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Job Opportunity: Operations Manager (Internal Employment Opportunity):Oregon State UniversityJob description:Operations Manager (Internal Employment Opportunity)Bookmark this Posting Print Preview | Apply for this JobPlease see Special Instructions for more details.This is an Internal Employment Opportunity.When applying you will be required to attach the following electronic documents: 1) A resume/CV; and 2) A cover letter indicating how your qualifications and practice have prepared you for this position. You will also be required to submit the names of at least three professional references, their e-mail addresses and telephone numbers as part of the application process. For additional information Contact Us by: Alan Sprague alan.sprague@oregonstate.edu 541-737-3802 OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the capability to help us achieve our vision of a diverse and inclusive community. OSU will conduct a review of the National Sex Offender Public website prior to hire. OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide variety of lived practice including involvement with the justice system. This job has ?critical or security-sensitive? responsibilities. If you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at our Background Checks website including the for candidates section for more details. If you have questions or concerns about the pre-employment check, Contact Us by OSU's Employee and Labor Relations team at E-Mail: employee.relations@oregonstate.edu. Position DetailsPosition InformationDepartment College of Business Dept (BUS) Position Title Manager 1-Faclt/Ops Dept Job Title Operations Manager (Internal Employment Opportunity) Appointment Type Professional Faculty Job Location Corvallis Benefits Eligible Full-Time, benefits eligible Remote or Hybrid option? Job Summary This is an Internal Employment Opportunity The College of Business is seeking an Operations Manager. This is a full-time (1.00 FTE), 12-month, professional faculty position. The College of Business Operations Manager provides leadership abilities and management supporting the operations and long-term plans of the College. The position is responsible for achieving operational excellence in all areas of responsibility including facilities & operations management and planning issues, ensuring support for academic services that enhance the academic environment for students, supporting the college's assessment processes, coordinating technical support to assist faculty with their teaching, research and service responsibilities and superviseing the Faculty Services office on behalf of the Director of Operations and the Dean. The position works closely with the Director of Operations to ensure the comfort, safety and security of the faculty, students and staff located in multiple facilities. The Operations Manager contributes to the mission of the College of Business through teamwork and collaboration to ensure timely, cost effective and professional services that enhance the teaching, research and service goals of the College. The College of Business is committed to maintaining and enhancing its diverse and collaborative community that strives for equity and inclusivity. All faculty and staff members are responsible for helping to ensure that these goals are achieved and should be able to demonstrate contributions to diversity, equity, and inclusion. Such contributions can be part of service and/or professional development. Outputs and impacts of these efforts to promote diversity, equity, and inclusion will be included in annual performance reviews. Why OSU? Working for Oregon State University is so much more than a job! Oregon State University is a dynamic community of dreamers, doers, problem-solvers and change-makers. We don't wait for challenges to present themselves - we seek them out and take them on. We welcome students, faculty and staff from every background and perspective into a community where everyone feels seen and heard. We have deep-rooted mindfulness for the natural world and all who depend on it, and together, we apply knowledge, tools and expertise to build a better future for all. FACTS: • Top 1.4% university in the world • More research funding than all public universities in Oregon combined • 1 of 3 land, sea, space and sun grant universities in the U.S. • 2 campuses, 11 colleges, 12 experiment stations, and Extension programs in all 36 counties • 7 cultural resource centers that offer education, celebration and belonging for everyone • 100+ undergraduate degree programs, 80+ graduate degrees plus hundreds of minor options and certificates • 35k+ students including more than 2.3k international students and 10k students of color • 217k+ alumni worldwide • For more interesting facts about OSU visit: https://oregonstate.edu/about Locations: Oregon State has a statewide presence with campuses in Corvallis and Bend, the OSU Portland Center and the Hatfield Marine Science Center on the Pacific Coast in Newport. Oregon State's beautiful, historic and state-of-the-art main campus is located in one of America's best college towns. Corvallis is located close to the Pacific Ocean, the Cascade mountains and Oregon wine country. Nestled in the heart of the Willamette Valley, this beautiful city offers miles of mountain biking and hiking trails, a river perfect for boating or kayaking and an eclectic downtown featuring local cuisine, popular events and performances. Total compensates Package: Oregon State University offers a comprehensive benefits package with benefits eligible positions that is designed to meet the needs of employees and their families including: • Medical, Dental, Vision and Basic Life. OSU pays 95% of premiums for you and your eligible dependents. • Free confidential mental health and emotional support services, and counseling resources. • Retirement savings paid by the university. • A generous paid leave package, including holidays, vacation and sick leave. • Tuition reduction benefits for you or your qualifying dependents at OSU or the additional six Oregon Public Universities. • Robust Work Life programs including Dual Career assistance resources, flexible work arrangements, a Family Resource Center, Affinity Groups and an Employee Assistance Program. Future and current OSU employees can use the Benefits Calculator to lgain more about the full value of the benefits provided at OSU. Key Responsibilities 35% Facilities Management » Project manager for operations and facilities planning of all COB spaces, including Austin Hall as well as parts of Milam Hall, Weatherford Hall, Poling Hall, and COB space in OSU Portland Center, including facilities maintenance, office selection and assignment planning, training on building systems, developing new policies and procedures that promote equitable access to facilities and resources, move planning, and furniture selections and supply planning. » Set and communicate Austin Hall building hours; work closely with COB-IS to ensure building is staffed after hours and building hours are communicated in advance; work with OSU Facilities and ABM Serivces (custodial) to coordinate lock schedules. » Assist with training COB-IS student employees in building operations issues such as lock schedules, emergency protocols, and maintenance issues. » Project manager for standing up new spaces within COB, to include working with all significant stakeholders and contractors to deliver needed spaces on time and to specifications while considering accessibility and inclusivity. » Work closely with OSU Facilities Services and ABM Services to ensure the day to day needs of the college's facilities and operations are met. » Work closely with Director of Operations to forecast and plan for the long-term infrastructure and facilities needs of the college. » Manage the college's Faculty Services and facilities budgets, including the Austin Hall Building Fund, ensuring fair distribution of resources. » Each term, review office availcapability and faculty needs to determine optimum and equitable solutions for office and space assignments located on instructor load, teaching schedules and individual preferences. Implement procedures to ensure smooth transitions of office and space assignments. » Work with college centers and other functions to appropriately and equitably allocate college space; reassess periodically to continue to ensure good stewardship and use of college space. » Manage space allocation for the building and report space utilization in conformity with OSU process; work closely with OSU Space Management to find solutions for office shortfalls. Coordinate and communicate continuing college space needs with OSU Space Management and Director of Operations in order to plan for, prepare and manage appropriate work spaces for college faculty and staff located in multiple locations. » Ensure facilities and operations data, including offices, keys, access, telecom and contact info are properly maintained and updated in COB's Salesforce instance. » Manage the college's use of the Weatherford Hall Executive Suites, including reservation management, custodial scheduling, key management, and liaising with UHDS to ensure continued cooperation. » Serve as COB contact for internal questions about OSU Portland Center operations, including office and room reservations, technology, operational fees, scheduling processes and facility features. contact with OSU Portland Center staff to ensure success of COB programs through communication, scheduling and facility support. » Project manager for special projects for the Director of Operations and Dean including being assigned to represent the COB and given authority to make decisions for the COB on special projects. » Assist Director of Operations in coordinating the college's emergency plan and preparedness and ensure compliance with OSU's emergency planning guidelines. » Direct staff in managing facilities maintenance needs and coordinate with OSU Facilities Services in conjunction with facilities maintenance budget. » Make decisions regarding disposal of college's surplus furnishings and equipment, and coordinate removal with Surplus Property. » Manage the College's reserved parking spaces, including funding and everyday allocation in conformity with Transportation and Safety regulations » supervise facilities sustaincapability efforts and recycling as needed. 25% Supervision » Directly responsible for superviseing and developing staff on the Faculty Services team and fostering an inclusive team environment that values diverse perspectives. » Provide leadership abilities and management to a team of 2-3 staff and 4-6 students across two buildings » supervise training and development of student employment program with an eye toward professional development post-graduation » Ensure equitable opportunities for growth and development of team members, encouraging continuous learning and consciousness and creating opportunities for cross-cultural collaboration. 20% Management of Faculty Services » supervise the operation of the Faculty Services office to enhance the instructional and research missions of the college, ensuring that diverse perspectives and needs are considered. » Manage support for faculty's visitors to the college, to include tracking, parking, room reservations, pre-arrival assistance, catering, gifts, and any other special needs. » Direct staff to prioritize and ensure inclusive and quality support for faculty, especially during high tempo periods all over the academic year. » Ensure Faculty Services staff provide timely and quality support for copying, scanning, printing, textbook ordering, and other faculty/academic services support functions as necessary. » supervise inventory and purchase of supplies for the college. Determine options and best prices and ensure charges expensed to correct department. » Provide assistance and information to outside clients, students, faculty and staff members regarding the college and university organization, policies and procedures, emphasizing inclusivity and knowledge diverse backgrounds and needs. » Utilize an broad, detailed knowledge of the College to interact with a variety of internal and external customers (e.g., staff, student adjuncts, students, student clubs and associations, outside speakers, faculty, classified and administrative personnel in the college and all over the university, vendors, contractors) by phone, in person, electronically, via mail, etc,. with a high level of diplomacy, professionalism, and cultural competence. » Manage and coordinate college's day-to-day operations including setting priorities, responding to customer requests, coordinating communications among staff, and troubleshooting and anticipating requirements and identifying solutions. 15% Accreditation and Institutional Reporting Support » Assist the Director, Associate Deans and Dean in preparing responses to University requests for information and college perspectives. » Produce documentation and reports. Maintain data on student, faculty and alumni records for AACSB and institutional reporting using Digital Measures and Salesforce. » supervise dissemination, collection, and entry of internship and exit surveys into Salesforce. » Direct staff in alumni placement research and updating Salesforce accordingly. » Direct staff to conduct research to support continuing projects and accreditation requirements. 5% Other tasks as directed What You Will Need » Bachelor's degree in Business Administration, Business Management/Operations, Human Resource Management or related field with three or more years of managery and management practice with budget responsibilities in an organization with diverse elements, or equivalent combination of education, training, and professional managerial and managery practice. practice as manager includes responsibilities for providing operational excellence and delivering quality customer service. » practice coordinating with other support services (e.g., marketing, HR, IT). » capability to work in a team setting as a leader for a responsive and diverse set of professionals. » Demonstrated capability to work independently and resolve problems. » Self-motivated/directed and willing to take on any tasks that might arise. » Excellent customer service and communication expertise (both written and verbal); capability to utilize inclusive language and communicate across cultural boundaries. » Exceptional organizational expertise. » High computer proficiency in MS office applications and database applications; an capability and availability to lgain new programs & applications quickly. » practice managing data collection and input, generating reports and analyzing results through an inclusive lens. » Demonstrated project management practice with responsibility for meeting budget, schedule and scope parameters. » Demonstrated success in improving/implementing processes and services; capability to review processes and services for improvement to ensure accessibility and inclusivity. » capability to juggle multiple tasks & responsibilities, prioritize appropriately, pay careful attention to details, and meet deadlines. » capability to maintain professional decorum and show a high level of diplomacy with all clients served, regardless of background. » This position is designated as a critical or security-sensitive position; therefore, the incumbent must prosperously complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months. What We Would Like You to Have » practice with HR processes and systems » Knowledge of OSU Banner, CORE, Salesforce » practice with key accreditation support systems - Digital Measures, Qualtrics, Salesforce Working Conditions / Work Schedule Normal work schedule is 8 a.m. to 5 p.m., Monday-Friday, but evening/weekend hours will be needed intermittently to support facilities work, projects and/or high-volume work periods. Occasional travel may be required as needed to manage facilities and projects. Pay Method income Pay Period 1st through the last day of the month Pay Date Last working day of the month Recommended Full-Time income Range income is commensurate with expertise, education, and practice. Link to Position Description https://jobs.oregonstate.edu/position_descriptions/77943 Posting Detail Information Posting Number P08212UF Number of Vacancies 1 Anticipated Appointment Begin Date 09/01/2024 Anticipated Appointment End Date Posting Date 06/28/2024 Full Consideration Date Closing Date 07/06/2024 Indicate how you intend to recruit for this search Competitive / Internal Special Instructions to candidates This is an Internal Employment Opportunity. When applying you will be required to attach the following electronic documents: 1) A resume/CV; and 2) A cover letter indicating how your qualifications and practice have prepared you for this position. You will also be required to submit the names of at least three professional references, their e-mail addresses and telephone numbers as part of the application process. For additional information Contact Us by: Alan Sprague alan.sprague@oregonstate.edu 541-737-3802 OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the capability to help us achieve our vision of a diverse and inclusive community. OSU will conduct a review of the National Sex Offender Public website prior to hire. OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide variety of lived practice including involvement with the justice system. This job has ?critical or security-sensitive? responsibilities. If you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at our Background Checks website including the for candidates section for more details. If you have questions or concerns about the pre-employment check, Contact Us by OSU's Employee and Labor Relations team at E-Mail: employee.relations@oregonstate.edu. Supplemental QuestionsRequired fields are indicated with an asterisk (*).» * Internal employment opportunities are filled from within the institution by candidates who are current, or recent, members of the OSU Community. Please indicate how you meet this criterion. See: http://hr.oregonstate.edu/jobs/oeshtxt/111 for details. (Open Ended Question) Documents Needed to ApplyRequired Documents» Resume » Cover LetterOptional Documents » VETERANS ONLY: Must provide proof of Veteran Status (DO NOT upload any unrelated documentation - information uploaded to this field will be removed once reviewed) Skills:
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