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Offer: Room Attendant/Houseperson - The Inn at Villanova University:Villanova UniversityJob description:Room Attendant/Houseperson - The Inn at Villanova UniversityTo view the position details and/or apply to a position, click on theView Detailslink below the Job Title. If you have questions about the application process, please refer to theApplicant FAQ's.Please see Special Instructions for more details.Requires a flexible schedule to include nights, weekends, and holidays.
Posting DetailsDo you have questions about the application process? If so, please refer to the Applicant FAQ's. Posting Details (Default Section)Posting Number:: 20233748S Position Title:: Room Attendant/Houseperson - The Inn at Villanova University Employment type:: Staff Job location:: Villanova, PA Recruitment Type:: Internal/External candidates Work Schedule:: full-time/12-months Avg Hours Week: Department:: 507-Inn at Villanova University Position Summary:: The Room Attendant/Houseperson performs tasks as assigned in the guest rooms, public spaces, and/or meeting rooms following the 4 diamond guidelines and standards of The Inn at Villanova University. The Room Attendant/Houseperson is expected to have public spaces and meeting rooms cleaned and ready to use at all times. The Room Attendant/Houseperson must be willing to work when business dictates, this may include nights and weekends. This position performs tasks and interacts with guests in a courteous and professional manner. Villanova is a Catholic university sponsored by the Augustinian order. Diversity and inclusion have been and will continue to be an integral component of Villanova University's mission. The University is an Equal Opportunity/Affirmative Action employer and seeks candidates who understand, respect and can contribute to the University's mission and values. tasks and Job responsibilities:: » Cleaning Guest Rooms - clean guest rooms with consistency, according to the Inn and AAA 4 diamond Public Spaces/Meeting Rooms - Clean, refresh and maintain all public spaces, rest rooms and meeting rooms. Ensure cleanliness and organization of all meeting rooms, rest rooms and public spaces. Immediately report any issues to Management. Breakdown room arrangements, including tables, chairs, audio visual equipment, office supplies and dance floor in conformity with the schedule of events for the Inn at Villanova University. Display a courteous, valuable, and professional manner when greeting and providing assistance to guests of the hotel. » Enforce and ensure that University and the Inn's policies and procedures are properly understood and followed. » Follow all established Quality Standards, Quality Service results, and the Quality Assurance Program. » Ensure that emergency procedures are understood so that in the event of an emergency the procedures are executed with accuracy and in a timely fashion. » Receives moderate to limited supervision working from objectives set by manager. Employee organizes and carries out most assignments in conformity with standard practices, instructions or previous training. Employee handles some unusual situations independently. » Maintain a high level of morale and cooperation. » Perform other tasks as assigned. Minimum Appropriate qualifications:: » High school diploma or equivalent required. » capability to follow very strict set expectations on room cleaning public area cleaning, meeting room cleaning and staging. knowledge of recycling, laundry, chemical use. » 2-3 years in the hospitality/custodial industry. » capability to communicate effectively with clients, senior management, and support staff. capability to work in a team environment and respond effectively to changing demands. They must demonstrate excellent interpersonal expertise and a positive customer-oriented attitude and professional image. Preferred Appropriate qualifications:: Physical Requirements and/or Unusual Work Hours: : » Approved cleaning chemicals. Work is performed in a normal hotel/conference center environment with occasional stressful periods, and includes evenings, weekends, holidays, and special event periods. Little or no dangers or hazards are involved when correct procedures are followed. » Making beds, lifting linen. » Use vacuum and other custodial related equipment. » Bending and long periods of standing. Special Message to candidates:: Requires a flexible schedule to include nights, weekends, and holidays. Posting Date:: 04/09/2024 Closing Date (11:59pm ET):: income Posting Information: : $17.59/hour, plus shift differential for applicable hours income Band:: UNION Job Job Category:: union References NeededReferences NeededMinimum Number of References Needed: 3 Maximum Number of References Needed: 3 Supplemental QuestionsRequired fields are indicated with an asterisk (*).» * How did you first hear of this employment opportunity? » Indeed.com » Higheredjobs.com » Glassdoor » Chronicle Vitae » Academic Keys » PA CareerLink/JobGateway » Professional Affiliation/Trade Website » Diversity Association/Publication Website » Advertisement in Academic or Professional Publication » Referred by a current employee » Referred by a friend, family member, or former employee » Heard about Information technology at a conference or career fair » Browsing the Villanova website » Cabrini University employee » Other » * If your answer to the above question is "Other", please specify the source below. If this question does not apply to you, enter N/A. (Open Ended Question) Documents needed to complete your application:Required DocumentsOptional Documents» Cover Letter / Letter of Interest » Resume / Curriculum Vitae Skills:
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