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Offer: Patient Advocate - Sylva:Rice UniversityJob description:Patient Advocate - SylvaBookmark this Posting | Print Preview | Apply for this JobPlease see Special Instructions for more details.» Please ensure your full range of knowledge, expertise, abilities, practice and education are listed on your application. Do not write 'see resume' on your application when completing the job tasks section.» If you answer the questions at the end of the application, please ensure your application reflects the knowledge, expertise, abilities and practices to support your answers (see job tasks section of previous employment). » Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, expertise, and abilities. » candidates must be currently authorized to work in the United States on a full-time basis. Position DetailsPosition InformationJob Title Patient Advocate - Sylva Position Number 400494 Vacancy Open to All Candidates Time-Limited Yes Department Homepage https://www.ecu.edu/dental/ Advertising Department DENTAL MEDICINE, SCHOOL OF Division Academic Affairs Classification Title 10422 Admin Support Specialist Competency Level 2 - Journey Working Title Patient Advocate - Sylva Number of Vacancies 1 Full Time Equivalent (FTE) 1.0 Full Time or Part Time Full Time Recruitment Range $34,602 - $49,406 Anticipated Hiring Range $34,602 - $44,510 income Grade Equivalency GN06 Work Schedule Monday - Friday Work Hours 8:00 am - 5:00 pm Position Location (City) Sylva Job Category Staff - Office/Clerical Organizational Unit Overview The School of Dental Medicine is composed of ten administrative offices and four academic departments. The Administrative units include the Offices of the Dean, Vice Dean, Associate Dean for Student Affairs, Associate Dean for Research, Associate Dean for Clinical Affairs, Associate Dean for Extramural Clinical Practices, adjunct Dean for Dental Education and Informatics, adjunct Dean for Educational Support and Faculty Development, adjunct Dean for Academic Success and the adjunct Dean for Business Operations and Financial Affairs. The four academic departments are Surgical Sciences, Pediatric Dentistry, Orthodontics and Dentofacial Orthopedics, General Dentistry and Foundational Sciences. Included in the mission of the School of Dental Medicine is to educate dental care providers (both dental students and dental residents) and to address the oral health care needs of the underserved population of North Carolina. The School of Dental Medicine meets these missions by operating dental clinics that provide both educational practices for the dental students and residents and provides dental care to the residents of North Carolina. These clinics occur in both Ross Hall in Greenville, North Carolina, as well as Community Service-Learning Centers located all over North Carolina. In order to operate these clinics, appropriate dental auxiliaries and clinical staff are needed. Job tasks This position serves in a business support function for the patients, dentists, dental students, residents, and other staff at the Community Service Learning Center in Sylva, which is a part of the ECU School of Dental Medicine, to enhance practice policies and procedures. The purpose of this position is to facilitate community clinical linkages to coordinate patient care within the Patient Advocate Pilot Program. The position functions in a clinic site and deals face-to-face with patients, dentists, dental residents, dental students and other staff. When registering patients in the AxiUm Computer system, this position interviews patients to collect accurate and complete demographic and insurance information. The position speaks with patients to establish knowledge and agreement on return patient visits and/or referrals within or outside the clinical site. The position request monies in the form of outstanding balances, co-payments and co-insurance due. In general, this position greets patients and families as they arrive in the clinical area and provides information and directions on processes that must take place in order to provide dental care services. Public contact also takes the form of telephone interactions with the same variety of individuals: patients, dentists, dental residents, dental students and other staff. DENTAL MEDICINE SUPPORT POSITION - NOT SUBJECT TO STATE HUMAN RESOURCES ACT. Employment in this position provides eligibility to participate in the UNC Optional Retirement Program (ORP) which offers matching employer contributions and employee control of investment choices, along with eligibility to participate in various Voluntary Supplemental Retirement Plans (401k, 403b. 457). This position is not eligible to participate in the NC Teachers' and State Employees' Retirement System (TSERS). Additionally, this position offers multiple voluntary options for Medical, Dental, Vision, and Life Insurance as well as various supplemental plans including Critical Illness, Flexible Spending Accounts, Cancer, and Discapability. Minimum Education/practice High school diploma or equivalency and one year of related office practice; or equivalent combination of training and practice. License or Certification required by statute or regulation N/A Preferred practice, expertise, Training/Education Healthcare practice preferred. License or Certification required by the Department None Special Instructions to Applicant » Please ensure your full range of knowledge, expertise, abilities, practice and education are listed on your application. Do not write ?see resume' on your application when completing the job tasks section. » If you answer the questions at the end of the application, please ensure your application reflects the knowledge, expertise, abilities and practices to support your answers (see job tasks section of previous employment). » Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, expertise, and abilities. » candidates must be currently authorized to work in the United States on a full-time basis. Job Open Date 03/27/2024 Job Close Date - Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed. 04/08/2024 Open Until Filled No Quick Link for Direct Access to Posting https://ecu.peopleadmin.com/postings/69917 Alternate option If no candidates apply who meet the required competency level and training & practice requirements, then management may consider other candidates. income would be determined located on competencies, equity, budget, and market considerations. AA/EOE East Carolina University is an equal opportunity and affirmative action employer and seeks to create an environment that fosters the recruitment and retention of a more diverse student body, faculty, staff and administration. We encourage qualified candidates from women, minorities, veterans, individuals with a discapability, and historically underrepresented groups. All qualified candidates will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, discapability, political affiliation, or veteran status. Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department of Human Resources at (252) 737-1018 (Voice/TTY) or E-Mail: ADA-Coordinator@ecu.edu. Eligibility for Employment Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S. Office of Human Resources Contact Information If you practice any problems accessing the system or have questions about the application process, Contact Us by the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST. Supplemental QuestionsRequired fields are indicated with an asterisk (*).» * Please indicate where you learned about this job vacancy. » Chronicle of Higher Education » CareerBuilder » Greenville everyday Reflector » Raleigh News & Observer » InsightIntoDiversity.com » HigherEdJobs.com » InsideHigherEd.com » Monster.com » Indeed » ECU Website » Other » * Will you now or in the future require visa sponsorship for employment? » Yes » No Documents Needed To ApplyRequired DocumentsOptional Documents» Curriculum Vitae/Resume » Cover Letter » List of References Skills:
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