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Senior adjunct Director of Financial Aid:Saint Joseph's UniversityJob description:Senior adjunct Director of Financial AidPlease see Special Instructions for more details.Saint Joseph's University is a private, Catholic, Jesuit institution and we expect members of our community to be expertiseable about - and to make a positive contribution to - our mission. Saint Joseph's University is an equal opportunity employer that seeks to recruit, develop and retain a talented and diverse workforce. The University is committed to the diversity of its faculty and staff so that our students, our disciplines and our community as a whole can benefit from the multiple perspectives Information technology offers. The University seeks qualified candidates who share our commitment to equity, diversity and inclusion. EOE M/F/V/D
Position InformationPosition Information (Default Section)Welcome and Introduction: Saint Joseph's University is a private, Catholic, Jesuit institution and we expect members of our community to be expertiseable about - and to make a positive contribution to - our mission. Saint Joseph's University is an equal opportunity employer that seeks to recruit, develop and retain a talented and diverse workforce. The University is committed to the diversity of its faculty and staff so that our students, our disciplines and our community as a whole can benefit from the multiple perspectives Information technology offers. The University seeks qualified candidates who share our commitment to equity, diversity and inclusion. EOE Saint Joseph's University prohibits discrimination on the basis of sex in its programs and activities, including admission and employment, in conformity with Title IX of the Education Amendments of 1972. The Title IX Coordinator is responsible for superviseing compliance with Title IX and other civil rights laws and regulations. To contact the Title IX Coordinator, e-mail E-Mail: titleix@sju.edu, visit Campion Student Center suite 243, or call 610-660-1145. To lgain more about the University's Title IX policies, the process for filing a report or formal complaint of sex discrimination, sexual harassment, or other form of sexual misconduct, and the University's response to reports and/or formal complaints, please visit www.sju.edu/titleix . Inquiries may also be directed to the Federal agency responsible for enforcing Title IX, the U.S. Department of Education Office for Civil Rights . Position Title:: Senior adjunct Director of Financial Aid Open to:: Internal and External candidates Full-Time or Part-Time Status: : Full-Time, 12 months Staff Employment Type:: Salaried/Exempt Position Summary or Faculty Appropriate qualifications: The Senior adjunct Director will assist in the administration of federal, state and institutional aid, ensuring institutional compliance with all connected guidelines. This individual will also assist in resolving complex billing and financial aid issues, exercising professional judgment as appropriate, and will perform in-depth data analysis to inform business processes and customer service protocol. The Senior adjunct Director will be a leader in identifying methods to improve practices, processes, and service from a student, staff and institutional perspective. Reporting to the adjunct Vice President for Financial Aid, this position will involve significant interaction and collaboration with all Financial Aid staff, as well as various other departments. The Senior adjunct Director must have strong analytical expertise, be detail-oriented and assume a high level of responsibility and initiative. tasks and Job responsibilities:: 1. Assist with auditing financial aid packages as needed. 2. Assist with trouble-shooting errant loan records and with Pell and Direct Loan reconciliation discrepancies as needed. 3. Co-coordinate the refund review process during peak times and also perform the weekly review of University City student refunds. 4. Work with Financial Aid staff to resolve complex billing issues, financial aid eligibility and program-specific requirements. 5. Process federal and private loans, perform federal verification and review/add PHEAA State Grant awards for students in assigned caseload. 6. Coordinate distribution of PHEAA reports and EFT notices as well supervise reporting and posting of PHEAA EAP, PATH and CHAFEE awards. 7. Certify outside (non-PA) state grants. 8. Participate in continuing training sessions and attend professional conferences/meetings related to Title IV and state financial aid programs and cash management . 9. Provide office and phone coverage on a regular basis. 10. Serve as a backup in processing R2T4's/withdrawals in the absence of the primary staff member that performs these tasks. 11. Provide counseling and follow-up to service requests for those in assigned caseload in resolving eligibility issues related to their FAFSA and regularly review quality assurance audit reports for this population, taking the necessary appropriate action to resolve issues. Secondary Job responsibilities:: 1. Perform retention-related outreach to students in assigned caseload to assist them in meeting their financial obligations and attend/represent financial aid at on-campus recruiting events as needed. 2. Perform other tasks as assigned by the Asst. Vice President for Financial Aid. Physical Requirements and/or Unusual Work Hours:: capability to work flexible and non-standard hours as required. (occasional evenings or weekends); Driver's license and vehicle required. Minimum Requirements:: 1. Bachelor's degree. 2. Three or more years practice in a financial or operational environment. 4. Three or more years practice working with complex regulations and policies. 5. Three or more years practice with data reporting tools. 6. Three or more years practice in packaging students. 7. practice providing direct oversight of major Title IV and state aid programs, and completion of connected compliance reporting. 8. practice serving as point-of-contact for federal, state and internal audits/program reviews. 9. practice interpreting and implementing Title IV, state and FERPA regulations. 10. Excellent customer service and communication expertise. 11. Demonstrated capability to make decisions located on objective data while applying complex regulations and institutional policies. 12. Demonstrated capability to manage time, work in a collaborative environment, meet specific deadlines and manage multiple projects in a fast-paced environment. 13. Must be in good standing in all Federal Title IV programs. 14. Valid driver's license and available vehicle. Preferred Appropriate qualifications:: 1. Master's degree. 2. Demonstrated practice in billing services or financial aid functions within higher education. 3. practice with Ellucian's Banner Financial Aid Additional Information:: Hiring Range: Position Job Category:: No Response Union:: None Department:: 281041 - Financial Aid Date Open to Internal candidates:: Date Open to External candidates:: Job Close Date:: Open Until Filled: No Supplemental QuestionsRequired fields are indicated with an asterisk (*).» * Please indicate how you FIRST learned of this position » Internal Job Announcement » Periodic search of the SJU website » Employee Referral (Specify name of employee below) » On-line Advertisement (Please specify source below) » Social Media (Please specify venue below) » Email Announcement (Please specify listserv or other source below) » Print Advertisement (Please specify source below) » Networking Event or Conference (Please specify event name and date below) » Job Fair (Please specify event name and date below) » Other (Please specify below) » * Per the question above, please specify the name of the venue or place where you FIRST learned of this position. (Open Ended Question) » * Do you have three or more years of financial aid processing practice in a higher education setting? » Yes » No Required DocumentsRequired Documents» Resume/Curriculum Vitae » Cover Letter/Letter of Interest » List of References Optional Documents Skills:
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