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Offer: Temporary - Box Office Worker:University of MemphisJob description:Temporary - Box Office Worker
Posting DetailsPosting InformationPosting Number: Advertised Title: Temporary - Box Office Worker Campus Job location: Main Campus (Memphis, TN) Position Number: Job Category: Temporary Employees Department: School of Music Position Summary: The Box Office Coordinator serves as the primary point of contact for all ticketing activities within the Rudi E. Scheidt School of Music, including the Scheidt Family Performing Arts Center. As Box Office Coordinator, you will be the face of the School of Music, responsible for ensuring a seamless ticket purchasing practice for our valued guests. this function involves coordination with internal and external clients, including faculty, concert promoters and talent representatives, to ensure smooth and efficient ticket sales and event management. Key Job responsibilities: » Interacting with customers in a friendly and professional manner to assist them with ticket purchases both online and in person » Ensuring accuracy in ticket transactions and seating assignments to provide an exceptional customer practice. » Maintain and manage box office equipment and supplies. » Uphold a professional and welcoming environment within the box office and lobby spaces. » Organize and maintain patron information using the designated customer relationship management (CRM) system. » Maintaining accurate records of ticket sales, payments, and customer information » Prepare and present sales reports to the Operations Manager and Business agent. » Supervise and manage student workers for event box office sales, providing guidance and support as needed. » Manage the creation of concert programs, ensuring accuracy, brand adherence, and timely completion. » Work with Marketing to pull significant reports as needed. » Other tasks as assigned. Working Conditions: While performing the tasks of this job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms. The employee is occasionally required to stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. Minimum Position Appropriate qualifications: » Take initiative and pay great attention to detail, accuracy, and organization. » capability to work effectively in a fast-paced environment. » Excellent communication and customer service expertise. » Proficiency in Microsoft Word and Excel » practice with CRM systems preferred. » capability to work collaboratively with a variety of stakeholders. » practice in ticket sales and event management is preferred. » capability to walk, sit and stand for long periods of time on hard surface floor. Special Conditions: Monday - Friday 3:00 p.m. - 7:30 p.m. Outside of standard schedule, Box Office Coordinator will work hours mutually agreed upon to supervise weekday box office operations, with some evening and weekend hours required. Standard weekly hours are between 25-30 hours, up to 40 hours per week in select cases. The function involves working in a fast-paced environment, handling multiple tasks simultaneously. Posting Date: 07/29/2024 Closing Date: 08/12/2024 Open Until Screening Begins: No Hiring Range: $15.00 - $18.00 per hour Full-Time/Part-Time: Part-Time: Benefits Ineligible Special Instructions to candidates: All applications must be submitted online at workforum.memphis.edu. candidates must complete all applicable sections of the online application to be considered for a position. Please upload a cover letter, resume, and reference list after completing your application, if required by the system. Required work practice is located on full time hours. Part time work practice will be prorated as listed. Candidates who are called for an interview must notify the Department of Human Resources in writing of any reasonable accommodation needed prior to the date of the interview. Instructions to Applicant regarding references: Is this posting for UofM employees only?: No Supplemental QuestionsRequired fields are indicated with an asterisk (*).Applicant DocumentsRequired Documents» Resume Optional Documents » Cover Letter » References List » Unofficial Transcript Skills:
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