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Rombauer Seasonal Part-Time Hospitality adjunct:Job description:
Rombauer Seasonal Part-time Hospitality adjunctE & J Gallo WinerySaint Helena, CA APPLY» SAVE CREATE ALERT SHARE » » E-Mail: » » » formerly Twitter Find out what Information technology is like to work at Gallo & view all 65 jobs. Listing descriptionGallo Privacy PolicyWhy Gallo? With a global portfolio of over 100 unique wine and spirits brands, we are the largest family-owned winery in the world. Apply Today! Our Brands. Your Future. The Seasonal Part-Time Retail Service Support Worker will support Rombauer Vineyards with assisting their teammates with the smooth running of the Retail Sales Room. They are a primary Customer Service representative at Rombauer Vineyards ensuring a dedication to the highest quality of customer satisfaction delivered with a sense of graciousness, pride, fun, and company spirit. They ensure excellent customer service by providing a clean, efficient and organized workspace. They also provide a positive product image to all visitors. May assist with hospitality special events as needed. Anticipated Start Date - Middle of May to the beginning of June 2024 Compensation: Hiring Range Published: $18.00 / hr - $18.00 / hr + Tips What You Will Do: Retail Sales Support (90%) Supports tasting and tour areas with glassware, waste removal, wine tasting tools and literature. Assists with preparing the Retail Sales Room for guests. Ensures the proper opening and closing procedures of the Sales Room and Winery are carried out in a thorough manner following the checklist provided by management. Maintains stocked wine and water refrigerators and retail space all over the shift. Assist guests in the tasting room with retail purchases. Keeps workspace including warehouse, staff bathrooms and breakroom clean. Regularly checks guest bathrooms multiple times per shift. Cleaning and restocking all bathrooms as needed. Warehouse/Inventory- Maintains orderly warehouse space including breakroom. Keeps wine and merchandise stocked in tasting room. Creates wine and merchandise displays in the tasting room. Accurately samples out wine for pours, donations, and breakage. Supplies- Assists in supply monitoring and inventory. Notifies manager of low stock items. Restocks supplies where needed in the tasting room, bathrooms, warehouse and breakroom. Patio Space- Ensures patio and parking lot are free of all trash. Blow off patio and wash as needed. Wash cushions and umbrellas as instructed by manager. Clean metal and wooden tables with appropriate cleaning supplies. Assist in displays including flowers, and seasonal displays. Urgently report any facility issues to management. Empty, load and dump all trash and recycling from all indoor and outdoor receptacles. Support tasting practices with restocking ice bin, ice buckets, dump buckets, other service elements. Ensures that the correct wines are packaged, and the appropriate POS materials are included with all transactions. Assist Hospitality adjuncts with greeting and checking-in all visitors. Including both walk up customers, and those with a reservation (10%) Accurately tracks reservations and customer information. Pour guests an opening splash when appropriate. Ensures guests understand property layout and practice. Provides guests with anything that they will need for practice. Including but not limited to menus, pricelists, water, birthday gift, special occasion sign, chairs, pens, club forms, blankets, heaters etc.... Provides general tourist information. POS tasks- Takes orders, schedules reservations, responds to general inquiries and performs everyday sales using the POS system. Multi-tasks while remaining focused on providing excellent customer service. Reports positive and negative guest feedback to Managers. Occasionally performs data entry in support of wine club or web sales. Anticipates guest needs. Essential Functions Standard Exhibits Intrapreneurship and Ownership behaviors: Intrapreneurship is entrepreneurship in an established Employer : behaviors that include thinking boldly, taking appropriate risks, learning from mistakes, showing initiative, and encouraging and reinforcing innovation. Ownership refers to behaviors that include setting high expectations, driving candid discussion, and holding self and others accountable. What You Will Need: High school diploma or State-issued equivalency certificate. Skilled in reading, comprehending, interpreting and executing simple instructions, short correspondence and memos. Skilled in writing simple correspondence. Skilled in adding, subtracting, multiplying and dividing using whole numbers. Skilled in carrying-out simple instructions furnished in written, oral, or diagram form. Required to be at least 21 years of age or older. Required to work holidays, evenings and weekend's (Saturday or Sunday) at various hours (from 10 am to 6 pm). Lift and move up to 50 lbs. Required to travel to company offices, sites, and/or meeting locations for onboarding, training, meetings, and events for development, department needs, and business delivery up to 5% of the time, with or without reasonable accommodation. This may be in addition to travel requirements, if applicable, as listed in this job description. Required to be 18 years or older. This may be in addition to other age requirements, if applicable, as listed in this job description. What Will Set You Apart: Associates degree; OR High school diploma or State-issued equivalency certificate plus 2 years of hospitality or customer service practice reflecting increasing levels of responsibility. practice in wine industry. practice in Point of Sale (POS) systems. Skilled in the use of MS Outlook and MS Excel at a basic level. Excellent communication, customer service and organizational expertise, especially attention to detail. practice writing routine reports and correspondence. Skilled in conflict resolution. Physical Demands: The physical demands described here are representative of those that must be met by an employee to prosperously perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to execute the essenti Create a Job AlertReceive an email alert when similar new jobs are posted. It's free, fast and easy. Create AlertAdditional Information:Job Published: Thursday, April 18th Type of Work: Seasonal Job Job Category: DTC, Tasting Room and Retail Job Level: Internship/Seasonal Reference No: 1145032600A1 Create a Job AlertReceive an email alert when similar new jobs are posted. It's free, fast and easy. Create Alertwinejobs.com homeSkills:
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