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Estate Host / Administrative adjunct:Dominus EstateJob description:
Estate Host / Administrative adjunctDominus EstateYountville, CA APPLY» » » SAVE CREATE ALERT SHARE » » E-Mail: » » » formerly Twitter Listing descriptionJOB SUMMARYThe Estate Host/Administrative adjunct is responsible for providing administrative support to all functions of the company. The ideal candidate has excellent problem-solving expertise, is detail-oriented, great at multi-tasking, and enjoys challenges all while maintaining an upbeat and positive attitude. The ideal candidate will have a strong focus on providing outstanding customer service to our guests over the phone and in-person. They must have excellent communication expertise, be able to shift courses quickly, and carry out tasks in a confidential manner at all times. Job responsibilities Host: • Respond to all reservation inquiries in a timely and professional manner. Coordinate with owners and Director on all requests. Add them to our company calendar once approved. • Welcome all guests in a warm and gracious manner. • Provide recommendations on where to stay and dine for our guests and callers. • Assist with set up and breakdown of guest tastings, meetings, and events. • Be present at and assist in hospitality events, including some weekends. • On occasion, host guest visits: guide them through our vineyard, winery, and tasting. • Assist with all tasting room activities, including washing glassware and cleaning the tasting room. Administrative: • Provide Support to our Owners, Directors, and Employees. • Answer phone calls and direct callers to appropriate personnel. • Respond to emails and other correspondence in a timely and professional manner. • Manage incoming/outgoing mail and shipments through USPS, DHL, FedEx, UPS, and Amazon. • Pack and ship wine as necessary. • Maintain up to date expertise of wine shipping laws. • Manage the owners’ schedules and book necessary appointments; keep a detailed Itinerary of their visits. • Help type and/or translate correspondence memos, letters, faxes, and forms. • Assist callers on where to find and purchase our wine in their area. • Maintain an organized, neat, and professional workstation. • Operate and maintain all office equipment and ensure they are in working order. • Order office supplies. • Coordinate with cleaning staff; order cleaning supplies as needed. • Filing and Shredding. • Other tasks as assigned. Required Competencies: • Working expertise of office equipment; printers, multi-line phone, fax, and typewriter. • Proficiency in MS Office (MS Excel and MS Outlook). • capability to prioritize work but sometimes multi-task, highly organized and detailed oriented. Good written and verbal communication expertise. • Friendly, Energetic, and able to think quickly on their feet. • capability to work varying shifts/days of the week, including weekends. • capability to take direction from multiple managers. • Bilingual in French or Spanish are a plus. Minimum Appropriate qualifications: • Minimum 5 years of practice in a customer service setting. • Able to stand and/or walk for long periods of time. • Must be able to lift 40 pounds. • Must be at least 21 years of age and have a valid CA driver license. • Responsible Beverage Service training certificate (We will provide if necessary). • Wine expertise and enjoyment. • Professional appearance and demeanor. • Able to work independently and cohesively with team members. advantages: • Health insurance – medical with HSA, dental, vision, discapability & life insurance • Vacation accrual, Sick Time, 11.5 paid holidays; 8 hours of Volunteer Time off • 401k with employer match • Discretionary bonus Create a Job AlertReceive an email alert when similar new jobs are posted. It's free, fast and easy. Create AlertAdditional Information:Job Published: Monday, March 18th Type of Work: Full Time Job Job Category: General Administration and Other Job Level: Mid-Level Compensation: $28.OO − $35.OO&# x20; Or... lgain more Create a Job AlertReceive an email alert when similar new jobs are posted. It's free, fast and easy. Create Alertwinejobs.com homeSkills:
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