University employee » Other » * If your answer to the above question is "Other", please specify the source below. If this question does not apply to you, enter N/A. (Open Ended Question) Documents needed to complete your application:Required Documents» Cover Letter / Letter of Interest » Resume / Curriculum Vitae Optional Documents Skills:
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