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Offer: Guest Services Associate:Job description:
Guest Services AssociateJordan Vineyard & WineryHealdsburg, CA APPLY» » » SAVE CREATE ALERT SHARE » » E-Mail: » » » formerly Twitter Listing descriptionJordan Winery, an iconic producer of French-inspired wines in Sonoma County, is seeking a highly motivated individual to join our team as a Guest Service Associate. While we don't have a typical tasting room, responsibilities are similar to those of a tasting room associate. You must be able to properly convey our message to our visitors in an enjoyable, informative and professional manner. We offer one of the premier guest practices in California and expect all candidates to have the capability to graciously present our wines and history. We are seeking for someone that has an extraverted personality, expertise of the wine industry, and a polished, professional demeanor. Our staff handles many other administrative tasks in addition to hosting our guests. Cooperation and a availability to work together as a team is an absolute must.Open availcapability, including weekends and holidays would be required. Previous winery, hotel or restaurant practice is expected. We are seeking for an individual that is proficient in Microsoft Word, Excel and Outlook, and must be able to take point-of-sale orders as well as phone orders using our in-house software. At Jordan, we offer a welcoming workplace, a culture of excellence where quality performance is compensateed and a commitment to use proceeds from wine sales to help those less fortunate. If you share our values, have a passion for hospitality and love wine, we would like you to apply to join the family.?This position is full-time and located at the winery in Healdsburg, California. candidates must be over the age of 21. Walk-ins and phone calls will not be accepted. Job responsibilities: Offer outstanding customer service to each guest Host tours and tastings as assigned Setup and breakdown of all tours and tastings Explain Jordan Estate compensates Program on all guest practices, including by phone Process orders via POS, web and phone operating system Answer phones as needed Ensure stocking of all wine and non-wine items including packaging supplies Ensure retail lobby is kept orderly and clean of debris Create folios and print material, including assembly as necessary Complete thank you cards for all guests in a timely fashion Adhere to safety regulations and policies; report any potential safety issues to manager or Safety Coordinator Appropriate qualifications: to execute this job prosperously, an individual must be able to execute each essential duty. The requirements listed are representative of the expertise, skill and/or capability required. Reasonable accommodations may be made to enable individuals with disabilities to execute the essential functions. EDUCATION & practice: An associate’s degree or equivalent from a two-year college or technical school; or one to two years related practice and/or training; or an equivalent combination of education and practice would qualify. Familiarity with winemaking and viticulture capability to read and understand procedures that apply capability to effectively present information and respond to questions from managers, clients, customers, and the general public Wine education certificates are preferred, such as Court of Master Sommeliers Certificate, Wine Spirit Education Trust or equivalent education from another known organization PHYSICAL DEMANDS: While performing the tasks of this job, the employee is exposed to outside weather conditions. The noise level in the work environment is usually moderate. While performing the tasks of this job, the employee is frequently required to talk or hear; stand; walk; and sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to execute the essential functions. Compensation: Hourly pay plus commission and tips Health insurance (Medical, Dental, Vision and Life) and 401k Holiday pay Paid vacation and sick time Seasonal employee lunches Discount on select Jordan wines, tastings and merchandise Create a Job AlertReceive an email alert when similar new jobs are posted. It's free, fast and easy. Create AlertAdditional Information:Job Published: Tuesday, May 28th Type of Work: Full Time Job Job Category: DTC, Tasting Room and Retail Job Level: Associate Compensation: $23.OO Hourly rate + commission + tips Or... lgain more Create a Job AlertReceive an email alert when similar new jobs are posted. It's free, fast and easy. Create Alertwinejobs.com homeSkills:
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