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Offer: Program Coordinator:Villanova UniversityJob description:Program CoordinatorTo view the position details and/or apply to a position, click on theView Detailslink below the Job Title. If you have questions about the application process, please refer to theApplicant FAQ's.
Posting DetailsDo you have questions about the application process? If so, please refer to the Applicant FAQ's. Posting Details (Default Section)Posting Number:: 20244023S Position Title:: Program Coordinator Employment type:: Staff Job location:: Villanova, PA Recruitment Type:: Internal/External candidates Work Schedule:: full-time/12-months Avg Hours Week: Department:: 576-Dean, Professional Studies Position Summary:: The Program Coordinator is responsible for maintaining/generating a high-quality student practice all over the entire student lifecycle, from enrollment to completion, of the professional education (non-credit) programs offered in College of Professional Studies (CPS). This individual supervises the implementation of CPS policies, procedures, and priorities under supervision of the Director of Professional Education. The Program Coordinator must possess a thorough knowledge of, and responsibility for, the academic and operational requirements of academic programs including external guidelines of connected professional organizations and other agencies. The Program Coordinator is responsible for continually assessing the needs and interests of the professional education students by staying current with program trends, student feedback, and the latest technology supporting the field of study (as applicable). This individual manages day to day program activities such as course communication plans, student registration, facilitating re-enrollment efforts and re-enrollment, responding to student questions/concerns and inquiries, student and enrollment data collection, facilitating connections with University resources and offices, feedback forums, and team meetings. The program coordinator assists with program and event planning, facilities, scheduling, and administrative support for professional education courses, staff and programs as needed. Villanova is a Catholic university sponsored by the Augustinian Order. Diversity and inclusion have been and will continue to be an integral component of Villanova University's mission. The University is an Equal Opportunity/Affirmative Action employer and seeks candidates who understand, respect and can contribute to the University's mission and values. tasks and Job responsibilities:: 50% PROGRAM COORDINATION: » Manages and delivers communication plan from enrollment or acceptance through course end to students. » Responds to student and instructor questions/concerns providing accurate information and problem resolution in a timely basis. » Serves as liaison to campus-wide offices in support of students (i.e. Career Center, Learning Support Services, Bursar, Financial Assistance, and others). » Collaborates with adjunct Director of Professional Education as needed with non-credit reporting on enrollment and student results. » Stays current on industry trends and current topics impacting program content and design. » Makes suggestions to Director about potential program improvements. 15% STUDENT SUPPORT: » Completes registration for professional education program students upon acceptance into the programs and continuation all over programs. » Works with Director of Professional Education to inform the processing of drop/add and withdrawal of students as necessary. » Works with CPS Operations team on distribution process of course materials and ensuring certificates and digital badges are produced and awarded upon completion of programs. » Serves as students' liaison to facilitate student retention, completion and provide a personalized practice for every student. » Monitors student progress and advises Director of professional education on academic standing of students as needed. » Pursues regular communication with program students to ensure engagement and a highly positive practice. » Holds feedback forums as necessary. 10% SUPPORT OF FACULTY AND CPS TEACHING & LEARNING: » Provides administrative support and assistance to the CPS Teaching & Learning team in administration of professional education programs. » Provides support to faculty members as pertains to student and course practice. » Coordinates academic communications to cohorts. » Serves as bridge between student feedback and CPS Teaching & Learning, Director of Professional Education, and adjunct Dean of Academic Programs. »10% RECORD KEEPING: » Provides updated accurate student and alumni records in systems of record to adjunct Director of Professional Education. » Assists with compiling data for necessary compliance reporting. 10% EVENT/PROJECT COORDINATION AND ATTENDANCE: » Assists with planning, coordinating, and facilitating events for various programs such as orientations, professional panels, career workshops. » Attends external association meetings as needed. 5% ADDITIONAL Job responsibilities: » Perform additional tasks and assist with special projects as assigned. » Participate in events with CPS on occasional nights and weekends. Minimum Appropriate qualifications:: » Undergraduate degree required » practice in Higher Education with an knowledge of the needs of the adult student. » capability to develop and nurture relationships with students and creatively draw on the resources of the College and University to meet student needs. » Knowledge of University resources and how they are adapted to meet the needs of working professionals. » capability to support instructors who often have full-time employment elsewhere. » capability to communicate professionally and handle multiple responsibilities in a fast-paced environment. » Minimum of two years of administrative practice in an academic and/or college/university setting. Candidate must have strong organizational, time management and relationship management expertise with demonstrated capability to work as a team player. Results oriented individual who can anticipate and identify problems and opportunities and takes decisive action to proactively address them. Excellent oral and written communication expertise; strong organizational, problem solving and decision-making expertise are required. Candidates must have the capability to establish and maintain relationships. Sincere commitment to developing the academic, professional, and personal well-being of students. expertise in setting priorities located on the importance of job responsibilities. The candidate selected must also communicate professionally and efficiently within a fast-paced environment. » The candidate must be proficient in all standard computer applications, including Microsoft office products, extremely proficient in Microsoft Word and Excel. » General knowledge of office principles and procedures is required. The individual must have a deep commitment to the College of Professional Studies, to the University's Catholic/Augustinian heritage and the advancement of its mission, and to serving the needs of a diverse community. Preferred Appropriate qualifications:: » practice with adult learners preferred. Physical Requirements and/or Unusual Work Hours: : » This individual will need to attend a variety of evening and weekend events in support of programs. Special Message to candidates:: Posting Date:: 05/20/2024 Closing Date (11:59pm ET):: income Posting Information: : Commensurate with practice. income Band:: G Job Job Category:: non-exempt References NeededReferences NeededMinimum Number of References Needed: 3 Maximum Number of References Needed: 3 Supplemental QuestionsRequired fields are indicated with an asterisk (*).» * How did you first hear of this employment opportunity? » Indeed.com » Higheredjobs.com » Glassdoor » Chronicle Vitae » Academic Keys » PA CareerLink/JobGateway » Professional Affiliation/Trade Website » Diversity Association/Publication Website » Advertisement in Academic or Professional Publication » Referred by a current employee » Referred by a friend, family member, or former employee » Heard about Information technology at a conference or career fair » Browsing the Villanova website » Cabrini University employee » Other » * If your answer to the above question is "Other", please specify the source below. If this question does not apply to you, enter N/A. (Open Ended Question) Documents needed to complete your application:Required Documents» Cover Letter / Letter of Interest » Resume / Curriculum Vitae Optional Documents » Other Document » Letters of Reference (uploaded by applicant) Skills:
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