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Job Offer: Manager of Membership Programs:OPBJob description: Manager of Membership Programs Listing description Manager of Membership Programs Application instructions for this and all current OPB employment opportunities are available atOPB's careers page. About OPB OPB is a leader in public media, serving diverse communities of the Northwest with fact-located, in-depth news and information about politics, the environment, science, arts, history, and cultures; business, education and more. Powered by the generous support of members, OPB seeks out a variety of voices in our communities and lifts up authentic stories of the people, places, events and issues of the region, providing context and a deeper knowledge. OPB's independent journalism and programs are available atopb.org, on OPB Radio and OPB TV. Follow us onInstagram,YouTubeandFacebook. The Opportunity OPB's dynamic Membership team is recruiting a Manager of Membership Programs. Your curiosity, creativity, and strategic and analytical expertise will help OPB acquire, engage and retain our members, who make everything OPB does possible. We're looking for someone who is passionate about learning more about OPB's public media service, inspiring our audiences to explore and support our content, and building and maintaining relationships with our members. You'll manage and create timely, accurate, engaging and persuasive communications, track results, and act on opportunities. You'll be working with a welcoming, smart, engaged, innovative, collaborative and supportive team. Position Details This position manages activities that support and drive member retention for OPB and KMHD, including mail, email and telemarketing communications, retention and cultivation focused events, and other cultivation and stewardship activities. This position also manages strategies and execution of matching gift, employee giving, and vehicle donation programs, including vendor management. Part of a collaborative, retention focused team, this person is responsible for detailed and technical work, process improvement, as well as contributing to strategy and campaign development and execution for member retention and communications. Working Conditions This position spends most of the time working during regular office hours Monday through Friday and is a hybrid position, working 1 day a week in the Portland, OR, office with broad use of a computer and telephone. Evening or weekend work may be required to carry out events and meetings. Some activities may require moving up to 25 lbs. Some travel may be required. Occasional out-of-state travel may occur for conferences. Minimum Position Requirements (Knowledge, expertise, Abilities and Attitudes): » Four years professional practice in an administrative, customer service, or project management function or equivalent combination of education, training and practice that provides the requisite knowledge, expertise and abilities for this position. » Two years marketing or non-profit fundraising practice. » Excellent communication expertise and capability to interface in a cordial, professional and well-informed manner with OPB staff, donors, leaders, potential funders and vendors. » practice utilizing Salesforce or other database systems to select and export accurate customer data. » Fluency with standard computer software tools in business applications (Microsoft Office), and interest and capability to pick up new tools and systems quickly. » Organized and detail oriented, with the capability to review data for accuracy. » practice working collaboratively with a team to set and achieve goals. » A curious self-starter with the capability and desire to lgain new expertise, assume new tasks, and identify and act on opportunities for continuous improvement. » Solutions oriented with an eye toward problem solving and systematic improvement. » capability to carry projects forward independently with appropriate direction and judgment and anticipate and mitigate problems. » capability to appropriately handle highly confidential information and interactions. » Enthusiasm for fundraising and sustaining the mission of OPB. Preferred Position Requirements (Knowledge, expertise, Abilities and Attitudes): » Excellent writing and copy-editing expertise with practice authoring copy for marketing or development emails, letters, blogs, landing pages, or other solicitation or donor communications. » practice managing small event logistics, coordinating event teams. » practice in a fundraising setting or working with donors in a non-profit environment or high-level clients in a corporate workplace. » practice with RedPoint, Marketing Cloud, Pardot, or other marketing data tools. » Familiarity with the Oregon and Southern Washington market. » Familiarity with public media. Genuine interest in OPB's public service mission, values and commitment to Diversity, Equity, Inclusion, Accessibility and Belonging objectives. » practice managing volunteers. Additional Information » This position reports to the Director of Membership Fundraising & Retention and is benefits eligible. » The probable hiring range for this exempt position is between $56,000 - $66,000 depending on qualifications. » For the safety of our employees, the contractors/vendors we work with, and the public we serve, OPB has a mandatory COVID vaccination policy and all employees are required to show proof of vaccination. » This position has access to highly sensitive data and therefore must pass a background check. Organization: OPB Job Job location: Portland, OR United States Job Job Category: Fundraising/Promotion/Membership Deadline: Wednesday, November 6, 2024 Employment Type: Full time Hours Per Week: 40.00 Send Application Materials To: For application instructions, please visitOPB's careers page. You will be asked to create an account, upload your cover letter and resume and answer a few position related questions. Once you click ?submit? you cannot make changes to your application. Your application materials are due by 8:59 PM Pacific Time on November 6th, 2024. OPB is an Equal Opportunity Employer. Minimum income: $56,000.00 Maximum income: $66,000.00 Website: OPB Email address: E-Mail: hr@opb.org Job Field: Radio and Television
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