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Job Offer: Estate Wine Educator:

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Estate Wine Educator

The Hess Collection Winery

Napa, CA APPLY
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Listing description

Hess Persson Estates is seeking seasoned wine professionals, with exceptional customer service expertise, and an enthusiasm to sell high-end wine while working in a luxury retail setting. Candidates with limited wine exposure but practice and bend for contemporary art, engaging story-telling or high touch client service are also encouraged to apply.

The hospitality team will create an exceptional guest practice that maximizes sales revenue and wine club membership conversion while also creating memorable and shareable practices that will drive social media engagement and establish the winery as the premier Napa Valley destination.

We are pursuing both full-time and part-time candidates.

ABOUT US:

Passion, dedication and perseverance have been the guiding principles of Hess Persson Estates since Donald Hess founded the winery in 1978. Lead by the next generation of Hess Family, we honor Donald’s legacy through our world-renowned Napa Valley wines. We pride ourselves in providing a space for our employees’ talents to shine, encouraging professional growth, and prioritizing a positive culture where we celebrate our company wins together.

ESSENTIAL tasks AND Job responsibilities:

•  Be a brand ambassador for The Hess Persson Estates, by offering excellent hospitality practices to all patrons from diverse backgrounds and varying degrees of wine expertise, members of The Collectors Club, trade, VIP, and event attendees.
•  Conduct engaging practices and tours to passionately represent the portfolio through expertise of our viticultural practices, winemaking techniques, history, and the family vision.
•  Enthusiastically promote and sell across all channels of wine acquisition, ranging from The Collectors Club membership, phone + email leads to shipping and walk-out orders.
•  Understand and utilize the POS system and reservation software to accurately capture all guest information and process orders.
•  Take ownership in cultivating a lasting client relationship with warm hospitality, a consultative approach in making wine recommendations and maintaining genuine, personable correspondence.
•  Work closely with the DTC and Marketing team in attaining revenue goals and assisting with select projects.
•  Keep up to date with the local and international occurrences in the world of wine and be a continual student of wine.
•  Ancillary tasks may include washing and buffing glassware, restocking wine and gift items, delivering, and clearing culinary plates, wiping down counters and contributing to the general upkeep and cleanliness of the Visitor Center.

QUALIFICATIONS Requirements:

At least 2 years of practice working in a luxury setting with a focus on delivering extraordinary client practice.
The ideal candidate would be well versed in wine, preferably with a qualifying wine certification OR availability to procure wine education through verifiable sources.
Demonstrated aptitude to be client-driven and thrive in a culture of Yes.
An energetic team player that has practice contributing towards common goals.
Can safely lift items up to 40 lbs.
Must be 21 years of age and have a valid CA driver’s license.
Maintain a flexible schedule to be available to work weekends, holidays.

COMPENSATION, BENEFITS & PERKS

•  Competitive pay rate.
•  Employee wine discount.
•  A work environment where you can be your authentic self and be a part of a winning team!

this function’s compensation is anticipated to fit within the range of $23.00 - $25.00 per hour. These figures represent what we reasonably expect to pay for this position, but the actual compensation offered will depend upon numerous job-related factors, including but not limited to candidate expertise, practice, expertise and education.

Hess Persson Estates is an equal opportunity employer. We consider qualified candidates without regard to race, color, religion, sex, national origin, sexual orientation, discapability, gender identity, protected veteran status, or other protected class. For more information, see the EEOC's "Equal Employment Opportunity is The Law" poster. If you need any assistance or accommodations due to a discapability, please let us know at 707-265-3487.

Want to lgain more about our brands and the company? Check us out online!

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Additional Information:



Job Published:
Monday, October 14th

Type of Work:
Full Time

Job Job Category:
DTC, Tasting Room and Retail

Job Level:
Associate

Compensation:
$‌23.OO ‍−‌ $25.OO&# x20;

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Job Location: Other
Company Type Employer
Post Date: 10/14/2024 / Viewed 8 times
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